I have a razor 15 base model and when I go to put my laptop into gaming mode, I am unable to because synapse is telling me that the laptop is receiving inadequate power which is stunting my performance. I have no every changed charging adapters and my laptop came with a 180W adapter. I also checked my battery life and it is at 96 percent, and have noticed zero swelling. I was wondering what I can do to fix this inorder to get the maximum performance out of my laptop.
I would advice you to check your power profile settings in Windows. Sometimes, incorrect power settings can limit the laptop's performance. Make sure the laptop is set to "High Performance" mode. To do this, right-click on the battery icon in the system tray, select "Power Options," and then choose "High Performance."
I would advice you to check your power profile settings in Windows. Sometimes, incorrect power settings can limit the laptop's performance. Make sure the laptop is set to "High Performance" mode. To do this, right-click on the battery icon in the system tray, select "Power Options," and then choose "High Performance."
Been over that several times, and Razer knows the issue (See screenshot above) it’s something that was caused by the Razer software they just haven't prioritized a fix for it, so me and a multiple others are running laptops with NO functional GPU.
Another update came 20230731. Still didn’t fix my Blade 17 2022.
Oh wow, such a news. Well, I don't mind of razer would send everybody the 280W brick.
Still ZERO resolution from Razer
I just bought 280W charger and issue gone. End of story. Razer
I just bought 280W charger and issue gone. End of story. Razer
I might have to do the same thing just to sell it off… F’ing INSANE
Same issue using the Razer power adapter it came with.
So after reading through all the messages I have from Razer support what appears to be happening is that the logic behind Synapse performance modes is checking the hardware and those of us that have “230W” power bricks are being handicapped. Since ALL the new Razer Blades come equipped with 280W & 330W power adapters the logic has those listed as the adapters required for the “Performance” modes.
I can confirm this. I have 230W supply with my Blade 17 2022 and same issue for months now. Before that it was another Synapse issue with constantly eating resources, making the laptop unusable for longer sessions. For such a premium you’d think you’d at least have basic use of the laptop with the advertised performance. I’m not sure I will ever get a Razer again, probably first and last.
If they don’t do QA on their software releases with recent (not even old) hardware, that’s just bad cost cutting. And if they do it but miss such major issues, that’s even worse incompetence I’d rather not deal with.
they are working on a fix
So after reading through all the messages I have from Razer support what appears to be happening is that the logic behind Synapse performance modes is checking the hardware and those of us that have “230W” power bricks are being handicapped. Since ALL the new Razer Blades come equipped with 280W & 330W power adapters the logic has those listed as the adapters required for the “Performance” modes.
I can confirm this. I have 230W supply with my Blade 17 2022 and same issue for months now. Before that it was another Synapse issue with constantly eating resources, making the laptop unusable for longer sessions. For such a premium you’d think you’d at least have basic use of the laptop with the advertised performance. I’m not sure I will ever get a Razer again, probably first and last.
If they don’t do QA on their software releases with recent (not even old) hardware, that’s just bad cost cutting. And if they do it but miss such major issues, that’s even worse incompetence I’d rather not deal with.
So did you buy a 280 watt and it fixed the issue if so where did you purchase can't find a link.
I’m also having the same issue on a Razer Blade 18. Today when I launched Razer Synapse it seemed to very briefly for a split second work but as soon as I went to use the performance settings the issue showed up again immediately. I’ve tried restarting the machine, updating drivers, everything. Support kept passing me to new support agents asking for the same initial info over and over again. This is my first Razer laptop its specs looked like they beat everything else on the market on paper but in reality...Got to say I’m not impressed.
Yup, I’ve contacted support again first and raised a new case.
Also as people have mentioned wattage of the charger the Razer Blade 18 uses a 330 watt charger and I’m still experiencing the issue.
Yea this is getting really old. Been fighting this since the update.
edit I thought I had it resolved. But it started occuring again.
How long does it take until they accept?
Mine has been stuck on
ignore it’s not fixed looked to be fixed for a few mins and then Occured again.
I purchased an OEM 330W power brick. Same results. my first razer, very disapointed…
Razer, I’m disappointed. I will never buy your laptop again and will tell every single person I know about this issue.
Me too bro but do you know any solution of this issue
Me too bro but do you know any solution of this issue
Yes, buy original 330w Gan block
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