Razer phone 2 Cracked screen + back. Need advice. | Razer Insider

Razer phone 2 Cracked screen + back. Need advice.

  • 23 March 2019
  • 2 replies
  • 2 views

I purchased a razer phone 2 through best buy a week ago. I accidentally dropped some weights on it while I was working out because this phone is super slippery. It is still functional, but the cracked screen and back is ugly to look at.

Seeing as how I didn't get the best buy protection plan nor could I return it as it is damaged, I took it to a local cell phone repair store only for them to say that they couldn't help me since they couldn't find any spare parts online.

So, what are my options here? Can I just turn this in to the official razer company and have them fix it? Or do I just take the L until my next upgrade?

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2 Replies

Razer.RedPanda
Hi there! Let me help you out with this. Can you send me the serial number as well as some photos of the phone through PM?

Sent.
Userlevel 6
Hi there! Let me help you out with this. Can you send me the serial number as well as some photos of the phone through PM?