Razer Viper Ultimate keeps disconnecting | Razer Insider
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Hi, for a few days now my Razor Viper Ultimate keeps disconnecting, more and more frecuently, in wireless mode (it works perfectly with wired mode). I’ve tried reinstalling Synapse, updating the firmware, changing to another port, different PC and even tried using the mouse without the software and the problem remains. 

Is it a dongle issue? Did the software update causes my dongle to malfunction? Is there any problem with the 2.4 GHz connectivity?

 

Thanks in advance!

i just bought the daym mouse and i started having this weird experience where all my devices disconnect and reconnect over and over, and guess how i stop it, i unplug the charging dock thing and its all good, the moment i put that in it all borks, its actually pissing me off.


I just started having this issue  yesterday, was working fine then suddenly started acting up. I’ve tried restarting, upgrading to Synapse 4, resetting drivers, and even unplugging the charging dock and it still won’t work. Mouse only works in wired mode, which is fine, but I’d like to use it wireless, too.


I’ve had these issues for a long while now and as some said here, unplug the goddamn charging dock it fixed everything. Not only did the random disconnects disappear, it is not running even smoother all the time. 


Also been having this issue for a while now. Today has been awful. It works for a bit disconnects and I have to plug it in several times for it to work but again only for like 5 minutes. No problem wired. And strange that it works intermittently must be a software/firmware issue on Razer’s end.


i just bought the daym mouse and i started having this weird experience where all my devices disconnect and reconnect over and over, and guess how i stop it, i unplug the charging dock thing and its all good, the moment i put that in it all borks, its actually pissing me off.

I HAVE BEEN HAVING THIS ISSUE FOR OVER A YEAR
WHAT IS RAZER DOING?!?!?


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