Razer hammerhead bt not charging | Razer Insider

Razer hammerhead bt not charging


I just bought my Razer hammerhead bt one week ago and todow i was trying to charging but the red lights never turned on. The percentage of the battery is 20%, it doesnt increases. I need help.

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4 Replies

Userlevel 7
@PT.Singer Thanks for the mention.

jorge9422
Yes i tried with another micro USB cable and it doesn't work. :/

Send me a PM with the serial number of your Hammerhead BT so I can get you squared away.
Userlevel 7
Ok, in that case, hang tight. One of the support team like @Razer.Caziel will see this and can help you. But it will be good for them to see that you've tried another cable.
PT.Singer
Do you have another micro USB cable that you can try, to see if it is the charging cable that is the issue?

Yes i tried with another micro USB cable and it doesn't work. 😕
Userlevel 7
Do you have another micro USB cable that you can try, to see if it is the charging cable that is the issue?