Insiders!
If your Razer Gold scratch card PIN is deleted or lost, you can try the following steps to recover or resolve the issue:
1. Check for a Backup Copy
- If you saved the PIN digitally (e.g., took a photo or noted it down), check your backup files.
- If the purchase was made online, check your email or purchase history for a digital receipt.
2. Contact Razer Gold Support
If you cannot retrieve the PIN, reach out to Razer Gold customer support:
- Visit: Razer Gold support page
- Submit a Ticket: Provide details such as:
- Proof of purchase (receipt, invoice, transaction ID)
- Scratch card serial number (if visible)
- Date and place of purchase
3. Contact the Retailer
If the card was bought from a store, check with the retailer. They might have records of the transaction and assist in resolving the issue.
4. Avoid Unauthorized Recovery Services
Be cautious of third-party services claiming to recover lost PINs. Only rely on Razer’s official support.