Razer Synapse 3 not adding games to link | Razer Insider
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Hallo,



my Synapse 3 does not find ANY of my games.

I even can not add any games manually!







Is there any way to convince the Software to do it?
Reinstalling all my apps and OS for a bugged software ? No sir..I'll better put al this Razer gear in "dumpster mode" and buy something much,much reliable...
Ok guys this worked for me as @Costin2019 said you have to delete the GameManager folder, just delete all of it, just close all Synapse Apps before doing it(it wont let you delete it if Synapse is running)



reboot your PC and thats it, you will be able to add games again

Hi..Try delete this folder..C:\\ProgramData\\Razer\\GameManager\\ServiceSettings.xml then restart pc....It worked for me and now my games appears in the "linked games" window so I can link them to any profile...
Hi.

As I said, I've had the Synapse3 installed on 1809, worked a couple of days then stopped detecting games. Today I'd updated to 1903, still the same games detection issue...

Regards,

Costin

PS : reinstalling Synapse3 didn't solve the problem...
Thank you for your awnser, but that did NOT work. Still no list of games.
Well I'd followed your advice and uninstalled Steam then reinstalled it..Same behavior, but an improvement :confused_:..Now the brilliant Synapse 3 sees the "Microsoft solitaire collection" as the only game on this pc..o_O.. Really, Razer ? I'm getting bored about this useless software...Why Razer sales devices based only on this bugged software ? This issue was reported since december last year...I think I'll shutdown the "Razer chapter" of my life and buy something else more reliable...Dumpster mode activated...Bye
Hi... All games I have are on Steam... At a certain moment Synapse3 detected all of them besides Pubg then stopped detecting ANY of them.. As I said my Windows 10 is up to date, but Synapse3 still don't detects my games...
Mine was too.. just sudden death..:frown_::frown_::frown_:o_O
Still no answer for me but anyway, welcome to the club... Maybe these days we'll have a solution, but I doubt this.. This issue was raised from december 2018...so...
:smile_: I've a ticket to their support team regarding this issue.. If I don't get a soluțion in a reasonable period of time, I'll start returning all the Razer stuff back to merchands... Don't like to waste my time... :smile_::smile_::smile_:
RaTalDI_Arozlai
it resolved it by itself....



I installed APEX on my system and suddenly nearly all my games appeared in Chroma and Synapse 3.

Dont ask me way?!?


Does it works today ?:wink_: I was happy too for one evening when some games were recognized (less PUBG) and the next day all was the same..No game detected to be linked...Still have this problem...:frown_:
I have the very same problem now.

I already tried re-installing the Synapse software and before that I manually cleared all previoous filed including the registry.

Nothing seems to help.
Try first to repair it via windows add/remove panel if this dont help try to remove all razer softwere from pc then delete appdata and programfiles "razer" folder and reboot pc next when windows boot download new installer and trry one more time.
Options and opinions are always valid. I'll stick with RAZER
Hi.. My Synapse3 works now properly after that file deletion and restart. I can add games, link them, everything is ok..
Sorry for the delay in my answer, but I'm from Europe and I'd seen your message this morning....
I just contacted chat live support with that issue.

They wanted to have some log files from me which IU provided.

Waiting for a response right now.
My synapse won't even start up. I won't knock the software like the Tartarus V2 I'm using but there software is not the greatest.
Indeed...:smile_::smile_::smile_:
Costin2019
Hi.. My Synapse3 works now properly after that file deletion and restart. I can add games, link them, everything is ok..


isn't it wonderful when you wait for tech support to give you a solution?
Nope doesn't work for me.
I see a couple of games and can link those I do see.

However some games do not appear in the list and for those trying to add them manually still fails.
it resolved it by itself....



I installed APEX on my system and suddenly nearly all my games appeared in Chroma and Synapse 3.

Dont ask me way?!?
Funny story ...

There was an Nvidia graphics driver update avaiable today.

Since I installed that some of my games did show up in the profiles and I was able to link those.

However not all of my game and manually adding them still doesn't work.
Ok..This is the link to Synapse Logs from yesterday....

https://drive.google.com/file/d/1RjDEbz08hTdLxhmy66ito8jzAW98EVP8/view?usp=sharing
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