Mice and Surfaces

I had sensor problems, then I did an update, and since then my mouse only works on the table, even though I recalibrated it and reset it. I have version 1.14.0.0.

My Razer Viper V3 pro isn’t charging. I just purchased it 2 days ago. Razer is firmware is up to date. I’m using the wire. It’s been charging for over an hour now and it hasn’t moved from 0%.

Hey I just found my old Razer Mamba mouse. I loved it back in the day and I’m wanting to use it again but I don’t have the cord. It’s next to impossible to find one online so I was hoping someone can point me in the right direction on using this mouse again 

About 10 months ago, I purchased a razer viper v2 pro and a month later I started noticing problems with scrolling the mouse wheel. Before that, I had a razer cobra and I changed it because of the same problem in the hope that this would not happen again, but it did not happen. is it possible to fix it yourself, or is it better to contact repair specialists?P.S. As I understand it, the problem is that my mouse's encoder is dirty, and various cleaning methods have not helped (such as blowing compressed air or quickly scrolling the wheel).

The scroll wheel on this mouse is extremely loud and distracting. I know this isn’t normal because I own two of the same model, and the other has a relatively silent scroll wheel. I’ve already tried cleaning it with compressed air, but that didn’t help.Has anyone run into this before or have tips on how to fix it?

I have a Razer Viper 2 Pro.It was a gift from a friend and is still in good condition, no scratches, and still sealed.But why won't it connect to the receiver/dongle?I tried connecting it directly to the mouse with the cable, and it worked fine, but the dongle didn't respond.Is there a way to fix this?

I need options

I’M LOOKING FOR THE NAGA V2 HYPERSPEED SOFTWARE THAT ACTUALLY WORKS. I DOWNLOADED AND INSTALLED SOME SOFTWARE BUT IT DOESN’T EVEN WORK. THE SOFTWARE WON’T EVEN RECOGNIZE MY MOUSE. I NEED IT TO PROGRAM ALL THE BUTTONS. I’M USING A MAC BOOK PRO. RAZER REALLY NEEDS TO MAKE SUPPORT FOR APPLE MAC.

Greetings, there is a problem. I use the Razer DeathAdder v3 HyperSpeed mouse and have installed Razer Synapse to it. I adjusted the mouse to my game, reassigned the side buttons to the numbers on the keyboard so that it would be convenient to jump through the cells in the inventory. Today I log into the game and nothing works. I tried reinstalling the application, updating the drivers, restarting the computer, restarting the application itself and running it as an administrator. Nothing helps. But as soon as I connected the mouse directly to the PC via a wire, everything immediately worked. All the reassigned buttons are working. And when connected via a dongle, it works like a regular mouse. At the same time, I can switch sensitivity levels, but not to reassign any key. Help please

I stepped away from my PC for a few minutes to use the bathroom, and when I came back, I noticed that the wireless dongle had completely stopped working.The mouse still works normally when connected directly to the PC via cable, but when I try to use it wirelessly, the dongle shows no signs of life at all — no LEDs turn on and it is not recognized by the system. When the mouse is switched on in wireless mode, it simply does not connect to the dongle.Here’s what I’ve already tried: Disconnecting and reconnecting the dongle to different USB ports Testing the dongle on another PC (same issue occurs) Restarting the system multiple times Reinstalling USB and mouse drivers Uninstalling and reinstalling the mouse software Using the mouse pairing utility (the mouse works only when connected by cable) The mouse itself appear

Hello,I have a razer viper mini on which the cursor pointer was not working, except this all buttons & scroll is working.I opened it up & checked the IR LED, there was no power & light on it(checked on it via camera), figured it’s broken & replaced it with one of the IR LED’s I had.Post this also, there is no power to the LED & does not turn on at all. Powering it externally while connected to the board, LED turns on but cursor does not work at all.My next go to is that probably the track is broken on the board, but nothing visibly is broken!!Last option is to check is any other component is broken or shorted out, due to which there is power cut off to the LED.Any suggestions as to how I can proceed with this situation at hand ?!Appreciate any response in advance!Thank you!

I’m currently using an Orochi v2 and someone is offering to give me their Viper V3 Pro. I can tell through the compare tool that the Viper V3 Pro has a higher DPI. Does anyone have any experience with switching to the Viper mice and is it much better than mid-priced Razer mice or is it about the same?

I’ve been using Deathadders for a long time, I can’t really see myself switching to another mouse. I love the shape and the Razer software is nice. Sadly though, the v3 has dropped the 2 extra buttons near the mouse wheel, and I’m not sure why. I’ve come to love having these buttons, i remap them to something for every game i play and I don’t think I could go without them now. With the V3 dropping these buttons, it removes it from my possible choices for mice, and on top of that the V2 isn’t sold by Razer any more. Are there any plans to restock v2? or will v4 re-add those buttons? I really don’t know what I’m going to do now, I’m debating just stocking up on a bunch of V2’s from other vendors to hopefully last me until a future version of the deathadder that adds the buttons back.

Hello, I have recently run into an issue with my Razer Deathadder V2 Pro. There are a couple of problems with the device:The device is not recognized under device manager while using a wired connection with the original cable. The device is not recognized under razer synapse 3 or razer synapse 4 while using a wired connection with the original cable. The device does not function with the 2.4 dongle.Originally, the 2.4 dongle for my device did work. Once I updated the firmware for the dongle, the device stopped working as well. Here is a list of what does work:The device lights up with a wired connection with the original cable to multiple usb ports The device lights up with the 2.4 dongle option on (with or without the dongle plugged in) The device works properly and connects with bluetoothI have taken many steps to test the device as outlined in the support articles which I will link

I’ve had this mouse for maybe 6 months. It worked flawlessly for those 6 months, but now, I cant use the 2.4 ghz mode on my mouse. The mouse will stay blue and then after a few seconds the blue light shuts off. The mouse still works wired and in blue tooth mode. The mouse isn’t recognized in synapse either unless wired or in blue tooth mode. I really enjoy using this mouse and would like to hear about some options I have.

I’ve looked on the product page but they don’t list the DPI button as reprogrammable. Thanks.

would be very helpfull if the sentitivity clutch was added to the macro inputs.I’m playing a lots of fps games and I would like to do the following : when ‘hold breath’ in ADS also apply ‘sensitivity cluch’. which is basically ‘sensitibity cluch + a button’.I believe that it should be quite a common request and not too hard to add to synapse as all the ingredients are already in.Well, thans for your attention (and the eventual synapse update ?) cheers

Hello! I’ve had this mouse since 2023 and the battery life has pretty much gone to a couple hours before needing recharging, I’d like to order a replacement so I can swap it out. Is there a process I can go through for this?