have a 2018 blade 15 adv and the screen randomly dims. I've already seen the thread about the intel graphics command center. as you see here, (https://mysupport.razer.com/app/answers/detail/a_id/2049/~/the-screen-brightness-on-my-razer-blade-change-while-switching-applications) there is a fourth tab labeled power which simply doesn't exist on mine, which is the current version. ideas?
Page 1 / 1
Please check if your graphics card drivers are up to date:
• For Intel - https://downloadcenter.intel.com/download/28425/Intel-Driver-Support-Assistant
• For NVIDIA - https://www.nvidia.com/Download/Scan.aspx?lang=en-us
Should the issue persists, please send me the following, so I can check your laptop details closely:
a. MSinfo logs.
b. Screenshot of Windows version (Hit Windows + R. Open the Run box with then type winver)
c. BIOS main tab.
d. Screenshot of Nvidia/Intel Driver Version: (Press Windows+R on your keyboard. Type in DXDIAG into the run command text box and hit OK. Then click on YES. Click on the Display 1 and 2 tabs and look for the graphics driver version on the right side.)
Save the files via Google Drive or any online drive account, then paste the link in your PM. I’ll be locking this thread now to divert our conversation privately.
Edit:
Hey @jnewhouse! Thanks for sending me a message yesterday and confirming that the concern was fixed after updating your display drivers. I appreciate your cooperation. Don't hesitate to send me a ping should you need another assistance. Stay safe, comrade.
• For Intel - https://downloadcenter.intel.com/download/28425/Intel-Driver-Support-Assistant
• For NVIDIA - https://www.nvidia.com/Download/Scan.aspx?lang=en-us
Should the issue persists, please send me the following, so I can check your laptop details closely:
a. MSinfo logs.
b. Screenshot of Windows version (Hit Windows + R. Open the Run box with then type winver)
c. BIOS main tab.
d. Screenshot of Nvidia/Intel Driver Version: (Press Windows+R on your keyboard. Type in DXDIAG into the run command text box and hit OK. Then click on YES. Click on the Display 1 and 2 tabs and look for the graphics driver version on the right side.)
Save the files via Google Drive or any online drive account, then paste the link in your PM. I’ll be locking this thread now to divert our conversation privately.
Edit:
Hey @jnewhouse! Thanks for sending me a message yesterday and confirming that the concern was fixed after updating your display drivers. I appreciate your cooperation. Don't hesitate to send me a ping should you need another assistance. Stay safe, comrade.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.