Razer Support

So I have the Razer huntsman mini v3 pro and at first the keyboard did type but the rgb wasnt on for some reason so I tried to find a solution and ended up factory reseting it but now the rgb is on but it does not type, I have uninstalled the hardware and reset my pc but nothing changed, please help thanks.

when i try to login. my password is incorrect so i tried logging in through twitch to see if i had done that originally but sadly notI know for a fact that i am using the correct email as my username comes up and if i try to create a new account with said email, it says its already in use - however, when i try to reset password, i do not recieve any emails at all from razer and i have checked it on 4 browsers and devices, all my apm, junk, other and regular emails but nothing….PLEASE HELP!!

Hi I just bought a kraken v4 x and I was wanting to return it but when I try to it says that my order number isn’t correct.

I bought a Razer Black Shark V3 (RZ04-054101...), but there was no 7.1 or THX activation code in the box. When I try to get one through https://mysupport.razer.com/app/self-help/surround-sound/index, I get the message "Your Razer device is not eligible to receive a 7.1 Surround Sound activation code. Please refer to 7.1 Surround Sound System For Gaming Headset for eligible products."What should I do? Please help!Sincerely,A lost Razer user.

Just bought new Razer Mouse Deathadder Essential. When I try register it said ALREADY registered. Today I open the box with mouse  s/n:632236H19403689

Dear Razer Insiders,My Razer Nari Ultimate headset has the following issue: the left side of the headset often produces no sound. If I carefully adjust the volume knob up and down, the sound eventually comes back on the left side, but only after a lot of crackling. I have to move the knob very gently back and forth (increasing and decreasing the volume) to restore sound on the left side when it drops out.What’s the best way to fix this?

Bugün Razer'ın emote mikrofonum geldi. Sesi sorunsuz bir şekilde yüklenmiyor ve bilgisayar tanımlanmıyor ancak ledleri hiçbir şekilde çalışmıyor.Synaps 4 ve 3ü ikisinde denemedi. Razerın krom özellikleri indirilmiş olmasına rağmen olmuyor. Lütfen yardımcı olun.Güncelleme: Razer chorme uyhulamalarını yükledim tekrardan şu uyarı geldi-Yayıncı eşlik uygulaması şu anda RazerSynapse tarafından devre dışı bırakıldı. Lütfen bu uygulamayı Chrome Connect modülünden etkinleştirin.Chrome connect modülünde cihazım görünmüyor ve aktif olarak hala getiremiyorum. 

Hello. I recently found out that my headset supports the Razer Surround Sound 7.1. I found the serial number on the my Razer Man’O’War headphones. Is there a way to get the code for the Razer Surrond Sound code? I use headphones with the Razer Synapse 2.0 software, which supports surround sound and calibration. I would like to receive the code, can you guys tell me please where I can send the serial code and exchange to Surround Sound code?

Dear Razer Technical Support Team,I am contacting you regarding a serious connectivity issue with my Razer Nari Ultimate headset. The headset cannot be used wirelessly anymore after severals year of services. It lost connection some times in the past but now it like every 10 sec. I tried to reinstall synapse, reboot, Nari Dongle Recovery Tool, the pairing tool, but nothing. My headset is not under warranty anymore, i buy it on amazon in 2022. Can you help me to acquire a replacement dongle? Thank you for your assistance. I look forward to your guidance on this issue.Erwan.Serial number: RZ04-02670100-R3M1

This is my second Tartarus as my last one had a multiple key failure. I have had this one for a while and the palm rest has completely worn off. I also want to mention that the second one I received as a replacement for the initial one came with two from pegs of the palm rest on the bottom cracked, so I fear trying to adjust the palm rest will break it. Does razer offer replacement parts for stuff like this??

The pad on my palm rest has started pealing. I have looked for a replacement part but I have not found one yet. The palm rest and it's glued on pad is a descreet peice that is easily replacable by the consumer. Is ther no way to get one withoput purchasing a whole new controller?

I purchased two electronic Razer gift cards for my daughter.  I received the email with the digital card number  and the serial numbers.   when my daughter goes to her razer account it states put in the digital card number but it doesn’t work because it is too long or something.  What number does she input?  It strictly says the digital card numbers to be used?  We are doing this long distance so it would a hard to figure out.  Any help please?

I signed up to use the 10 dollars off my purchase to get the Razer BlackWidow V4Pro white and just go pick it up at the Razer store near me in Austin Tx.but when it gets to the shipping between delivery and pick up at store the only option I get is Sacramento California nowhere near me. and I checked it multiple times on multiple devices .

Hi all,I have a brand new Razer Blade 16 purchased yesterday, July 4th 2023. When using the blade on YouTube or similar video playing services, there is a buzzing noise, or crackling noise every few seconds, through speakers AND headphones, which lessens the possibility of it being a hardware issue (I hope). It feels like its lag or internet stuttering but its not. (I tested by playing the video back and it would still sometimes have the audio stutter in places where the video was already preloaded.)The problem DOES NOT proceed when playing a video game or local audio as such.I have only had this for 2 days, I only started watching videos on it today and that’s when I noticed the problem I have attempted the following:Updating driversUsing default windows driversUpdating windowsChanging browsersRazer Firmware update (

Fan is going bad.Is there a place to order a replacement fan?

these is no offer i can do there used to alot of avaible offers

The dongle is at the motherboard’s and I don’t have bluetooth. Anyway to install the firmware? 

The screenshot function on my Razer Blade 14 laptop is broken. How do I fix it?I like to take screenshots on my Razer Blade 14 laptop.However when I press ‘FN’ + ‘F12 Printscreen’, the screenshot function, doesn’t work.On my Razer Blade 14 I am using ‘Snipping Tool’ for screenshots. I have uninstalled and re-installed the programme, however it isn’t working.Please could you explain how I could fix my Razer Blade 14 screenshot function, so I am able to take screenshots easily.When I try to take screenshots, with ‘FN’ + ‘F12 Printscreen’, the screenshot function doesn’t respond. The screenshot function is unresponsive.I have been trying to take full-screen screenshots.How do I fix this, so it runs excellently? Thank You