Razer Support

Right side of my Kraken v4 Pro isn't working correctly. I've done many different updates (software and drivers). repaired any corrupted files on my OS. Also did a clean re-install of synapse. I've tested the audio with synapse on and off (not running in background) and still does not worked. The headset is less than a yr old, about 8 months old. I'm not sure if there is something i can do to try an fix it. 

Hello Razenn Support and users. I am looking for a Ear Pad Replacements, and most specifically the Pad Arc under the ears, above our head? Is peeling off… Any help appreciated. 

Hello,Unfortunately, I broke the right analog stick. How can I replace it?Thank you very much.SERIAL NUMBER 762441C13401101PRODUCT NUMBERRZ06-05200100-R3M1Max

Model no. RZ01-0233 I purchased a Basilisk (V1) sometime around late 2019 and used it (loved it) up until about 4 months ago when the right click started having trouble registering clicks. Sometimes it would double click and sometimes it wouldn't click. I tried replacing it but I just can't get used to another mouse and want to attempt to revive my old Basilisk. I'm a little attached to the mouse and I really don't see myself (happily) using a different one in the future. I can't find any Basilisk V1's to buy online and I can't find what switches I should buy to repair it with (assuming the issue is bad switches). In addition, some may suggest resetting firmware using the firmware posted on Razer's website as a solution to problems such as this; razer does not have the firmware reinstall for the Basilisk V1 posted on their website so I have no way of doing this. I may try reinstalling drivers and taking it apart for deep cleaning. These are iffy solutions that may not

"We are experiencing technical difficulties in completing your payment request. Please try again later or select a different payment method".  Ive been seeing this message since the morning.  At first it was my fault because I had my Card off so i turned it on but afterwards it wouldn't work at all.  Its the only card i have.

How to buy new wolwerine v2 dongle PS I live in turkey i lost it dongle

viper v4 pro came out month ago its best mouse in the market so my question is when im gonna be able to buy this mouse in turkey when this mouse will come to turkey

Dear support,After 2 years of very pleasant usage of the Blackshark Pro V2 wireless headset I checked for a firmware update due to the device not synching on a new laptop. After trying the firmware update to the latest version (1.00.13), the tool stalled at the pairing step and since then connectivity seems messed up in the communication between the USB transmitter and the headset itself.After trying it on different computer I was finally able to re-pair the devices together with the firmware upgrade tool, but it has just happened again that sound is lost completely and trying to re-pair headset and transmitter using the pairing tool always seems to fail.I already tried removing all traces of the razer drivers by using the driver removal tool. Reinserting the USB transmitter correctly defaults to the Windows audio drivers in the Device Manager and the Audio UI in windows shows that sound is being sent to the device but it simply does not arrive in the headphones

hi, there was an update for the 7.1 surround sound and now my audio completly doesnt work it was working earlier today, i use razor kraken x lite

I’ve had the Naga X for about 2 years exactly now and it’s always worked fine, but at of about 4-5 days ago I’ve encountered an issue where the 5 side button will sometimes not work when I click it. It’s not consistent as it will work most of the time but there have been many times over the past few days where the button just does not respond at all. It’s very noticeable as it’s a button I use often as it rest right by my thumb. As far as I can tell every other button seems to be responding fine though admittedly there are a few side buttons I don’t ever use. Any help would be much appreciated.

Hi, I recently bought a Razer Viper Orochi V2 and I’m having some issues with it.Sometimes while I’m using it, the cursor starts behaving weirdly, like the connection is unstable. It moves in the wrong direction or keeps sliding even when I move the mouse differently.Also, every now and then it just disconnects from my computer, and I have to turn it off and on again to get it working.Has anyone else experienced this or knows how to fix it?

I'm using a Razer Black Widow V4 Pro. I bought it brand new a few weeks ago. All the keys are genuinely problematic. The letter 'O' is often typed twice, and sometimes not at all. Activating the Shift key requires almost a punch. Keys like F1, 234, etc., don't work at all. I've tried everything to fix it, but nothing works. Everyone on forums is complaining about the same problem. When I try to contact Razer live support, the link doesn't work.

whenever i try to perform GPU switching from Razor synapse ,i happen to encounter the login pin error which can be solved for resetting the pin in settings .I tried to uninstall the recent windows updates as well ,i did factory reset as well but there is no solution. I have no idea what to do struggling with this problem for almost a week now . Anyone give me a solution for this ...is it because of synapse or windows or any other issue and how do i solve it 

On my basilisk x hyperspeed, when the mouse goes to sleep the macro stops. Is there any way to keep the macro going?

My Macro stops working once my wireless power saving gets enabled so I cannot afk in games. So is there anyway I can remove the Wireless Power Saving??

I have 3 monitors each with a different wallpaper.  On one of the monitors the wall paper only occupies the bottom part of the screen  

Hello,I have been experiencing a recurring issue with my Mouse Dock Pro. Every time I start or restart my computer, the dock is not recognized and appears disconnected. The only way to make it work is to physically unplug the USB cable from the computer and reconnect it. Once reconnected, the dock is detected under USB devices and works normally.My setup: Windows 11 Home Razer Basilisk V3 Pro 35K Razer Synapse 4 All drivers and firmware updated to the latest versions This behavior occurs consistently on every boot and is quite frustrating, as it requires me to manually reconnect the device each time.Could you please assist me in resolving this issue?Thank you in advance for your support.P.S.: I have attached a screenshot from Device Manager showing the situation after startup. Reconnecting the dock temporarily fixes the problem. Please note that I have also format

Using the 5090 as the DGPU only, sometimes my peak nits works correctly at 1100 peak nits and sometimes it only will do 456 peak nits.  Turning HDR on or off doesnt fix it, adjusting perfomance profiles doesnt fix it.  Someones a reboot will fix it.Very Frustrated.