Bought a Razer Blade 15 Advanced recently and suddenly give me a flash BSOD and it automatically Rebooted the Laptop and didn't see the error message, look up into the Event Viewer so I can see what causes the BSOD, and it gives me a Level Critical and Source : Kernel-Power, Event Id : 41, Task Category 63 this happens multiple times I'm kinda disappointed with the products with the brand new system experiencing this kind of system failure i guess? Please Help me! :frown_:
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Yuuuri_97
Bought a Razer Blade 15 Advanced recently and suddenly give me a flash BSOD and it automatically Rebooted the Laptop and didn't see the error message, look up into the Event Viewer so I can see what causes the BSOD, and it gives me a Level Critical and Source : Kernel-Power, Event Id : 41, Task Category 63 this happens multiple times I'm kinda disappointed with the products with the brand new system experiencing this kind of system failure i guess? Please Help me! :frown_:
Please send me the Windows event logs, a photo of the BIOS main tab, and a screenshot of the Windows version (Hit Windows + R. Open the Run box with then type winver). Save the files via Google Drive or any online drive account, then paste the link in your PM so I can initiate an investigation. I’ll be locking this thread now to divert our conversation privately.
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