Mice and Surfaces

Hey everyone! Just wanted to share a quick feedback about the Razer Basilisk V3.​Honestly, it's been an amazing mouse so far. My absolute favorite features are:​The button layout: Having so many customizable buttons right at my fingertips makes a huge difference.​The DPI Clutch / On-the-fly DPI shift: Changing the DPI instantly with a single button is a total game-changer, especially during intense clutch moments in games where I need precise aiming.​Razer really nailed it with this design! Good luck to everyone in this month's drawing! 🐍💚

Dear Sir/Madam, I recently purchased a Razer DeathAdder Essential White Edition mouse, and I would like to ask you to verify whether this product is a genuine Razer product. Product / Serial Number: XXXXXXXXXXXXXXXXX This is my second mouse. Unfortunately, my first product was not genuine. I contacted Razer Support previously, and you confirmed that the first product was not authentic, so I returned it. Because I do not want to experience the same problem with my second product, I wanted to contact you immediately and make sure that this mouse is an authentic Razer product. Could you please verify the authenticity of this product using the serial number above? If you need any additional information, photos, or proof of purchase, I would be happy to provide them. Thank you very much for your assistance. Kind regards,Pınar

O RAZER SYNPSE 4 NÃO ESTA RECONHECENDO MEU DEATHADDER ESSENTIAL RZ01-03850 JA TENTEI DE TUDO E NÃO OBTIVE SUCESSO 

Just seeing if any of community managers here could pass this along to visible eyes.I know razer is developing there own magnetic switch tech to compete with all the others and is asking for feedback and beta testers (which I have applied for). There's really only two ways to implement the tech: 1) Copy finalmouse but develop a hot swap switch system that allows the user to put in alternative switches that actuate at different levels and can align with user magnetic settingsOrhave a set screw below for each switch that allows you to adjust the actuation point manually and align it to your TMR actuation.2) Copy Logitech but do it better. I tried a mouse called ipi haze x that uses sound alongside vibration feedback but the quality/choice of the sound was bad and the ms delay was terrible.Just some ideas.

Greetings all. Recently, my Razer Basilisk V3’s scroll wheel has been incredibly “Gunky” To scroll with. I’ve tried cleaning it with 93% isopropyl alcohol, I’ve tried updating the firmware, I’ve installed and reinstalled synapse at least three times now, I’ve also cleaned inside the scroll wheel by using GUM Soft-Picks, and I can confirm that the inside is now clean, there was some hair inside of it, but I managed to get it out. Unfortunately, that has still not solved the problem. I’m on the fence between buying a new mouse entirely, or trying to dismantle the one I currently own to find the problem. If there are any other, non-last resort options, I would love to hear them! I really do like this mouse, and it would be shamed for me to have to pre-maturely shelve it because of this issue with the scroll wheel. Help would be very much appreciate, thank you in advance.

The hyperpolling Wireless Dongle is broken and i have no idea if it can be replaced or fixed somehow... I just need someone to answer please

Hi! Unplugged my mouse from pc for 3 days. After I plugged it back, middle wheel doesn’t work as a button. Tried to find drivers on website, update drivers on windows 11, but nothing helped. Would love to read any useful advice here or any soft that could help me solve the issue. (right now Razer synapse doesn’t see my mouse as Razer device coz seems like it is too old, and razer didn’t expect to work it so long)

So like a month ago ive bought a razer viper 8khz mouse and its been really good but sometimes the left click stopped working and i had to press firmly on it or unplug and replug, tried blowing under there, changing the refresh rate but nothing helped, i returned it and bought it once again somewhere else and it still sometimes stops registering left clicks, what can i even do to fix it? i saw other people talk about this so im not the only one

My Vyper V3 Hyperspeed was working fine—I could scroll up and down without any problems—but out of the blue it stopped working. I installed Razer Synapse to see if that would fix it, but it didn't. As soon as I launched the app, the scroll wheel would work for a few seconds, then stop working again.

I’m using an Apple Mac laptop to play my Favorite game that I’ve been playing for years but  My favorite razer Mouse does not have the software support for Apple Mac so I’m kind of crippled or limited for what I can do and I really just need support for my mouse for my Apple Mac.  gaming on Apple isn’t that bad. I just need support for my mouse on an Apple Mac so I can have all the features. My favorite mouse that i use is a RAZER Naga v2 HyperSpeed. I just really need this to happen.

If you brought back the Left Nagas in 2026, you would make bank.  You would not even have to create a new mouse evither, just re-release the existing model.  Maybe, tweak it to modern firmware/software standards, but just create a new batch.  Hell, I’d buy at least 2 of them.  I own both versions you’ve came out with and was one of many who signed the petition for the 2020 release.  Being only able to use my left hand for my passionate gaming, it made things 100x easierhave programmable side buttons. With Left Handed Gaming Mice niche being as barren as it is today, you would be the only source of the old school product.  The community of left handed gamers would flock to Razer. 

Hi everyone,I'm looking to get a Razer Orochi V2 with the My Melody design. I noticed that I can either buy the official themed mouse directly for around NT$3,090, OR I can buy a standard version of the Orochi V2 plus a separate custom My Melody top shell for about NT$680, and then swap the shell myself.Since the Orochi V2 is designed with a removable magnetic top cover anyway, are there any differences between these two approaches besides the packaging and price? Does buying a separate custom shell affect the official warranty in any way?Thanks in advance for any advice!    

Has anyone here gotten their Hyperflux V2 to charge their Naga V3 Pro?  i recently just purchased both, the mouse connects fine via the Hyperflux V2 but it does not wirelessly charge it.I have tried everything so i contacted Razor Customer Support and the representative said the Naga V3 Pro is not supported by the Hyperflux V2….which is weird because if you go on the Hyperflux V2 product page it claims that the Naga V3 Pro will work with it… I also found a guy reviewing both on youtube with them both clearly working together… is anyone else have trouble with their Hyperflux V2 not charging their Naga V3 Pro? has anyone else got them to work together?   

As the title suggests I want to replace my mouse’s side panel as its reliability has declined, is this a service you can provide?

My razer viper v3 Pro is not charging with plug with its original mouse. If with dongle its working. Now its no battery and cant use it. I really love the mouse. Is there any fix?

i’ve had this problem for a while now and i’ve followed so many fixes to no avail. the problem would sometime disappear (mouse sensor/cursor would stop glitching and work fine) but then it’d reappear again some time later and gets worse than before. i’ve already contacted support, but it’s gonna take a bit till they get back. i’ve already tried much of the fixes suggested by razor’s basic mouse support (that didn’t work):Verified Windows is up to date.Connected the USB dongle directly to a PC's USB port and not a USB hub. Verified there is a clear line of sight from the mouse to the dongle.Updated the firmware on mouse if it is on the list.Tested the mouse on a different surface.Checked if a software is causing the issue by closing all Razer apps and software.Check if the issue persists with a different PC.Btw, i’ve already tried to clean the sensor with a cotton swab, didn’t workAlong with that, i’ve also follow and try many other fixes that i could find on the internet which all didn

Feature Request: A Lightweight 8K Wired DeathAdder with 4 Side Buttons, 4-Way Tilt, and Integrated GripBody:As a long-time Razer fan, I absolute love the current wired DeathAdder. The raw performance of the native 8K Hz HyperPolling is incredible, but I find myself needing just a bit more utility for modern gaming and productivity without jumping to a heavy MMO mouse.I would love to propose a new variant of the wired 8K DeathAdder that includes:Four (4) Side Buttons: Retaining the ergonomic thumb rest layout but splitting or adding two additional, easily reachable side buttons. 4-Way Tilt Scroll Wheel: Adding left and right tilt clicks to the scroll wheel for extra macro assignments. Small Integrated Rubber Grip Base: A subtle, built-in rubber zone specifically where the thumb rests for maximum control during fast swipes. Strict Weight Optimization: Designing these extra 2 buttons and tilt wheel mechanisms in a way that keeps the mouse ultra-lightweight, ensuring it doesn't become heav

What happened with this mouse sensor? On the Viper V3 Pro, I played with the medium LOD setting and everything was perfect. With this mouse, I don't feel comfortable even using the minimum LOD. I have the latest firmware (v1.04.01_r1) installed.