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Hello everybody, can somebody help me retrieve my THX Spatial code for my Razer Kraken Ultimate, because I lost it recently and couldn’t find the card anywhere.I heard there is a way to retrieve it via serial number or part number.Thank you.
My mouse grip tape has worn out, and now I can’t find where to buy a new one. Any ideas where I could get it?
Hello forum, I really need your help. In general my razor blade 17 2022 is always running quite hot. 90° and more measured in core temp. However, everything worked quite fine so far except of some GPU crashes when playing hardware hungry games. The new problem happening now is, when I start a game and the first seconds it runs smooth but then the fps drops slowly, and then there is a clicking sound close to the battery charger plug and the game fps gets lower and lower until the game crashes and freezes. Sometimes nothing happens and i have to restart and sometimes it jumps into bluescreen wirh the Clock watchdog timeout error. I am looking forward for anyone who can help me here.BestEtienne
Hello,I purchased the Razer Kraken Multi-Platform Black headset on April 17, 2025.After registering the included code, I activated the 7.1 Surround Sound feature. However, I was unaware that the code only works for one software. I was hoping to use the activation for THX Spatial Audio instead.As this is my first experience with Razer headphones, I didn’t realize that the activation is limited to one option.Could you please assist me with activating THX Spatial Audio instead? I’d really appreciate your help.Thank you!
Hello,I tried charging my v3 pro but it only stays at 0%. I have already updated the firmware.Is there any other fix?
I bought headphones. The check was attached. Registered on the site. The code does not come (((what to do?
I have a razer wolverine v2 for backroundI cannot edit my profiles to change mapped buttons it leads to a blank screen and i cannot change my profile to a different one. No matter what i do it wont work
I can not get my Razer Raptor 27 to appear in Razer Synapse 4/Chroma. It works perfectly fine with Razer Synapse 3 but I haven’t found any solution to getting it working in 4.Has anyone found a solution? I know it’s been reported but my to my knowledge Razer hasn’t addressed it.I’ve tried uninstalling all files, deleting all settings in Synapse 4 but nothing brings it up. The Razer Raptor USB-C cable is connected to my PC as that was made it work with Synapse 3. I believe the issue is directly tied to Synapse 4 software.
Pretty much the title. I recently got a new one since the last one I had was having that issue. I thought since it was older it was just the headset dying but now that I have a new one it's still occurring. Same exact issue. Turning the volume nob on my headset all the way to the max fixes this issue but it makes everything unbearably loud, I have to turn applications down to 5 just to hear normally and I don't want to have my ears blasted every time I launch a new game or talk to a new person.I know the solution "Adjust the levels so the right side is lower". I don't like doing this because clips I take will make them always sound louder in the left ear then.I really don't know what to do. I reinstalled drivers, reinstalled synapse, tried without synapse. I feel like i've tried everything and nothing works. Would appreciate any help on this issue, thanks!
just open the side up with the usb connection.. and volume control. disconnect the cable that goes from pcb board of volume control to the rest.. then turn up and down volume.. and make sure its all thew ay down when u plug the board back in. and then test.. should fix most as long as all your solder points are still in tact.. thought mine were screwed up but did this and they work again and it was so easy everyone could do it . a few screws and disconnect cable only do not need to take pcb boards out or move anything.
I bought a viper v2 pro about a year and a half ago. Within 4 months, the mouse wheel started rolling the opposite direct that was input sporadically. It progressively got worse to the point of being unusable.I RMAd it after it was about 6 months old. Been using this new one for the last year. 3 months ago, I ordered new grips and skates for it. Not cheap. And within a few weeks, this one also started rebounding on mouse wheel scrolls. And its now currently getting to the point of being unusable (it scrolls in the wrong direction more than the right).What the hell is the flaw in this mouse? Im not hard on it. I take care of my shit. I would never have dropped money on the 8k dongle if I knew this was a common manufacturing issue with the mouse.
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