i just got a replacement wolverine te a month or two ago under warranty ;



i had a problem with my LB button spring wearing out and it was unable to stay undepressed; so sensitive gravity would activate it.



So ! i have a new one now; AND/BUT



i rubberband my M4 button with agility function (for max movement speed like a pc player would be able to have) and i slow down my sensitivity by holding M3 with focus bound to it. i set deadzone off or to minimum and when i need to steady up the sway; like when sprinting; i use M3, focus;



THIS HAS ALWAYS WORKED FOR ME UNTIL ABOUT THREE DAYS AGO !



i’ve played like this for almost a year i think and no problems; then in apex legends i was having serious problems with slowed movement and sprinting not working;



i thought it was the servers which a lot of it was; but just realized when i switched to destiny 2, that i can not sprint anymore when holding M3 focus, it is cancelling the sprint.



on apex legends with smooth running server times; the same thing is happening;



it is a real problem, because i use very high sensitivity to have instant response and pc like movement ability ; but now when i am trying to keep steady field of view when sprinting (i need my deadzone set to small, and the controller replacement i got has a R3 stick drift to the left; but it’s harder to see and aim while i sprint and also keep it steady for aiming precise slides and jumps;



i don’t know if it is a software issue and the app needs an update, but it’s really a problem; can i get some help please razer (i don’t think a replacement controller falls under warranty, but please let me know what i can do or if you’re techs will look into this problem for basic controller functionality with updating software please) ?