Replies posted by polyVeryPaleYellowbus430 | Razer Insider

Replies posted by polyVeryPaleYellowbus430

4 Replies

hitOldHeliotropetoday500
hitOldHeliotropetoday500Insider Mini
asked in Razer Synapse

Deathstalker V2 reconnecting when changing profiles

I sent it back to my retailer lab and they said they have tested for a long duration could not recreate the problem which i called BS on, to my Suprise the keyboard worked fine for 2 days straight! but as of today 26.5.23, started my pc and the keyboard wouldn’t turn on at first and then start a cycle of random intervals of connections and disconnections, each lasting only a 10 - 30 seconds.after i got it back from the retailer “lab fix” i didn’t have the gut to turn on razer synapse so i left it at the default stat with max keycaps lighting, yesterday while it still worked i open synapse just to turn off the keycaps lighting all the way down and the keyboard still worked, but after pc shutdown and boot this morning back with the problems, grasping at straws here, i usually can pin point problems with troubleshooting relative fast but i cannot say if it’s a software or hardware issue for this silly keyboard. video of the issue - Razer Deathstalker V2 reconnecting & disconnecting -

2
P
10 months ago
hitOldHeliotropetoday500
hitOldHeliotropetoday500Insider Mini
asked in Razer Support

Deathstalker V2 firmware

I sent it back to my retailer lab and they said they have tested for a long duration could not recreate the problem which i called BS on, to my Suprise the keyboard worked fine for 2 days straight! but as of today 26.5.23, started my pc and the keyboard wouldn’t turn on at first and then start a cycle of random intervals of connections and disconnections, each lasting only a 10 - 30 seconds.after i got it back from the retailer “lab fix” i didn’t have the gut to turn on razer synapse so i left it at the default stat with max keycaps lighting, yesterday while it still worked i open synapse just to turn off the keycaps lighting all the way down and the keyboard still worked, but after pc shutdown and boot this morning back with the problems, grasping at straws here, i usually can pin point problems with troubleshooting relative fast but i cannot say if it’s a software or hardware issue for this silly keyboard. video of the issue - Razer Deathstalker V2 reconnecting & disconnecting -

14
hitOldHeliotropetoday500
8 months ago
hitOldHeliotropetoday500
hitOldHeliotropetoday500Insider Mini
asked in Razer Support

Deathstalker V2 firmware

ANY Updates RAZER??my keyboard has lost ANY stable connections and i don’t recall updating synapse yesterday :S “ I'm using Deathstalker V2 ( https://mysupport.razer.com/app/answers/detail/a_id/6119 ) and, unlike to Pro or TKL, there is no firmware updates. “ yes, Razer we have been waiting for any firmware update for a freaking 200$ keyboard ,i have this keyboard for less than a month and it has random disconnections all over the place! uninstalled latest razer synapse. ran DriverCleanup_21062021 for all or your drivers. reinstalled latest razer synapse RazerSynapseInstaller_V1.12.0.385 uninstalled it and installed an older version RazerSynapseInstaller_V1.11.0.379 changed several USB c cables. plugged to a laptop and still unstable.  was running fine until 7.5.23.tried 1 profile tried 4 at once, tried playing with lighting setting but no difference in the end. running AMD 5950x gigabyte X570 AORUS ELITE wIFI​​​

14
hitOldHeliotropetoday500
8 months ago
hitOldHeliotropetoday500
hitOldHeliotropetoday500Insider Mini
asked in Razer Synapse

Deathstalker V2 reconnecting when changing profiles

“ I'm using Deathstalker V2 ( https://mysupport.razer.com/app/answers/detail/a_id/6119 ) and, unlike to Pro or TKL, there is no firmware updates. “ yes, Razer we have been waiting for any firmware update for a freaking 200$ keyboard ,i have this keyboard for less than a month and it has random disconnections all over the place! uninstalled latest razer synapse. ran DriverCleanup_21062021 for all or your drivers. reinstalled latest razer synapse RazerSynapseInstaller_V1.12.0.385 uninstalled it and installed an older version RazerSynapseInstaller_V1.11.0.379 changed several USB c cables. plugged to a laptop and still unstable.  was running fine until 7.5.23.tried 1 profile tried 4 at once, tried playing with lighting setting but no difference in the end. running AMD 5950x gigabyte X570 AORUS ELITE wIFI​​​ 

2
P
10 months ago

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