Replies posted by StrikerTheHedgefox | Razer Insider

Replies posted by StrikerTheHedgefox

16 Replies

S
StrikerTheHedgefox
posted in Razer Support

Regretting my Kiyo purchase due to Exposure bug.

It's an artificial limitation of the firmware installers that are there, they refuse to work if the current firmware version is higher than what it wants to install. Moving to another PC won't make a difference.

26
Razer.Speedcr0ss
3 years ago
S
StrikerTheHedgefox
posted in Razer Support

Regretting my Kiyo purchase due to Exposure bug.

Darn, the older version there won't let you downgrade.

26
Razer.Speedcr0ss
3 years ago
S
StrikerTheHedgefox
posted in Razer Support

Regretting my Kiyo purchase due to Exposure bug.

This isn't for the pro.

26
Razer.Speedcr0ss
3 years ago
S
StrikerTheHedgefox
posted in Razer Support

Regretting my Kiyo purchase due to Exposure bug.

Is there a possibility that razer could upload the original 1.0 firmware for the Kiyo for debugging purposes?

26
Razer.Speedcr0ss
3 years ago
S
StrikerTheHedgefox
posted in Razer Support

Regretting my Kiyo purchase due to Exposure bug.

Sye_The-VieSynapse development team are continuing to work on driver and user interface updates for all RAZER peripherals. That also include Kiyo. Fingers crossed. Also, I keep getting "access denied" when I try to edit my posts. Thus why I have to keep making new posts, sorry. Anyway, thanks for the response. For now, I have found a temporary workaround that forces the camera's auto exposure ON, and then back OFF again using a batch file using this command line tool: https://github.com/SuslikV/cfg-cam/releases/tag/1.0

26
Razer.Speedcr0ss
3 years ago
S
StrikerTheHedgefox
posted in Razer Support

Regretting my Kiyo purchase due to Exposure bug.

Sye_The-VieI was also having similar issue, but after doing some troubleshooting to both my RAZER and PC, it now focuses automatically. Sometimes these things just happen, but let us try go over few things... Have you updated the Synapse 3.0? Have you updated the firmware of your Kiyo? Kiyo V1 firmware click the link below Razer Support Kiyo Pro has no new update as of 20210319 Have you updated the I/O USB driver? Have you updated the Windows with latest updates? Is your PC suffering from Virus and any signs of high CPU, RAM module usage? (best to reset your PC) Do you have good lighting in your area? Next let us look at how you are connecting your Kiyo Are you connecting to via its own USB port or to a USB multi hub Try plugging to a different USB port Best to connect to its own USB 3.0 or higher port to deliver fast AV data bandwidth. USB multi hub can cause data bottleneck in which it is having difficulty of handling data transfers of other devices that are connected to the

26
Razer.Speedcr0ss
3 years ago
S
StrikerTheHedgefox
posted in Razer Support

Regretting my Kiyo purchase due to Exposure bug.

https://www.reddit.com/r/razer/comments/9jr773/my_razer_kiyo_camera_too_dark/ Not stopping with this link posting until Razer staff acknowledge these issues.

26
Razer.Speedcr0ss
3 years ago
S
StrikerTheHedgefox
posted in Razer Support

Regretting my Kiyo purchase due to Exposure bug.

https://www.reddit.com/r/obs/comments/9i4hhv/gainwebcam_settings_reset_every_time_i_close_obs/

26
Razer.Speedcr0ss
3 years ago
S
StrikerTheHedgefox
posted in Razer Support

Regretting my Kiyo purchase due to Exposure bug.

https://www.reddit.com/r/razer/comments/a2tls8/razer_kiyo_settings_not_saving/

26
Razer.Speedcr0ss
3 years ago
S
StrikerTheHedgefox
posted in Razer Support

Regretting my Kiyo purchase due to Exposure bug.

https://www.reddit.com/r/razer/comments/bhp5xx/issues_with_razer_kiyo_settings_exposurefps/

26
Razer.Speedcr0ss
3 years ago
S
StrikerTheHedgefox
posted in Razer Support

Regretting my Kiyo purchase due to Exposure bug.

26
Razer.Speedcr0ss
3 years ago
S
StrikerTheHedgefox
posted in Razer Support

Regretting my Kiyo purchase due to Exposure bug.

https://www.reddit.com/r/razer/comments/ar6gcq/razer_kiyo_settings_not_working_making_streaming/

26
Razer.Speedcr0ss
3 years ago
A
aeroDarkJungleGreen160
posted in Broadcaster

Kiyo blurry problem: address it.

aeroDarkJungleGreen160I’ve seen a few threads that say that the fix for a blurry $150 webcam is to A) unplug it and re-plug it each time, or B) change the drivers. neither is a solution I think we should accept. I use mine in a docking station with four different laptops, one of which is a work laptop whose drivers I can’t change. This is marketed as a top end webcam, and I have to fiddle with it more than any other cam in my inventory. razer, fix your crap. They also need to fix the bloody gain/exposure resetting bug.

2
S
3 years ago
M
mikbolo
posted in Broadcaster

razer Kiyo drivers bugged and change resolution

The Kiyo is just absolutely busted, and Razer just seems to refuse to fix it. I'd get a refund if I were you.

2
S
3 years ago
dekades
dekadesCommunity Cowboy
posted in Broadcaster

KIYO PRO | Advanced Imaging. Absolute Fidelity.

Already selling another camera without fixing the glaring software/driver (potentially firmware, too) issues with the first... you have to be kidding me.

42
female.jp
2 years ago
S
StrikerTheHedgefox
posted in Razer Support

Regretting my Kiyo purchase due to Exposure bug.

Never been more disappointed with a device, nor with a support service. Been on a long chain of conversation with support, and despite the very obvious issues that many, many people are having, with clear evidence all over social media, and despite the issue happening with literally every PC I've tried it on- no matter driver, software, or hardware configuration, support has had this "lol not us it's you/your software" attitude the whole time. I'm losing hope this will ever get fixed. Depressing, because it took a very long time to save for one of these cameras.

26
Razer.Speedcr0ss
3 years ago

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