Hello friends:
I have exactly the same problem as this guy: /keyboard-unresponsive-while-synapse-is-open.76347/
Every time I start my computer and Synapse is open, the keyboard becomes unresponsive. If I close Synapse it becomes responsive again but, because Synapse isn't open, the keyboard returns to its default state, no customisation settings are available. Once the keyboard is unresponsive I have to disconnect it and then reconnect it via the USB port.
It has been solved?
Greetings,
Ander
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Ander71
Hello friends:
I have exactly the same problem as this guy: /keyboard-unresponsive-while-synapse-is-open.76347/
Every time I start my computer and Synapse is open, the keyboard becomes unresponsive. If I close Synapse it becomes responsive again but, because Synapse isn't open, the keyboard returns to its default state, no customisation settings are available. Once the keyboard is unresponsive I have to disconnect it and then reconnect it via the USB port.
It has been solved?
Greetings,
Ander
Were you able to try loading your Windows display profile to default? Please refer to the screenshot below:
Try connecting the keyboard to another USB port or computer and see if the issue persists. Otherwise, send me a PM including the laptop's MSinfo and Synapse logs. Save the files via Google Drive or any online drive account, then paste the link in your PM. I’ll be locking this thread now to divert our conversation privately.
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