Razer Nari Ultimate Stopped Working | Razer Insider

Razer Nari Ultimate Stopped Working

  • 28 December 2021
  • 6 replies
  • 3 views

Hello, I have owned my Razer Nari Ultimate for a few months now and everything has worked as intented, however a day ago the headset got disconnected to the USB and then the USB stopped being recognized by the computer.

I have tried all the ports in my pc aswell as ports in another pc with the same results, almost never gets detected and when it does after a few seconds/minutes (It depends) the pc stops recognizing it.

I have updated Synapse and tried restarting my pc multiple times.

I would really aprecciate if someone could help me.

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6 Replies

use this:
https://mysupport.razer.com/app/answers/detail/a_id/583/~/how-to-pair-or-connect-your-wireless-usb-dongle-to-a-razer-nari-headset-using
Same issue here. Sometimes the dongle is recognized but the connection goes crazy and connects and disconnects connects and disconnects over and over again
I am having the exact same issue but on a windows 10 PC.

Has anybody solved this problem?
Why is this such a common problem with the Nari Ultimate and yet Razer refuses to help or do anything about it. Same exact issues.
I've thought of something just now, I can still use the headset to listen and talk when plugged through aux, but the dongle seems to lose connection. Is there any way to purchase a replacement dongle to pair to and see if that fixes the issue? As in a case of a fried chip?
technoLavenderPurple652
I've thought of something just now, I can still use the headset to listen and talk when plugged through aux, but the dongle seems to lose connection. Is there any way to purchase a replacement dongle to pair to and see if that fixes the issue? As in a case of a fried chip?

Yes, it's $20. But let me warn you, I've had to BUY my own replacement dongle twice. So on top of paying top dollar for the Ultimate, I have had to pay an additional $40 in 2 replacement dongles in 1 year.

It seems this is just a BAD headset, and the dongles are hit or miss, with short lived solutions.