Razer Sila - PPPoE login max char limit too short for my ISP | Razer Insider
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I have no issues with the Sila, have been using it successfully for years now - I've just switched to a new ISP that requires PPPoE login credentials, and the username provided is too long for the Sila username input field...



Seems odd to have a max character limit there, and unfortunately my ISP cannot change the username(generated by wholesale backend).



Is there any way I can manually upload a config to the Sila to circumvent the GUI perhaps ?
zybisko
I have no issues with the Sila, have been using it successfully for years now - I've just switched to a new ISP that requires PPPoE login credentials, and the username provided is too long for the Sila username input field...



Seems odd to have a max character limit there, and unfortunately my ISP cannot change the username(generated by wholesale backend).



Is there any way I can manually upload a config to the Sila to circumvent the GUI perhaps ?




Hi zybisko! We have a dedicated Support Team who handles Razer Sila concerns. Please click this link so you can communicate with them via chat or send me a PM so I can help you submit a case on your behalf. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.