did you fix this? i am having the same issue

Nope i have tried everything even restarted my pc. Idk

Yeah exactly, same thing is happening to me. I dont know if this is a dumb feature or what

I think I got it fixed but I haven't used it enough to make sure.

I went into sound settings → More sound settings → Recording → select the Blackshark → Advanced → (unclick) Allow applications to take exclusive control of this device.    

I haven't checked in in a FB call yet, but so far it seems to be working for Discord

Do you have Volume normalization option turned on? If yes, turn it off, maybe it’s bugged somehow in Synapse.

I have tried both with it on and off it happens no matter what.

just tried your way and it seems working! god bless you

Fixed problem for 1 day.. all same again

hab genau das selbe Problem. Bevor ich dieses problem die nächsten monate mit mir trage hab ich mich dazu entschieden es diese Woche wieder zurück zu geben. Steige wohl doch um auf ein Shure Mic

I have the same problem, did you fix it?

Very same here! I bought this device for christmas and I'm making a fool of myself because I'm always being told that they can't hear me, even though I bragged to everyone about how great my voice would sound in the meetings because I have a headset with a professional microphone. But now, I have to use the built-in microphone of the notebook because it's more stable. It’s a shame! 

guys im having the same problem can you help me i tried every way in this page but they arent working

After following the previous instructions, try right-clicking on the speaker icon in your Windows taskbar. Go to Sounds, then navigate to the Communications tab. Click on the "Do nothing" option and press Apply. I hope this might help resolve the issue.