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13 days ago

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HuenaShiInsider Mini

asked in Audio

7.1 surround sound

Good evening. I bought a razer kraken kitty ed. v2 pro, which cannot provide 7.1 surround sound. I see this text when requesting an activation key: "Your Razer device is not eligible to receive the 7.1 Surround Sound activation code. Please refer to the section "7.1 Surround Sound System for Gaming headset" for information on suitable products." What should I do?

23 hours ago

carDarkRedfast805Insider Mini

asked in General Discussion

Need Help in Assignment?

Need help with your assignment? Look no further, because the best assignment assistance is here to ensure you succeed! Tackling challenging topics, meeting tight deadlines, and striving for high grades can be overwhelming. That’s where the best assignment help comes in, offering expert guidance, thorough research, and precise writing tailored to your needs. Whether you're struggling with complex concepts, structuring your paper, or just need a polished final draft, the best assignment services provide the support you need to excel. Don’t let stress hold you back—opt for the best assignment help and achieve the results you deserve!

1 day ago

RosaluchsInsider Mini

asked in Razer Support

Shrink the windows partition

I would like to reduce the size of the Windows partition. But although the Blade 17 C: partition has around 733 GB free, it cannot be reduced in size. According to disk management, the memory available for downsizing on C. is 0 MB. Does anyone know a solution?

1 day ago

stubshilInsider Mini

asked in General Discussion

Stealth 13” Touch screen upgrade

I have a razer blade stealth 13 with the 120hz display and wondering if I could swap it for a touch screen, I don’t really care if it’s lower refresh rate. Also the screen I have is very dim and I heard the touch screen and oled ones are brighter. Thanks!

1 day ago

Napalmo0Insider Mini

asked in Razer Support

MetroTurtleInsider Mini

asked in Razer Support

Razer Nari Ultimate Headset Aux

Is there any way to buy just an AUX cord for Razer Nari Ultimate that can be original and not a fake? My gf just broke my after 2 years :(

1 day ago

MetroTurtleInsider Mini

asked in Razer Support

Is there any way to get a new Razer Nari Ultimate Dongle

Is there any way to get a new Razer Nari Ultimate Dongle to work with the same pair of headphones I have? And if so where can I buy one because so far they are sold for over 30 euros….

1 day ago

LemadkingInsider Mini

asked in Razer Support

Razer 7.1 sound code issue

Hello, I recently bought Razar Kraken x. However When I opened the product, I found out that the code was redeemed already. Can you do anything from your end? Reset the code or must I return to the vendor? The thing is it is far away. I wish if you could help.

1 day ago

IOLITEsmartLightGray339Insider Mini

asked in Razer Support

Kaira Pro beeping

My Kaira Pro is slowing and randomly beeping. It is fully charged. In the past I have been able to connect to my laptop and my xbox series s. Now, the beeping is so annoying I cannot use the headset. I have searched for suggestions but most threads end up dead without any answers. Would really appreciate any help or direction. Thank you.

1 day ago

Cereal420x3Insider Mini

asked in Razer Support

Razer Nari Ultimate Dongle not working

Hey my dongle for my Razer Nari Ultimate stopped working properly and I don’t know what to do for a replacement dongle. Can I just grab a random 2.4Ghz receiver and that will work with the pairing tool or what? The USB itself is being detected when I plug it in for a few seconds and then it stops, not long enough for the recovery tool to work. The charging cable with a 3.5mm jack works but I want the wireless capabilities back.Pls Help

1 day ago

reetererInsider Mini

asked in Razer Support

motion blur wont turn off

I have a raptor 27 and am unable to turn off motion blur I go into the menu to turn it off and less than a minute later it turns back on this has made my user experience terrible for the past couple months and wish to fix it ever since I started having this problem it has only got worse. In the beginning it would be a couple of hours before it turned on now as I've mentioned it's less than a minute if anyone know what's wrong please let me know

1 day ago

IamHAL9001Insider Mini

asked in Razer Support

Razer Raptor 27 - On screen menu closing out and not saving options

Hi, I am having an issue with my on-screen display menu. When I try to turn off motion blur reduction, the menu keeps exiting before I can get to the option. When i do manage to get to it in time & turn it off, it works for about 5 seconds, and then will reverts back to “on” - making my PC experience very dull. Any ideas about how to resolve this? Also, why is MBR not configurable in synapse? This would solve my issue easily.

1 day ago

techEggplantresources613Insider Mini

asked in Razer Support

Viper V3 Pro random movements?

I picked up the V3 Pro last week, I'm on the latest firmware but I'm experiencing weird micro movements in games like Valorant. There will be clear moments where my crosshair flicks down half a inch without any input. It seems to be only downwards but in a perfectly straight line. Does this seem like a sensor issue, defective?

1 day ago

TavsPatevsInsider Mini

asked in Razer Support

Razer Naga Pro doesn't work

Like the title says, Razer Naga Pro doesn't work, I think I have tried everything. Bluetooth, wireless dongle doesn't work, not even wired works. The sensors works, it reacts to movements but the mouse doesn't. Windows showed that the mouse malfunctioned when I tried to see if it works wired. The mouse has the latest drivers installed. @Razer any help?

1 day ago

CepreuADMINInsider Mini

asked in Audio

код активации 7.1

HN2314D13000710 Razer Blackshark V2 Pro Пришлите код к объёмному звуку 7.1 send the code for 7.1 surround sound

1 day ago

MorningBlueurbanfun313Insider Mini

asked in Razer Support

Kraken Pro Missing Serial Number

I have a Kraken Pro since oct/2018 and never used the Synapse or Cortex, but now i want to use it for gaming and while trying to register the product i found a problem. The S/N (serial number) is visible on the left earcup, BUT the product number is not, soo i was wondering if there is a way of finding that number or maybe the support team could help me getting it? I can even send an image of what the numbers look like, but it's not very visible

1 day ago

sidesmartSonicSilver664Insider Mini

asked in Razer Support

gif card not working

I bought a gift card and it keeps saying invalid code

1 day ago

Drftman17Insider Mini

asked in Razer Support

RAZER BLADE 15 Advanced (Early 2021) x0368 Charging Issues! (Re-Post)

Same issue here with an Early 2021 Blade 15 Advanced QHD x0368. I contacted Support and they ask all this battery log information and laptop data but never suggest a proper fix. I also think they are clearly avoiding admitting to this issue. They should consider putting a team together and fixing these issues. Future buyers beware! All of the other cases noted above and in other threads have yet to be formally addressed by someone with authority at RAZER. @Razer Admin When will we receive a helpful response from the Razer organization? Many thousands spent by consumers here for bricked laptops. Thought we would find help from the manufacturer in this thread?.. Also the 100W USBC Charger is not a real fix when this laptop demands the 230w to function at its full potential. If I wanted a basic laptop I would have spent less on something else. We need real results from your research team and we have needed it for years now… Where’s the response? Where’s the fix? THIS IS STILL NOT SOLV

1 day ago

mann1337Insider Mini

asked in Razer Support

Razer Viper v3 pro Polling Rate Testing Help

I am still somewhat confused about the polling rate testing. It’s not that I have complaint but I think I am lacking information and want to make sure everything’s alright. First thing I am curious about is in the 2nd picture. Why is there two copies of the mouse shown? Moreover, the first copy of the mouse doesn’t provide any result. I had to manually switch to the 2nd copy which ends with 00.Second thing I wanna know is how exactly the polling rate being measured. It seems very variable and dependent on the size of my circles and the speed with which I make 1 circle. In general, if I am moving my mouse slowly and making smaller circles, the graph shows a lower polling rate. However, if i am moving fast enough with very large circles, I do reach 8000. This result does seem reasonable to me but I just want to confirm if there’s anything wrong or not.I am using Windows 10 on a MSI Stealth GS 66 10UG laptop (300Hz).Thanks a lot!

1 day ago

JessCGMorganInsider Mini

asked in Mice and Surfaces

Razer viper mini not working

My viper mini has been working fine for about 6 months but 1 week ago it suddenly stopped working, it doesn't move the pointer but all the buttons work fine, I tried it on another pc and the sensor didn't work either, someone please help me

1 day ago

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