Problem with Seiren Elite and Kraken Tournament headset | Razer Insider

Problem with Seiren Elite and Kraken Tournament headset

  • 24 January 2020
  • 3 replies

Hi everyone
I have problem to connect my Seiren Elite.

I use so far the Kraken Tournament headset and I want to switch the mic with the Seire Elite that I just bought. I connect the mic to pc, but I cannot find it from Synapse app.
I also bought the Kiyo camera. I had problems with the cam too but I solve them by switching the usb port, finally found one that work with the camera. I try the same with the mic, and try the same usb port with the camera, but again nothing happened.
I have windows 10 and I can find the mic on the control panel, I also see that works when I tap it but I cant hear it.

What can I do?

(sorry for the bad quality of photos, I was really on hurry)

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3 Replies

Userlevel 6
Hi there! This is normal behavior for the Seiren Elite. You can switch the recording device to the Seiren Elite through the recording/broadcasting software that you use or you can also set it as the default recording device in your Sound settings. Let me know if you have any questions.
it works!

Thank you, I thought I will select the mic from the synapse program.
Now its ok!

thank you!
Userlevel 6
Thanks for the update. Let me know if you need more help.