Razer Synapse

After 6 months of the preview, I have uninstalled the application on macOS. Below is a list of continued issues (that have been reported numerous times on this forum) with no resolution. Application does not run in the system tray. While there is a system tray icon for Synapse, if you “Quit” (CMD+Q) Synapse, to get rid of the window, the system tray icon (and thus background process) quits. If the window is closed, then it should disappear from the “ALT-TAB” window listing and run like every other macOS app that has a system tray icon. Razer Naga V2 Support The only way my custom keybinds work is to close the synapse app compltelty. When open, my side buttons do not execute the action assigned in the profile. So in order to modify and test it I need to open syanpse, modify the profile, quit Synapse, test the key bind. Keys sticking Of you alt tab out of your current application while also pressing a customized key, (such as on my mouse I have NUM1 assigned to repeat), synapse will co

Hello!I’m having a problem switching profiles on my mouse (Naga v2 pro) when I’m connected to my dock pro.Everything works fine when I use an USB cable, but when I try switching profiles on wireless (2.4), Synapse is switching profiles alright, but my mouse is still “stuck” on the last profile (or even on default key mapping sometimes)I found this 2 years old post: It looks like it’s a similar issue.Any idea how to fix this? I’ve already tried to uninstall a bunch of times, with and without the chroma app but nothing worked…Thank you, have a lovely day_edit / Solution:I finally got it to work! If anyone needs this, here is what I’ve done:Uninstall Synapse 4 and completely wipe out files and registry entries with revo uninstaller (make a restore point before you do that, just in case something goes wrong) Restart pc and install Synapse 4 again (only Synapse, I didn’t bother with Chroma) Unpair dock and mouse Connect mouse with USB cable and perform factory reset on both the mouse and th

I’ve got Asus Vivobook laptop, Windows 11 and Synapse 4 installed.Almost everything was just fine until one of the Windows updates.Sound became crackling, distorted with unstable loudness levels.I’ve tried everything, have texted to support: they just said that my earphones were faulty so I got to return them on warranty… I did it, got a new pair and..The issue is still there.Whenever I turn off “Turn on audio enhanements” in Windows settings the problem dissapears along with better sound, eq and stuff. So it’s not an option.So I tried the following:removed everything with razer tool installed synapse 3 instead of synapse 4Everything WORKS JUST FINE.Installed Synapse 4Issue came back.Also I’ve reinstalled every sound and chipset driver in System, manually clean registry and still no results.Seems like Razer Software can’t work properly with Windows up to date.!!!Please find the solution!!!Razer 3 now is almost obsolete….I really like Blackshark v2 Pro but geez… Your software in a night

Hey all, Synapse 4 was working perfectly fine until I decided to give it a refresh by closing it from the system tray. I relaunched it, it automatically updated, and now my laptop (Razer Blade 16 2025) is not being detected. It’s listed as ‘disconnected’ under connected devices.I have uninstalled it, repaired it, performed a windows update, and rebooted my laptop multiple times to no avail.  It seems like a random update to synapse caused this issue, since it was working perfectly fine until I restarted synapse. I use synapse for smart battery charging, etc, so I am kind of reliant on it working properly.  Coming here to see if anyone else is experiencing this issue. 

Hey guys. Just received my Viper V3 Hyperspeed. I completely love the mouse. Only thing missing is Synapse for Mac support. Are you guys bringing support for it or will it never be enabled for Synapse on Mac? Kind regards

I don't get Battlefield 6 thx game mode at all 

This is the 10000th time I install a new synapse 4 update. I use the provided migration tool to migrate my color profiles from Synapse 3 which works perfectly on my Razor 18 system. However, as always, the migrated profiles simply cannot be loaded into the chroma app, so I have no way of restoring my Synapse 3 color profiles for my Mouse and Keyboard. I am so disappointed with Razor. right now. None of my previous posts have been acknowledged.  Revertin to Synapse 3 once again where everything works perfectly.  

Please, ad support to ornata v3 and basilisk v3 pro x hyperspeed 😍

Hi Support Team,I am a MAC user, and the system runs MacOS 26.1My Hutsman v3 TKL is a German version. When I connect the keyboard to my MAC Mini M4, it can only be used as a “normal” US keyboard. In the MAC OS system setting, the keyboard is not recognized as “Razer Hutman v3 Pro TKL”. In Synapse app, the keyboard is not recognized either.Product SN: PM2433F95600153Thank you in advance. I look forward to your feedback. 

Hi everyone,I recently contacted Razer Support regarding an issue with Razer Synapse 4 crashing a few seconds after launch (case handled by Rex from support). I was informed that the team is aware of the problem and currently working on a fix that will be released in an upcoming update.I just wanted to ask if anyone else here is experiencing the same issue, and if there are any updates or temporary workarounds that have helped.Thanks in advance for any info or suggestions!

Hi, I have my Razer Blackshark V2 headphones and when I try to connect them to my PC, Razer Synapse doesn't detect them. Is anyone else having this problem?

I recently just purchased the Wolverine v3 Pro 8K and it’s been my go to controller ever since I switched from the Scuf Envision Pro. However, one thing I miss about the Scuf is the fact that I can map scroll wheel up or down to any button. Is there a chance that you can add mouse buttons to Synapse in the future so I can get scroll wheel back?

I think I've tried every blog post and suggestion, but I still can't see my Razer Cobra Pro mouse in Synapse. The problem is that the mouse doesn't show up in Synapse, but it does light up as a third-party device on Chroma, but I can't change the colors. I've deleted the device from Device Manager hundreds of times, deleted and reinstalled apps hundreds of times, but it still doesn't work. Is there a solution?

The mouse is getting shown and I can create macros but as soon as i want to change the aktions of the Buttons the Page turns gray and I cant do anything 

For many years in synapse 3 I had Excel linked to special profile. After migrating to synapse 4 few months ago I was unable to do so, so had to roll back to S3. Now, few weeks ago I tried S4 again and it worked this time. But today it stopped working. In the linked games tab excel was shown with comment "game not found". I deleted it from the list and tried to re-add it. For some reason when I choose Excel.exe with "brose" menu nothing happens, and it returns to the menu of linked games.That is very frustrating for me, since Excel profile is the most important function in synapse for me.

Dear Razer,I have been your customer for at least 15 years, give or take. It started with mice, then keyboards, then headsets. Now I have all of the above-mentioned products and more from you. Until recently, I was also rocking the O11 Dynamic Razer Edition. I have always defended your software, as I NEVER had issues with Synapse 3 and only minor troubles with Synapse 4.To the matter at hand. On my older system, I started to encounter issues with Synapse 4 that I could not resolve. But alas, this system will be sold, and the new owner will have different peripherals. I built a completely new system, installed Windows 11, and proceeded to install all the necessary software. On the freshly built and newly installed system, Synapse 4 failed to recognize my Cobra Pro. The mouse was working, but the software could not detect it. Unplugging the USB-C from the docking station helped, but I do not want to do that every single day. Once the mouse was recognized, I also tried to decouple the Cob

Since Razer started Chroma connect on mobile. It would be nice if the rest of my system also synced up. To have control over Chroma Connect to my PC would really expand on this. I would like mobile to PC and PC to PC for Chroma Connect apps. Individual control would be awesome but I would settle for just the apps. What about quick affects too could that work? Just a thought!