I'm experiencing the same issue with my headset. Could someone please advise if there's a fix for this problem? I'm unable to downgrade Razer Synapse since it automatically downloads the latest version from the internet. Does anyone know where I can find a full downloadable version of an older Razer Synapse where the microphone was functioning properly?
Updates...
Yup….using discord browser does eliminate the low mic volume. My friend manage to lower his side back down to 100% and still able to hear me loud and clear.
I also tested using a 3rd party 3.5mm mic boom(using discord app) assuming the mic was faulty...but same effect. After randomly fiddling around, i found out that the mic volume would auto lower itself even at max volume.
I manage to replicate it just by sliding the volume slider on razer synapes from 0% back up to 100% and listen(through discord mic test) as my voice goes from loud to barely there at max 100% volume.
Also manage to replicate the same effect just by toggling the mute button on and off and my mic volume goes from loud to barely there.
Some kind of fuckery is going on. Fix your shit RAZER!!!
Guys, the volume dial ALSO CONTROLLS THE MICROPHONES VOLUME. Now me writing this in caps is not blaming you, but rather Razer for making dumb design like this. Now that you know this, make sure you turn down your system’s or game’s volume for the sake of your own ears… I hope somebody still notices my comment, cuz this issue is ridiculous
Hello Everyone,
I have been having this same issue and besides the Volume knob I believe I have found the solution at least for Windows 11 I don’t know if this can be done/how to do it on windows 10.
“Win + i” to open up the settings
System>Sound
Under “Input” click on “Microphone Razer Kraken V3 Pro”
Under “General” Verify Audio is set to “Allow”
Under “Input”
Format: “1 Channels, 16 Bit, 48000 Hz (DVD Quality)
Audio Enhancements: OFF
This I believe is not a Razer Issue… This is a Microsoft default Setting Issue. After I did this all my friends told me not to mess with it anymore because it was now perfect. This should not Disable THX on your Headset Jut eliminate extra Unnecessary sound processing from your Mic Input.
If this helped please Like & reply so other can find this. I haven't seen anyone mention this anywhere so hopefully this is the solution to our problems.
What a useless company. Last time I ever give you dirtbags my money.
I sent back my headphone to Amazon as defective and bought a Steelseries. No problem at all now.
Same with my Ornata keyboard, also defective with ESC button.
I was a Razer fanboy, the product are really low on last years.
