Razer Synapse

Hi everyone,A few weeks ago (I believe right after a Windows update), I started noticing brief mouse "stutters" during the first minutes after startup — it would happen once or twice, then stop, with no crash. I had never experienced this before.A few days ago, this escalated: the mouse stuttered, then both my monitors went completely black and the system became fully unresponsive — mouse frozen, no input at all. I had to force a shutdown via the power button.I checked Event Viewer afterward and found a Kernel-Power Event ID 41 (Critical) with BugcheckCode 0, meaning no clean BSOD or crash dump was written — just a full hard freeze. I also ran a complete hardware diagnostic (UserDiag) right after: 0 WHEA errors, 0 incidents, everything nominal on temps/voltages/components. So the hardware looks completely healthy.I'm on Windows 11 25H2, using a Razer DeathAdder with Synapse. I just did a full clean uninstall/reinstall of Synapse (using the official CleanupRazerDrivers tool) to see if i

I was using synapse 3, although it can’t open for long time, the profile still works. Then i upgrade it to synapse 4, the profile not work.Is there any way to reinstall working synapse 3 to export the profile or get the synapse 3 cloud backup profile?I cant find a working synapse 3 installer, and the one i have says cant connect to server :(

DId this update change anything in the Razer Chroma API?I may not be wording it correctly, but my issue is several of the devices I was lighting in my development project have suddenly stopped working.I am using Razer Chroma SDK for Unity installed from https://github.com/WyvrnOfficial/Unity_ChromaSDK.git and all WAS working well until this update.. Now I am only getting lights on mousepad, mouse and mouse dock. Keyboard, Seiren, Tartarus, Aether strip have all stopped responding to requests to light up.I think the problem might be in ChromaAnimationAPI, specifically ChromaAnimationAPI.SetEffectCustom2D(int device, int[ ] colors) is no longer working.To be clear, I’m not asking if the github repo changed, I'm asking about the underlying chroma service that this github repo would be interacting with.Can anyone confirm if this update changed this API?Is anyone else suddenly having issues using this API or lighting some devices?

Hi Razer, I recently bought your wolverine v3 TE 8k, i love this controller a lot, but i find the software very limited. I used to be able to apply anti-dead zone settings to my controller to counter the fairly high dead zone in older games, as well as customize the aiming curve using Bézier curves, for example. Unfortunately, your software doesn't offer all these options, including the ability to adjust the dead zone more precisely, in increments of 1 instead of 3, as was possible with the Vader 5 Pro software. I think implementing this in your software would greatly improve its quality and credibility with many gamers. It would also offer a complete controller experience (which is excellent) that I unfortunately find somewhat hampered by the software, or at least not used to its full potential.Thank you for your attention !! 

I ordered the new Razer Naga V3 Pro, and it showed up yesterday.I was disheartened to see that it's not recognized in the Razer Synapse for Mac software (Version 4.0. [removed by moderator] ).So I decided to use a technique that I've used with previous Razer mice that have onboard memory.I'm posting this here on the chance that it helps some of you.The only major downside is that you need access to a Windows machine that can run the current Razer Synapse software. Luckily, I have an old laptop that works great for this.Connect the Razer Naga V3 Pro to the Windows machine.Install/open the Synapse software on that Windows machine.Use Synapse to configure all of the mouse buttons, scroll wheel & tracking options.These settings will automatically be saved to the onboard memory of the Razer Naga V3 Pro.Connect the mouse to your Mac and all of your settings should be present and functioning natively.A bonus discovery that I made yesterday: I have discovered that you can use the Windows k

Hi,I’m having a persistent microphone issue with my Razer BlackShark V2 HyperSpeed when using Razer Synapse 4 on Windows.Environment Headset: Razer BlackShark V2 HyperSpeed (wireless dongle, 2.4 GHz) Software: Razer Synapse 4 (latest version as of today) OS: Windows 11 (fully updated) Connection: Dongle plugged directly into the PC (rear USB port) Default input device in Windows: “Microphone (Razer BlackShark V2 HS 2.4)” Issue summaryWhen Synapse 4 is running, using the physical mic mute button on the headset causes my microphone input volume to be forced to 0 and it stays at 0 even after unmuting. In Synapse 4, on the “Mic” tab, the mic toggle switches ON/OFF correctly, but the mic input level slider stays locked at 0 after I mute once. In Windows sound settings, the input device is set correctly and the volume is normally at around 80. After the issue occurs, the Windows input volume also drops to 0 and stays there, as shown in the screenshots. Because of this, even when

I was wondering if razer is planning to add their V3 pro to synapse web driver support anytime soon. looking forward to try it :D

Razer Synapse not connected to the internet even though my computer is. That is making my mouse's macros not work. Of course it is hard to know for certain if that is the case but I don’t see anything else being wrong.

Ok, so I won a govee floor lamp.. and its ugly af lol so my wife said to keep it in my office so she doesnt have to look at it. So.. I have set it up, its in the govee app. I have it connected in Synapse and Chroma. It works with the profiles etc.. but I cannot get it to react to the games?i start up Diablo.. the KB, mouse, mousepad all work fine.. the govee just goes dark. Im sure im close .. any ideas? thanks!! 

My Razer Seiren V3 Chroma’s lighting stopped working. This problem is appearing after my PC restarted this week, the lights would get stuck instead of the wheel effect and if I would plug out and plug in, it would never turn back on. The microphone itself works perfectly fine, but there are no longer any visual indicators. For example, the light doesn’t change when I press the mute button and it doesn’t show the chroma effects I configured in my chroma studio. I’ve already tried switching USB ports, unplugging and reconnecting the microphone, and resetting Chroma Studio, but none of these have resolved the issue. I’m looking for any suggestions on what else I can try.

My Razer Seiren V3 Chroma’s lighting stopped working. This problem is appearing after my PC restarted this week, the lights would get stuck instead of the wheel effect and if I would plug out and plug in, it would never turn back on. The microphone itself works perfectly fine, but there are no longer any visual indicators. For example, the light doesn’t change when I press the mute button and it doesn’t show the chroma effects I configured in my chroma studio. I’ve already tried switching USB ports, unplugging and reconnecting the microphone, and resetting Chroma Studio, but none of these have resolved the issue. I’m looking for any suggestions on what else I can try.

Given the BIG AMOUNT of problems that synapse 4 has, specially with my Tartarus pro, I mistankely trusted on the new version Synapse 4 and now I MUST return to synapse 3 to preserve my previous functionality, how can I return to that version? I cannot see a place to download synapse 3 installer for windows, any ideas?

Hello there!I got the Razer BlackWidow V4. Actually I’m playing Stalker 2 with Sensa effects on.I really like it! But there’s one problem: When I play the game at night in my very dark room the effects really shine. But depending on the situation the lightning of the keys turn completely off. And to be honest I constantly hit the wrong keys! Turning on my table light helps but kills the atmosphere and of course the intensity of the Sensa effects.So my question: Is there ANY way to prevent the lightning of the keys going completely dark? Would be nice to have an option for that, but maybe it is possible to edit the Sensa profile for this game?My idea is that whenever the light of a keycab turns dark/off it instead stays at a fixed color and intensity, preferably the user can set as he likes….

I've already reinstalled it and even tried using Windows Task Scheduler, but the issue persists every time. Once I click that 'Not Responding' button and the Synapse app launches, it connects normally again. However, it's really cumbersome and inconvenient to have to manually do this every time. Is there any way to fix this

Has Razer lost interest in this? I don't think I've seen one person from Razer reply to a post on this thread yet. Your competitors have MacOs support fyi.

Hello.I'd like to suggest a feature for Synapse 4 regarding the Razer Huntsman V3 Pro 8KHz.I also own a Razer BlackShark V3 Pro headset. On the headset, the physical volume wheel controls both audio devices at the same time: Razer BlackShark V3 Pro - Game Razer BlackShark V3 Pro - Chat This works perfectly.However, on the Huntsman V3 Pro keyboard, the volume wheel only controls the Game (by default in the system) channel. The Chat channel is completely unaffected. This is inconsistent — both are Razer peripherals with volume wheels, but they behave differently.My request:Please add a "Game+Chat (sync)" mode for the Huntsman V3 Pro volume wheel in Synapse 4, so it can control both channels simultaneously, just like the BlackShark V3 Pro headset does.This would make volume control much more convenient and consistent across Razer devices.Thanks!

So i just bought a new Razer Basilisk V3 today. When i tired to connect it to Razer Synapse, it wouldn’t show up. I have an M1 MacBook Air (2020) in good condition and the mouse works well. It’s way better than my old mouse. But it comes with RGB and an extra button, which I would like to customize. Is there any possible way for me to do that with my Mac? ( I’ve seen different versions of this mouse like the pro one, but the box doesnt seem to say pro or any numbers next to it, just Basilisk V3 )

I have a few macro keys set up with button combos that include the windows-key that, naturally, don’t work when the windows-key is disabled like it is when gaming mode is turned on, so I have made sure to keep gaming mode off even when I’m in game, but in spite of that the windows-key, and therefore the aforementioned macros still don’t work when I have a game loaded up. I’ve double checked that gaming mode is still disabled when I have a game running which it definitely is, I have Razer Synapse open on my second monitor and a game on my primary monitor and I see very clearly that gaming mode is off, both the toggle for the mode itself and the “Apply in-game only” box un-checked, but the windows-key and macros still don’t want to work when playing a game. Is there a way to fix this on my end or is it just a case of Razer having fucked up and I’ll have to pointlessly wait for them to do something about it?Any and all help with this would be greatly appreciated!

Hello,I have just installed Razer Synapse 4, I had the 3 before, and now it refuses to install the drivers for my devices, it downloads in a loop, any idea how to adjust it ? and if I stop the infinite download and it refuses to start again