I upgraded my Razer Blade 15 to Windows 10 version 2004 and I noticed that the RGB keyboard lighting did not work anymore. Razer Synapse reported that there was no device installed to use the RGB settings. I checked the device manager and didn't see any drivers missing. I restarted my laptop. I checked for more updates but there wasn't any. I tried the function keys to increase the brightness but that didn't work.
I ended up reverting to the older version, 1909 until this issue gets resolved.
This topic has been closed for comments
Same problem with my new Razer Blade 15. Downloaded update as you did hoping to correct camera/Windows Hello issue, camera not detected and not showing in Device Manager. Now keyboard lighting is gone and Windows Hello still can't detect the camera however it is now listed in Device Manager. Looks like I'll be reverting back to 1909 as well :(
Did you experience a problem with the camera and if so were you able to correct?
Did you experience a problem with the camera and if so were you able to correct?
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.