Replies posted by Mattyrdom | Razer Insider

Replies posted by Mattyrdom

2 Replies

Clorix
ClorixInsider Mini
asked in Razer Support

Windows App Volume Control Not Working After Synapse Update

GioAccording to our senior technical support, the issue is temporary due to an ongoing Razer software upgrade. However, we would still like to request your Razer Synapse logs and MSinfo to escalate your case to senior technical support for further assistance.GioGather Synapse Logs.Please follow the instructions here:https://mysupport.razer.com/app/answers/detail/a_id/1462/~/how-to-gather-razer-synapse-logs-from-a-pcGioGather MS Info.Please follow the instructions here: https://mysupport.razer.com/app/answers/detail/a_id/5535/~/how-to-get-msinfo-logsGioYou can upload it to Google Drive or Dropbox and share the link with us.Important: Ensure the link is shareable/public and the file size does not exceed 20MB. For files larger than 25MB, refer to our guide on at: https://mysupport.razer.com/app/answers/detail/a_id/4011MeSo are you telling me that Razer has acknowledged its an issue and I can expect a solution in a near future update?GioAbsolutely! At least we have official confirmation I

61
Ene89
1 day ago
Clorix
ClorixInsider Mini
asked in Razer Support

Windows App Volume Control Not Working After Synapse Update

same issue

61
Ene89
1 day ago

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