Razer Synapse 4 Crashes After Launch — Any Updates on the Fix? | Razer Insider
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Razer Synapse 4 Crashes After Launch — Any Updates on the Fix?

  • November 6, 2025
  • 10 replies
  • 166 views

Hi everyone,

I recently contacted Razer Support regarding an issue with Razer Synapse 4 crashing a few seconds after launch (case handled by Rex from support). I was informed that the team is aware of the problem and currently working on a fix that will be released in an upcoming update.

I just wanted to ask if anyone else here is experiencing the same issue, and if there are any updates or temporary workarounds that have helped.

Thanks in advance for any info or suggestions!

10 Replies

ampgamer
  • Insider Mini
  • November 14, 2025

i got the same Problem, i try to find Missing files, only have 2, try to fix it, unnistalling, fresh install, removing existing files, allowing razer to have full access on my pc, i even try disabling anti virus completly even ramson ware, nothing… 


bueno ayer me llego un viper v3 pro white edition, me sucede lo siguiente en ocasiones el cursor cuando lo desplazo se me queda bloqueado por 1 segundo, además no hay manera humana que lo pueda llevar a los 8khz a duras penas he podido llegar de manera inestable a los 4khz


  • Insider Mini
  • November 23, 2025

hi, how it is possible that this program crash all the day, freeze, not load, or load, then crash; how it is possible this happens since monthS now, try on different windows 10, and now 11 and it still crash again and again, no update, just going mad


DARTAN_
  • Insider Mini
  • November 24, 2025

Heyo, i have the same problem since i install Synapse 4. How i fixed it? Installing Synapse 3 and pray for dev fix it before Feb 2026 ^^


  • Insider
  • November 25, 2025

Mine Dose Not Crash that often 


  • Author
  • Insider Mini
  • December 4, 2025

hi, how it is possible that this program crash all the day, freeze, not load, or load, then crash; how it is possible this happens since monthS now, try on different windows 10, and now 11 and it still crash again and again, no update, just going mad

Yeah, the constant crashing is exactly what I’m facing. It’s surprising that the issue persists across different Windows versions as you mentioned.


  • Author
  • Insider Mini
  • December 4, 2025

Heyo, i have the same problem since i install Synapse 4. How i fixed it? Installing Synapse 3 and pray for dev fix it before Feb 2026 ^^

I did this as well. I wish to see them take action and try to solve this issue as soon as possible.

 


  • Author
  • Insider Mini
  • December 4, 2025

i got the same Problem, i try to find Missing files, only have 2, try to fix it, unnistalling, fresh install, removing existing files, allowing razer to have full access on my pc, i even try disabling anti virus completly even ramson ware, nothing… 

I had a very similar experience. I also tried clean installs, deleting leftover files, checking permissions, and disabling antivirus, but nothing helped. So you’re definitely not alone. I went through almost the same steps. Razer Support even asked for full access on my PC to check the issue on their side, and the problem still wasn’t resolved. So it seems the issue is deeper than missing files or permissions.


  • Author
  • Insider Mini
  • December 4, 2025

bueno ayer me llego un viper v3 pro white edition, me sucede lo siguiente en ocasiones el cursor cuando lo desplazo se me queda bloqueado por 1 segundo, además no hay manera humana que lo pueda llevar a los 8khz a duras penas he podido llegar de manera inestable a los 4khz

Lamentablemente, no conozco la solución a tu problema, pero lo mejor es contactar con el soporte técnico y preguntarles exactamente cuál es la causa. Si no lo solucionan (lo cual es poco probable), pregunta a la comunidad.


  • Author
  • Insider Mini
  • December 4, 2025

Mine Dose Not Crash that often 

Glad to hear yours isn’t crashing often — it seems like the issue affects users randomly depending on hardware/software setups.