Razer Central + Synapse issues | Razer Insider

Razer Central + Synapse issues

  • 26 January 2020
  • 1 reply
  • 2 views

Hi,

Emilian here - I bought one of your products, the Mamba Wireless, specifically.
Although the device itself is working as it should, the software is what I am having issues with.

I have no clue what happened, but this is the third time I am reinstalling Synapse (and Razer Central), as it fails to start. There are a couple of reasons I am using it for: seeing the battery status (I find it rudimentary that your device has no means of displaying battery life outside a big-ass software, btw) and installing the single chroma which I've configured, so my mouse stops going discoball on me.

Please let me know if there are any logs I can provide or anything else you would require of me. I have paid a premium price for a product, I expect premium service.
Thank You.

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Userlevel 6
Hi there! Please send me a PM. I'll assist you from there.