RAZER BASILISK X HYPERSPEED Gaming Mouse, Model: RC30-031501 will not login in to Razer Synapse mouse software.

Have tried re-installing Synapse and trying to create a new account with different email to no avail.  I cannot login to Synapse to change the function of the 2 left side buttons to completely disable both.   It is  driving me crazy when I accidentally press a side button which takes me back a step.

Any help would be appreciated.

cheers

Dennis