Mice and Surfaces

my deathadder v4 pro stopped working after 3 months of using synapse sees the donge but but doeasnt respond to anything and windows doeasnt see anthing when i plug it with cable i tried reinstalling synapse with revo uninstaller and manually uninstalled it in device manager now it completly disappeared tried combinations of cliclking buttons i suspect that sleep mode got stuck and now it sleeps help

I recently purchased a Razer Basilisk V4 Pro and the corresponding Mouse Dock V2 Pro. I get random disconnects when using the mouse dock V2 Pro. I must cycle power on the mouse or unplug the mouse dock and plug it back in for the mouse to begin working again. I assumed I received a defective pair, so I went ahead and sent the Razer V4 Pro and Mouse Dock V2 pro back to Amazon and asked for replacements. I received the replacements today, brand new in the box Basilisk V4 pro and dock v2 pro. I uninstalled Razer synapse 4 and downloaded a razer driver cleanup program. I made sure all of the Razer Mice and docks were unplugged from my computer etc. Rebooted. I then installed Synapse 4, prior to plugging in the new basilisk v4 pro and mouse dock v2 pro. After synapse 4 was installed I restarted my pc just to be safe. At that point I went ahead and plugged in the mouse dock, watched Synapse as it installed the drivers. Once it was done, I went ahead and turned on the basilisk v4 pro and used

On my Razer Naga, I cut small rectangular pieces from the adhesive-backed hook (male) side of Velcro and attach them to selected thumb buttons. These tactile markers provide raised reference points that help me quickly identify and remember assigned game actions by touch, without having to look at the keypad or fumble around the buttons with my thumb. Razer should offer custom clear or smoked-clear tactile markers designed for the Naga's side buttons. The markers would allow the backlit key numbers to show through while providing tactile reference points for faster button identification by feel.

I’ve owned this mouse for a couple of years, but as of recent synapse updates the chroma is not working properly and now THE MOST ANNOYING  part is the mouse is disconnecting when I remove it from the mouse pad by holding it up. When I hold it up the lights on it turn red and it disconnects from my pc causing ALL  my razer peripherals to not work for a split sec.  It’s unusable at this point!!  Please fix this! There is no way I’ve done something because the last time I’ve opened my PC was a week ago and this was not happening back then. I have the latest firmware installed for all of my devices too! (But you guys have not updated this mouse firmware since 2023...). I’ve already tried reinstalling the synapse software and the problem persists! Please help!

My Orochi V2 suddenly stopped working. At first, I thought it is the battery issue, but after replacing it, the mouse still shows no battery indicator LED when powered on. I also tried a firmware update, but when it reached the step of connecting the mouse to BT, the process failed because the pairing indicator on the mouse was not blinking. Is there anything else I can try to fix it, or is it completely dead? Thank you.

Hi! Recently I moved to Brazil and unfortunately the dongle for the mice I got at the USA - Razer Viper V2 Pro - stoped working. I even tried plugging it to my dad’s computer, but it really doesn’t seem to work. Also the mice works perfectly well when it has the wire on, so the problem is definitely the dongle. Since I’m not sure if it’s still on the warranty and I moved to another country, I’m wondering which dongle replacement I should get - and if it would work on it. Here in Brazil I only found 1 link that is selling this dongle, but I don’t know if it’s safe to but from this one, what do you guys think?https://pt.aliexpress.com/item/ [removed by moderator] .html?src=google&src=google&albch=shopping&acnt= [removed by moderator] &isdl=y&slnk=&plac=&mtctp=&albbt=Google_7_shopping&aff_platform=google&aff_short_key=_oFgTQeV&gclsrc=aw.ds&albagn=888888&ds_e_adid=&ds_e_matchtype=&ds_e_device=m&ds_e_network=x&ds_e_product

It’s only been 6 months since I got this mouse but out of nowhere it suddenly stops responding in either of the two modes (2.4GHz and Bluetooth).  To say it isn’t working at all isn’t exactly accurate as the mouse will still allow some button inputs to be registered if I spam click them (like once every 3 seconds of spam clicking) although after a while it simply stops responding and my laptop considers the mouse as no longer connected. An additional note, the cursor seems to slowly be moving to the top left corner of the screen, seems to be something the mouse is causing as I noticed the issue being replicated when I had the mouse connected onto a different laptop. Some quick googling allowed me to find some potential solutions involving firmware updates. I’ve tried the two firmware updates (one for the Bluetooth and the other for the dongle) and both encounter similar issues stopping them from completing being that the updates can’t proceed due to the mouse not getting detected.  As

Hi,i’m needing help to restore my Razer Naga Left-Handed edition that i use in my daily work.After the auto-intallation of Synapse 4 and the profile import from the in-app tool, the mouse suddenly stopped working. Now, every time i connect it to a pc, it appears a window “CRP-DISABLED” with a firmware.bin file in it.I was fully satisfied with the mouse and how it works, til this happened. Since i think you’re a serious company that take cares of your customers, i hope in a soon reply.​@Razer.sushi.boi, sorry to tag you directly, but i read in some other post you are the one helping the most of us left-handed community.Thanks in advance for your support. Nicola

Hello I just wondering how long is it sale for Faker Razer mouse  viper v3 pro sale? Thank you

I’ve been researching Razer mice for the past few days because I’m looking to upgrade my current setup. I want a mouse that performs well for both gaming and everyday productivity, but with so many models available, it’s been difficult to decide which one offers the best overall value.After reading reviews on RTINGS, PC Gamer, and Tom’s Hardware, I’ve narrowed my options down to these two popular choices:Razer Viper V4 Pro Wireless Esports Gaming Mousehttps://www.amazon.com/Razer-Viper-Wireless-Esports-Gaming/dp/B0GMLBSSTD?th=1&linkCode=ll2&tag=german0478-20&linkId=30a8a5a95a8bd1ed7cbe8faa4089abe5&language=en_US&ref_=as_li_ss_tlRazer Viper V3 Pro Wireless Esports Gaming Mousehttps://www.amazon.com/Razer-Viper-Wireless-Esports-Gaming/dp/B0CW25XR5S?th=1&linkCode=ll2&tag=german0478-20&linkId=57c59fc1b3aed6e725a59dbcae8be342&language=en_US&ref_=as_li_ss_tl However, I’m still unsure which one would be the better fit. I’m looking for a mouse that is co

Hi, This is my very first time purchasing and using a Razer product. I was trying to replace my old mouse, (4.46 in x 2.62 in x 1.4 in, 62g). I bought a basilisk as it was the smallest mouse on display at the local computer store, but found it was still too large for my hand. I use a fingertip grip mousing style, and my hands are 3” wide and 6.5” long. I’ve found the only mouse that Razer makes that works for my hands in the Basilisk mobile. I went to the computer store and exchanged the mouse I had bought for the mobile version. Anyways, the big Basilisk mouse supported three side mouse buttons, but the little one only supports two and this really annoying AI prompt thing that I can only remap to one of the other buttons on the mouse. I discovered this while streaming and now my friends won’t stop making fun of me for it. Anyways, how do I disable the AI MASTER button and get Mouse Button 3 back? I would like more than four buttons on my $90 gaming mouse. Thank you, Starless(Also the

How can we check the basilisk v3 pro mouse battery life level without going thru the razer synapse app?Like any physical led to show the battery life lvl and charging status?

Hi, can't figure out how to add delays between actions in Phased Macros.I also couldn't find a way to assign an existing macro to a phase.Am I missing something, or are these features currently not supported?Thanks!

I’ve had the Basilisk V3 Pro mouse for three years and recently got the Firefly V2Pro mat.  Mouse is working great normally but when using with the mat it has tracking issues.  Mouse cursor momentarily doesn’t respond when clicking a link on a site or when clicking a file in Windows, usually requiring a second click.  Mouse is set up wirelessly to the mouse dock pro. 

The big side bottom of the mouse doent work at all in my mac laptop. I can not use it or change setting in game. The Razer Synapse for mac dosent support my device. I am asking to fix this problem in the nxt update ASAP  PLS

Razer Deathadder V3 disconnect and reconnect at Starting. I think i found a solution. Please let me know who is currently solving this problem and what steps you guys have taken for this.