why is my razer gold code damaged? | Razer Insider
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why is my razer gold code damaged?

  • 21 November 2023
  • 1 reply
  • 85 views

I’ve both gold pins worth $230 now and they have been sending an error message, instead of the actual codes and continue deducting my card. 
 

razer, all you had to do was fix your goddamn backend and all these won’t be necessary.

I’ve tried contacting your support but you guys never respond. I need the funds please help

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Best answer by Razer.Zionzedd 27 November 2023, 00:32

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Userlevel 7

Hi @Smokefrontguide545,

 

Thanks for posting your inquiry about Razer Gold in the support forum. For Razer Gold related concerns, it’s best that you submit a support ticket here:https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number through PM and I will coordinate with the relevant team for an update.

 

NOTE: DO NOT SEND EMAIL TO RazerGoldGC[AT]outlook.com this is not with Razer or Razer Gold Team.

 

*Thread locked to curb conversation to PM.