Razer Tomahawk Desktop (mini) Fans Not Working | Razer Insider

Razer Tomahawk Desktop (mini) Fans Not Working

  • 27 April 2021
  • 1 reply
  • 33 views

Hello,

I have a Razer Tomahawk Gaming Desktop with GeForce RTX 3080 Founder's Edition and Intel NUC (weeks old). Everything was going swimmingly until my case fans (the two located on top) stopped working. I ran into the issue twice. Once I was able to fix by removing the sled hitting everything with a airgun and then replacing. The second time they refuse to turn on no matter what.

Symptoms; When starting a game (typically when the fans turn on) the fans will make a strange squeaking noise (while not spinning) for a few moments. Then the GPU / CPU will quickly start heating up and I assume will overheat at some point (I shut it down or quit the game before I get there). I am monitoring it through Core Temp / a hardware tool. See the video via the link.

https://drive.google.com/file/d/1NUozXinXV_s599FCKskpjCaSwGdtMIK3/view?usp=sharing (pardon my French)

Troubleshooting To-Date;

  • I have checked all the wire connections to ensure they are firmly connected. Primarily the connection from the pins at the front of the sled to the motherboard.
  • Removed GPU and booted up
  • Cleaned pins and receivers on front of case


Please let me know if you have any ideas. I've got a expense PC acting as a paperweight at the moment.

Thank you

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1 Reply

Userlevel 7
You could have two faulty fans, but that is highly unlikely. Are the fans detected in the BIOS? If so, have you tried switching the fan curves/ RPMs? Do send me the serial number of your unit so I can help you further isolate the issue.

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