Insiders!

If your Razer Gold scratch card PIN is deleted or lost, you can try the following steps to recover or resolve the issue:

1. Check for a Backup Copy

• If you saved the PIN digitally (e.g., took a photo or noted it down), check your backup files.
• If the purchase was made online, check your email or purchase history for a digital receipt.

2. Contact Razer Gold Support

If you cannot retrieve the PIN, reach out to Razer Gold customer support:

• Visit: Razer Gold support page
• Submit a Ticket: Provide details such as:
  • Proof of purchase (receipt, invoice, transaction ID)
  • Scratch card serial number (if visible)
  • Date and place of purchase

3. Contact the Retailer

If the card was bought from a store, check with the retailer. They might have records of the transaction and assist in resolving the issue.

4. Avoid Unauthorized Recovery Services

Be cautious of third-party services claiming to recover lost PINs. Only rely on Razer’s official support.