Razer BlackWidow Elite doesn't work when Synapse is running | Razer Insider

Razer BlackWidow Elite doesn't work when Synapse is running

  • 20 September 2022
  • 3 replies
  • 178 views

When I have razer synapse running, keyboard lights up, but is unresponsive. If I exit synapse, I can use my keyboard properly. I have tried plugging my keyboard directly to computer, a clean synapse install, reseting keyboard trough synapse and deleting keyboard drivers and neither of these worked.
Please help.

This topic has been closed for comments

3 Replies

[update]

I also have a Razer Basilisk Ultimate. When I'm using it wired, even with synapse on I can use the keyboard. If I use it wireless I can't use my keyboard when synapse is running.
DomchoPro
When I have razer synapse running, keyboard lights up, but is unresponsive. If I exit synapse, I can use my keyboard properly. I have tried plugging my keyboard directly to computer, a clean synapse install, reseting keyboard trough synapse and deleting keyboard drivers and neither of these worked.
Please help.


I found this link and used Driver cleanup (second post). It didn't help me, but since the program was started, I tried to login with google and it worked this time. So Synapse isn't just black anymore.

https://insider.razer.com/index.php...s-but-gives-me-a-black-screen-when-run.88518/
Same with my mouse. Synapse is like Black Window....
UPD: on other PC it ist normal