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ive been using the naga trinity mouse for a while now and i love the 7 button ring attachment for the side of it, the buttons are now starting to become faulty and it doesnt appear that the trinity is on sale anymore. Are there any other mice that have this kind of ring of buttons on the side?

Hey, I bought an gift card but its still says pending even though i bought it hours ago.

Hi, Razer Cortex PC Paid to Play Stuck at 2 Upcoming Games While Last Games Weekly Expired and 0 Razer Silver Available to Earn Start from Today. Thx.

Wolverine v3 pro wont be recognize in game as a input. I've tried with dongle and wired. synapse can see controller but games from game pass do not recognize in game. tried multiple games. Weird part is Fortnite has no issue with controller

To whom can help me, I have recently purchased a Deathadder Essential Wired Gaming Mouse, and I have difficulty registering the warranty, because it says invalid serial number. I have tried numerous ways, changing 0 to O (letter), for both product and S/N, but it doesn’t work. Additionally, my mouse is not recognised in Synapse 3. How do i fix the mentioned?

Coool

i have the basilisk ultimate and whenever i have it on and plugged in using the wireless USB it never picks up that the mouse is on Ive tried reinstalling synapse, upgrading to synapse 4, restarting my computer, downloading new drivers to the mouse, factory reset on the mouse and it doesn't work unless plugged in by cable

Hello Razer Team, I hope you're doing well. I recently purchased a brand-new Razer BlackShark V2 X headset and was looking forward to experiencing the 7.1 Surround Sound feature. Unfortunately, when I tried to register the product on the Razer website, I received this message: "This product is already registered. If you did not register it, please contact Razer Support." The headset was purchased sealed and brand new, with all original packaging, accessories, and an untouched activation label on the back of the box. I also verified that the serial number engraved under the ear cushion perfectly matches the serial number on the box, which confirms the product is genuine and unused. I am fully ready to provide proof of purchase, product photos, serial number, and any other required information to assist with resolving this issue. Thank you very much for your support and cooperation. I appreciate your help and look forward to hearing from you. 🙏🏻 Kind regards

Cool123

Doesnt matter if battery is on the verge of going out, half drained or full, always shows 97-98% charge. For reference the batteries i'm using are supposedly 3600mWh capacity from 'Mupoer' on Amazon.

Hi everyone, After updating Razer Synapse to version 4, all the settings for my Leviathan V2 soundbar have stopped working. The equalizer doesn’t respond at all. Switching to THX Spatial Audio is disabled inside Synapse. Along with the update, a separate THX Spatial Audio app was installed. This app requires a paid license, and only started a 15-day trial. The sound quality on the soundbar is now terrible compared to before. I never had to pay separately for THX Spatial Audio in Synapse 3, and everything worked fine. Can someone please advise: How can I roll back to Synapse 3? Or is there a way to get the EQ and all settings working again in Synapse 4 without paying extra? Any help or guidance would be much appreciated. Thanks in advance!

Hi everyone, After updating Razer Synapse to version 4, all the settings for my Leviathan V2 soundbar have stopped working. The equalizer doesn’t respond at all. Switching to THX Spatial Audio is disabled inside Synapse. Along with the update, a separate THX Spatial Audio app was installed. This app requires a paid license, and only started a 15-day trial. The sound quality on the soundbar is now terrible compared to before. I never had to pay separately for THX Spatial Audio in Synapse 3, and everything worked fine. Can someone please advise: How can I roll back to Synapse 3? Or is there a way to get the EQ and all settings working again in Synapse 4 without paying extra? Any help or guidance would be much appreciated. Thanks in advance!

Hi, I wanted to change my headphones, but I can't find any information on a specific model I'm looking for. I currently have the Razer Kraken Tournament, which are about 5 years old and are already quite old. I was torn between two models, but as I said at the beginning of the post, I can't find much information on one of their models, and it leads me to think it's because they're somewhat bad... they're the Razer Kraken V4 X, which are the most basic models. The other model I'm interested in is the Kraken V3.

So I don't remember this being a problem when it was new, but lately I've been having long meetings at work and my battery ends up completely drained before we finish up about 2-3hours of meetings. The poor battery life is one thing I'm trying to work through and making some progress with ending processes and such. However, the main issue at hand is that when I get back to my desk and plug it into the official Razer AC adapter it says its going to take over 4 hours to fully charge. The laptop is essentially idle, temps are low and the fan is running very quietly. If I unplug the AC adapter and plug in a USB-C charger, it will say its charging, and it will even say fully charged in 1hr30min, except it won't actually charge and I can watch the battery % go down while it still tells me its going to be fully charged in 90 minutes. Has anyone had problems like this? Is there a fix for it? I did recently do the battery health check and everything seemed alright there. The battery has lost ab

Hey fellow gamers! After a long Valorant grind last night, I finally gave in to the hype and checked out the raising canes-menu — and wow, their chicken fingers with that Cane’s Sauce hit different! 😋 I know we all have our favorite fuel for late-night sessions — some go for energy drinks, others for pizza — but has anyone else tried Raising Cane’s as a gaming snack break? The combo box is simple but super satisfying. What’s your go-to post-match meal or snack while gaming? Drop your favs below!

Is there ever going to be a toggle function for the Hypershift? Having to constantly hold a button to enable it is really throwing off my gameplay because it’s forcing my hands into positions that I do not normally have them in. I can’t put it on a primary key that is used more often for necessary functions that are more vital to the actual game because then I’d have to remap that function to another key that I’m also not used to. All the threads I have been able to find are multiple years old at this point so I don’t want to see this idea die out since I’m not the only one that wants this and Razer apparently has not bothered to implement their customers opinions.

Testing ??

Hi, I’m looking for project ideas to get more into software development and operating system programing, all ideas are welcomed.

Pre clin research scientist 👨‍🔬

Are you Team Marvel or Team DC?

Hello Razer Support, I recently got a Razer headset (BlackShark V2 X) from my brother. He only used it on his PS5 and never used the 7.1 Surround Sound activation code. Now I am using it on my PC, but the code is scratched and unreadable. I would like to activate the feature. Please find attached a photo of the code card. Thank you in advance for your help.

A process that should’ve taken 2-3 days as taken 3 weeks with still no answers. I had returned my laptop that had problems within 14 days of their returned policy for an exchange of a new one which should’ve taken 2-3 days instead they keep dicking me around and won’t send another laptop. Every time I call they keep saying “ we’re waiting for updates from the RMA department.” Its been 3 weeks and still no update even though I call them everyday. For the amount of money spent on these products, this has been the worst customer service provided. I also demanded for my money to be reimbursed but hey clearly ignored me. Cooperate should be ashamed of this. This will be my first and last time giving Razer business and I absolutely do not recommend this company whatsoever.

I updated the controller and dongle via rzr.to/hxt9sv ever since then the dongle and controller has not been syncing/connecting ive been using using it via cable tried everything in the book hard reset console unplug etc. In need of a dongle fix