Problem with Synapse 3 | Razer Insider

Problem with Synapse 3

  • 4 February 2019
  • 3 replies
  • 33 views

So I swapped from logitech to razer because of the unavailability of the G13. I have a Nostromo N52TE, sorry, a Tartarus V2, a Naga Trinity and a Cynosa Chroma keyboard.

I had managed to run Synapse 3 ok, after swapping from the Orbweaver, so they all used the same software. While i realise Synapse 3 is considered "Beta" software, the simple lighting i used and basic profiles all worked fine. About a week ago now, don't remember when exactly, it all went to shit.

The software no longer swaps profiles automatically like it did and when i try to change them manually they do not register unless i first choose the profile and then close out of synapse and then start it again. If i should forget to swap to the required profile before closing/re launching Synapse i have to start again.

Needless to say this is time consuming and tbh, annoying. I have uninstalled and cleaned with Ccleaner severeal times and tried to re install an older version. Unfortunately most installers i found, even those that said they were older versions, were a launcher for the latest version and the problem remains.

Please tell me what to do to put this right?

I have not installed any new software or games and only have about 5 profiles made so far. I mainly swap between 2.

For premium priced peripherals, Synapse is rubbish and i would have thought a better software would be available to run them properly. This reminds me of the N52TE debacle, when Razer took over from Belkin with their early software, and destroyed the Nostromo, only to reinvent it themselves as the Tartarus.

Sorry if i sound bitter i just want things to work properly.

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3 Replies

Userlevel 7
I think you can try to remove profiles from synapse and create new with default/factory settings and start there to cheack if this is not a corrupted profile file or settings in synapse. Also make sure games/app you have sign to your profiles are there some time they can dissapear or when game/app devoper can make change to own files and synapse miss the exe file there.
If they worried about the software as much as they did to edit out the word f***ing in my first post, they would have top gear. Instead its just crap for kiddies. Wish i'de known before i invested in it.

The moderator who edited my post could have least gave me some kind of solution but just another clueless fanboy i expect.
Userlevel 5
Sry, forget about Razer. Sad, but the truth. They are not able to develop stable software, no matter how much time they have. It's a marketing company, not a technology company. Realize and move !