Razer Synapse | Razer Insider

Razer Synapse

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  • 1,337 Threads
  • 6,092 Replies

1337 Threads

K
KARNEI_RUSInsider Mini
asked in Razer Synapse

Kraken V3 Pro mic became extremely quiet at discord after update 3.8.1031.110912

Hi everyone!I use Kraken V3 Pro headset.Does anybody faced with a quiet microphone sound after the update 3.8.1031.110912? My friends used to be able to hear me perfectly at 100% microphone volume in discord, but after this update I can barely be heard, that even increasing the volume of my voice in discord to 200% helps poorly.I'll note that the problem is definitely not in the microphone, because the problem manifested itself immediately after the update, exactly in the middle of the session in CS2 (I had to restart my computer, and after restarting and logging into discord, the difference was immediately noticeable).Thanks!

24
Izdiamond
14 days ago
J
JonnyCoomb20031964Insider Mini
asked in Razer Synapse

Razer Synapse 3 not working

its just not opening, it will keep trying to run , closing and opening ending with the task manager having 50 razer apps running , ive tried a clean uninstall and reinstall and it won’t work 

24
V
11 months ago
T
thatcomputerguy
posted in Razer Synapse

Fix for Synapse 2.0 and MacOS Mojave

If you are having trouble getting Synapse to run stable on MacOS Mojave; try the following which fixed it for me. Goto Preferences> Security&Privacy>Privacy>Full DiskAccess Add all three Razer services: RzUpdater, RzDeviceEngine, Razer Synapse. It appears the drivers are using deprecated libraries to access the file system; and don't have enough access to do what they need to do with the new secure APFS. Prior to this my profiles kept vanishing on restart of the software and the software was completely unstable. After this change everything is working better than it has in months. So there you go N=1 evidence an a whole. 10 hours of testing. but looking up.

23
S
4 years ago
Y
Yourfriendwayne
posted in Razer Synapse

Not Working: Razer Synapse 2 - Firefly Mousepad - MAC Catalina

I am running the Firefly mousepad under MAC OS Catalina Beta with Synapse 2. Even when the mousepad is plugged in and shows under apples USB devices area it says "Please connect a razer synapse enabled devices" in Synapse. I reinstalled Synapse and for a few minutes it did show the Firefly but the LEDs would not change at all. Once I restarted the app it came back not finding the device. I am sure this has to do with beta software but I figured if there's any hope that someone got past this I would post to see. Thanks!

23
metatron23
4 years ago
G
GilloMilk
posted in Razer Synapse

Synapse keeps resetting to spectrum cycling

Pretty much as the title says. Every time my pc goes to sleep and I wake it up, my synapse puts the backlighting to spectrum cycling. It never used to do this, so now every time I have to manually go into synapse and change it to the setting I want. Any fixes?

23
G
4 years ago
A
Anonymous
posted in Razer Synapse

Windows 10 1803 100% CPU issue when using Razer Synapse Surround Sound Audio Controller *FIXED*

Since updating to windows 1803 I had an issue were my CPU was idling at 100% I have spend hours diagnosing the issue and eventually it turns out to be an issue when using the razer surround sound audio controller in windows sound. When using it my CPU hits 100% and my CPU temps go up and when it is disabled it goes back to my normal idling CPU usage which is around 5% and my temps are low. Is anyone else having this issue? I can confirm this issue has only started on the new windows 1803 update. I downgraded back to my previous version of windows 10 to see if the issue was happening on the previous windows build I had and the issue was not present. I updated my PC back to windows 1803 and the issue was there again. I have submitted a bug report of this issue to razer, here is a link to a reddit post where other people are experiencing the same issue - https://www.reddit.com/r/razer/comments/8h7ngx/problem_high_cpu_usage_about_60_when_razer/

22
B
5 years ago
C
CITRINEeasyWhiteSmoke932
posted in Razer Synapse

When will Razer synapse ever work on Mac ?

Im been looking and searching for ways to solve on problem on the Razer Synapse unable to detect under Catalina update. Is there any third party app that support MacOS and can change the setting on the mouse instead of the synapse. Help me senpai. Thanks in advance

22
O
3 years ago
dekades
dekadesCommunity Cowboy
posted in Razer Synapse

[SUPPORT VIDEO] How to create a Razer Synapse account

Razer Synapse is our unified configuration software that allows you to rebind controls or assign macros to any of your Razer peripherals and saves all your settings automatically to the cloud. In addition, Razer Synapse will allow you to immediately register your product and get real-time information on your product's warranty status. Visit the Support page on creating a Razer Synapse account: How to create a Razer Synapse account | https://mysupport.razer.com/app/answers/detail/a_id/1841/ * * * Insiders, what do you think the next Support video should be? Comment with a topic. Great suggestions will be rewarded with the repeatable "Nice" achievement. Also, for every 20 comments on this thread and the YouTube video, I'll be giving away a random "Great" Achievement. Insiders, be sure to leave your Insider ID in the YouTube comment to be eligible. Lastly, for those of you who subscribe to the Support channel, we'll be doing massive Silver giveaways for each milestone, so be sure

22
Gibson7
3 years ago
K
Kiran37rus
posted in Razer Synapse

Trouble with volume control in Razer Synapse 3.0

Hello! I recently bought a Huntsman V2 Analog keyboard, everything was fine, but last week I ran into a problem: As soon as Razer Synapse is loaded, the volume wheel on the keyboard stops working (including the mute button and switching tracks). If you exit the application, the volume wheel starts working normally. Please tell me what could be the problem and how to fix it. The app has already been reinstalled.

22
A
20 hours ago
L
Lucio360
posted in Razer Synapse

Synapse 3 on a Mac

I recently got a Razer Tartarus V2 and was very disappointed that the software Synapse 3 is not mac compatible. Why would you limit the market when all your items now will be suing the Synapse 3 software. The 3D animation indusrty is very interested in the Razer Tartarus for key customization and workflow and now we are all stuck with no other option. Please do make this software compatible for both PC and MAC

22
C
2 years ago
M
metis1
posted in Razer Synapse

Tartarus Pro - Synapse 3 not saving key changes

My Tartarus Pro just landed, and I'm trying to set up profiles, but several reboots later Synapse 3 is not saving any changes to the device. My V2 works fine, and I can edit it and chroma settings for the Pro, but no key mapping. Anyone have any thoughts?

21
X
4 years ago
dekades
dekadesCommunity Cowboy
posted in Razer Synapse

[SUPPORT VIDEO] How to Remap Keys on a Razer Keyboard or Mouse

This video will show you how to remap keys or buttons on a Razer keyboard or mouse. Please note that any damages caused by upgrading or modifying your Razer product are not covered by Razer's Warranty Policy. For more information, see Razer's Warranty Policy. - - - Insiders, what do you think the next Support video should be? Comment with a topic. Great suggestions will be rewarded with the repeatable "Nice" achievement. Also, for every 20 comments on this thread and the YouTube video, I'll be giving away a random "Great" Achievement. Insiders, be sure to leave your Insider ID in the YouTube comment to be eligible. Lastly, for those of you who subscribe to the Support channel, we'll be doing massive Silver giveaways for each milestone, so be sure to tell your friends, smash that like button and subscribe to the channel.

21
C
2 years ago
M
mbonneauInsider Mini
asked in Razer Synapse

synapse update now no more mixer at all

today i got an update for Synapse, Im now on version 3.8.103.110202, Yesterday i could calibrate the thx in the mixer , but now , there are no mixer at all , it has a demo for the thx spatial sound but i cannot change where the back sound or left right etc …  am i the only one with that problem ? i tried to roll back to the previous version , but it didnt work. i feel like the sound quality went down as well. Im using Blackshark v2 with usb sound card.  anything else i need to do in order to be able to calibrate the surround the way i prefer it ?

20
PeeterCole
2 months ago
U
USSCapeHenlopen
posted in Razer Synapse

Synapse 3 is Quite Annoying.

After switching to synapse 3, i find it quite annoying that it tends to switch profiles when there is no need to. There i no setting to tell it to only turn this profile on when this linked game is started. IT is increasingly frustrating and shouldn't be a probe. Corsairs software doesn't have the same problem. Its not a difficult concept. That's why I set up the game specific profiles in the first place, to only display when that game is running! Not when I'm trying to use chrome! Someone at Razer please fix this.

20
A
5 years ago
C
ChillaxerInsider Mini
asked in Razer Synapse

Latest update broke device detection

Dear all, the latest update which i installed yesterday  broke the device detection for mouses. I can move my mouse but razer synapse do not load the mouse. No matter what i tried worked including repair, uninstalled/ fresh install. 

19
C
4 months ago
A
Anonymous
asked in Razer Synapse

Audio delay after latest Synapse update

Hello, i have Kraken Ultimate and yesterday i performed a clean Windows 11 installation on my computer in a attempt to fix the audio issues caused by the latest Razer Synapse update, even after format the computer and install the Windows again and the latest Synapse update from nov 16th i'm still facing audio issues, the quality of audio is good but when i go to watch videios or listen any songs on my computer, they have a little delay from the audio in the start of the video or music, i noticed that this issue is more frequently when i go to watch some videios on the youtube, i hope Razer fix this soon.

19
headGARNETCopperRose240
1 day ago
O
odahviing1905Insider Mini
posted in Razer Synapse

Razer Synapse not updating to 20231107

I tried to update as soon as I turned on my computer in the morning, but I did not get any results, how can I solve this?

18
Fenix_86
5 months ago
mini2109
mini2109Insider
posted in Razer Synapse

Problem with Synapse 3... failed to start

Hi. I've had a problem with Synapse 3 for some time now (maybe after upgrading to Windows 11...). Every now and then I get this error while loading the program. Redo doesn't help. I've already tried reinstalling the app and it helps for a few days and then again. I tried to enable the "service" razer synapse in the WIndows settings but it also does not work - this error is shown (screen below). Have any ideas?

17
A
1 year ago
tapiopix
tapiopixInsider Mini
asked in Razer Synapse

Synapse Overclocking undervolt slider missing - Razer Blade 16 2023

I have updated my Synapse and Razer Blade 16 BIOS today and have noticed that the option for undervolting the CPU is missing now! That was a really great feature as it had allowed me to get a very nice improvement on the system thermals, so I am a little disappointed that it is gone!Is this a glitch on my system? A screenshot of my Synapse performance page is attached. What should I do if it /is/ just my system?Or... has this feature been removed, and if it has, why? Does Razer now suggest we use Intel XTU instead (I see that XTU is mentioned in the overclocking panel)?System = Razer Blade 16 2023 i9-1395HX RTX 4080Synapse version = 3.8.831.90619Firmware version = 1.4.0.0BIOS version = 2.01  

16
K
1 month ago
F
FenrirDeAlioth09Insider Mini
asked in Razer Synapse

SPATIAL AUDIO MODES - I don't see the options

Hi Team, I don’t see the options int Spatial Audio Modes, what could be the problem? the software is updated and the firmware also, I have a Barracuda Pro.

16
GMdoghunter666
10 months ago
B
binbinhfr13
posted in Razer Synapse

Synapse 3 : how to disable switch profiles notification popup ?

Hi, I switch very often from one app to another, and everytime Synapse emits a popup telling that my tartarus v2 is switching to another profile. Is there a way to disable these popup windows ? Thanks

16
AntsaK2
4 years ago
Loosenuts
LoosenutsInsider Mini
posted in Razer Synapse

Razer Synapse ignores "Minimize to system tray on startup" option

Since last update the startup slash screen of synapse doesn't go at tray even if the option for this is ticked . it's very annoying , do i have to do something for this ? i did 3 reinstallations and i have tried with an older version and it's still the same issue , seams whe have no choice to install old software even if whe choose an old install version it takes us to the new version anyways. i came back to Razer synapse v2 , i dont have support for my keyboard ornata v2 but at least i don't have this issue anymore till an update , i hope so i don't use vpn and no wifi, i'm on a regular network, the antivirus doesn't detect anything special but i can't say anything about the firewall but the synapse finishes opening but it takes longer time to open and I get a green screen on startup which I haven't seen before and the main synapse page stays in the middle of the screen and doesn't go to the taskbar even though I have checked the corresponding option. My network seems to be ok for

16
Loosenuts
1 year ago
mooonrose
mooonroseInsider Mini
asked in Razer Synapse

Synapse Software is not working; updates are giving errors 11.10.2023

Synapse application's incoming update, after that, the Blackshark V2 headset I'm using can't perform any functions in terms of software. I will write all of these in bullet points and make sure it is understandable.1- Synapse update arrived (Version: 20231107), I started getting an error while updating, and then I noticed a problem with the sound my headset was producing.2 - I tried to repair the application. It didn't get fixed; the problem persists.3 - I completely removed Synapse, deleted all the remaining files in Program Files, and reinstalled it. No matter what setting I adjust in Synapse, there is no change in the sound coming from my headset, as if it turned into a headset without a sound card. It didn't get fixed; the problem persists.4 - I opened a case with Razer and shared all this information. A 72-hour waiting period was given; I didn't want to wait, so I contacted Razer Support on Twitter. They told me a few steps to follow; I did them, and the problem didn't get fixed.

16
S
22 days ago
I
InvisibleAgony
posted in Razer Synapse

Razer Kraken Tournament Edition: Apps not showing in Mixer to switch from Stereo/Surround

Just recently today my Synapse has stopped detecting audio output from my applications, which makes it so that I cannot switch them to surround sound, which would be nice to be able to do, my EQ tab also is not doing anything, I am not sure if it is linked with THX or not. There is one oddity, it is picking up an NVIDIA container every once in a while as having an audio output.

15
U
4 years ago
K
kNewBcaveman
posted in Razer Synapse

So many issues -Synapse 2.0 - Doesn't, but might start, or is running in background but not visible

I just purchased the ORBWEAVER Chroma Keypad. Pretty cool. I installed all indicated software, Razer Synapse 2.0 to allow for keypad customization. System is Windows 10 (64bit) 32Gig memory AMD3900X MSI RTX 2080 Super. It is not a system resource issue. USB 3.2 port. 1. After install requires Reboot. No problem. Fairly standard with a lot of software. Went into Synapse 2. and saw my keypad and created a new Profile and change the coloration of the keys and applied. Went well and as expected. Let's play some more with the functions. Tried to change the colors to see what would happen and NOTHING! No change. Nothing happened. It remained as the first color settings. 2. Created a new profile and tried to edit the colors in that one. NOTHING! No change. Colors remained the same from my first edit. 3. Closed software and tried to restart. ----- NOTHING!!!! It flashed a sync dialog and what appeared to be a login dialog and then disappeared and then nothing for 5 minutes. I actually wai

14
K
3 years ago

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