Headphone adapter no longer working | Razer Insider
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Headphone adapter no longer working

J
Hi so I have had the razer phone two for about two months lost the original adapter for the headphones so I bought two new ones off amazon they worked perfectly then all of a sudden it's as if my phone isnt detecting it's inserted I have used both neither work tried different headphones still nothing. The charger works for it with no issue just the headphone adapter I've also tried it on another phone and they work anyone know the issue
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    3 Replies

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • August 7, 2019
    Do you have a phone case on your Razer phone? Try to plug the dongle in with a bit of force. You should feel a click of sorts. If the problem persists, feel free to send me a PM.
    S
    can i do uninstall some port drivers?
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • August 9, 2019
    Syujamhndr
    can i do uninstall some port drivers?
    Not sure what you mean. Send me a screenshot of what you're trying to uninstall via PM before you pull the trigger just to be on the safe side.
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