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The mic on my headset is having issues and I want to contact the support since it’s been less than a year since i purchased the headset, but the serial number sticker has fallen off and I don’t have the box. I saw some people saying that they can use the razer synapse software to check for serial number but that doesn’t work with xbox edition. Is there any way for me to find it bcz i rly want a new mic :(

Hi everyone,I’m managing a Laravel-based property platform, Saakin, and want to make sure we’re following current best practices for security. We already use HTTPS, basic firewall rules, and regular updates, but I’d like advice on hardening things further.What are the most common vulnerabilities you see in Laravel apps today, and which tools or configurations do you recommend to mitigate them?

I just cannot fight version 4 anymore, its absolute trash. Went back to 3 and will deal with any issues after Jan. 20th 2026 or just replace all my gear.

We have just bought a Tarok essentials x chair but it has come with no fixings. Is there a way I can source these please so we can out the chair together. Many thanks

Just got the keyboard yesterday, everytime I do Windows+L the l key just ends up getting stuck most of the times.Things I’ve done:Removed macros and disabled snap tap then uninstalled synapse. Tried to research for the keyboard driver but mine doesn’t exist. Plugged it into different ports. Cleaned the keyboard. Reinstalled synapse.Please help me, this is very frustrating as I have to reconnect the keyboard everytime it happens.

I had just finished setting up a few details in my razerid.razer.com dashboard and then clicked on the “lock” icon. I thought it would first ask if I wanted to lock it, or at least what it was about to do, but it just locked my profile settings. How can I unlock my profile settings again? I can still log into my account, it is just the profile settings for things like enabling 2FA and other things I want access to again.

Hi Together,is here an ownler of a razer Balde 16 2025 who will be so kind to send me theColour calibration files of his laptop?My Blade was in repair (Trackpad at razer service) during the repair they killed my Display (long story)  they also changed myainboard and SSD so my calibration files are gone.Now I am searching for some files to disable the massage attached.C:\ProgramData\Portrait Displays\Razer\Would someone be so Kind to copy his files and send it to me via dropbox link (or similar)I know that the files will not suit to my Display, but the error message bothers me :-)Thank you!!!

I have a Razer Blade 15 2020 Base model laptop that I had recently performed a fresh Win11 install on. Having some issues with it restarting 3-4 times when I do a cold start on battery and not AC (RGB turns on and off twice, then it show post and restarts). The battery itself cant seem to hold a charge, I get 1-2 hours during light weight tasks. The battery life / time even jumps from 3Hrs- 1Hr - 2Hrs - 1Hr - 3Hrs (all while just idle, watching YouTube, and even during the creation of this ticket). I’ve read plenty of articles and tried many of things, but nothing has really worked. BIOS seems to be locked so I cant even attempt some of the tricks that helped other users (Like disabling USB Legacy; Fast Boot). My BIOS is already updated to the most recent version too. I tried a EC reset by holding down the power button during off state for 15-20 seconds, that hasn’t helped the booting process. I’ve also ran a Battery Report which seemed to show a very healthy battery despite the issues

Trying to install any razer software yields this error message

Hello, after update to synapse 4, my macros slowing down after 1min useAn example macro LINK TO MACROS

Dear Razer Support Team,I am writing to submit a formal product complaint regarding the Razer Raiju V3 controller and to request escalation to the product management and development teams.This message concerns a fundamental design and positioning conflict, not a minor compatibility issue. 1. Core Design Principle Is Being ViolatedThe Raiju V3 is marketed, positioned, and priced as a premium PS5 controller.Its button layout, ergonomics, and physical design strongly reinforce this identity, and many experienced players (myself included) chose this product specifically for that reason.From a user and product-design perspective, the most basic and widely accepted principle should be:All PS5 controller functionality must be preserved as a baseline, before any platform-specific adaptations or optimizations are applied.In its current PC implementation, this principle is not being followed. 2. Touchpad Functionality Is Reduced, Not PreservedWhen used on PC, the Raiju V3 touchpad behaves only a

Hi.I’m inviting all to conversation about never ending list of bugs in Synapse 4.Let’s open beers or more voltage alcohole like Razer DEV team and chat about issues with this app if we can call it an app.So last time I spent more time on Synapse 4 fighting with lights and synchronization with MSI app and gear than on playing or doing something more productive. What I learned is that application working like trowing a dice, each clean installation generate different problem :) fixing one but giving you new one.From what I notice there a 4 common issues:   Chroma app stopped turning on automatically with the system after login to windows account (to make lights on you need to turn on manually the Chroma app) Sometimes there is an issue where you can’t add games to Synapse 4 I notice also when you have set profile with lights for some specific game keyboard (huntsman elite in my case) switch lights from profile to profile very slow, more than 20 seconds. I also notice that sometimes

why is CROSSFIRE PH ECOIN TOP UP PIN is remove in razer gold. i already top up 2k razer  for event. WHAT A DISAPPOINTMENT. what i going to do in my razer gold i only play crossfire ph

I need to get a new controller for gaming. Do any of the new controllers work with Win 10 ? Checking the Discerptions in the store page, there is no mention of Win 10 support. Thanx 

Beta name was removed, but beta quality was not. Give it more months to cook.

So i am having this exact issue with a brand new Barracuda X i bought today.  https://insider.razer.com/razer-support-45/razer-barracuda-x-84706  Brand new out of the box, will not charge (not on USB, not on a separate controlled power supply (shows no currnent at all) nor on regular charger. It blinks red twice fast, and stops after a short period. Second scenario it just maintains a steady red an does not charge.  I cannot find any info about either status led, please assist. 

I installed the 7.1 Surround Sound app and put my headset as the output device. Why am I still getting the error?I know I should be able to hear the surround sound but I have trouble distinguishing between that and the default unless they are “beside” one another.  

My experience with the V3 Hyperspeed had been amazing up until yesterday.After 2 months of use all of the sudden while scrolling on Youtube i noticed that the auto scroll feature kept switching on and off every second and while hovering across videos it kept opening tabs with them, noticed it on File explorer as well. After several seconds it didn't respond to any clicks. I also tried it on my laptop but ended with same issues.Later i switched to a old wired mouse which worked perfectly and whenever i used the V3 issues started immediately.Here's what i tried:-Updating mouse drivers on PC-Updating mouse and dongle to latest firmware-Resetting PC-Factory resetting mouse trough the Synapse appI even reinstalled windows but to no avail, same issues, is there a way to fix this? or is my mouse done for

Will the Naga V2 Pro work with the PS5? I'm looking for a mouse with a few more buttons to play Warthunder. The Naga V2 Pro's 6 buttons seem like a good fit, but I'd like to know if it will work with Warthunder on the PS5. I have a PC, so I think I can set it up.

I would just like to raise awareness of my Trackball musings over in the the Mice and Surfaces section.I have read some related topics while posting this that trackball response is much slower than modern optical mice.However as I stated in my reply in Mice, I am an Ancient Gamer/Disabled Veteran with arthritis issues in all joints especially hand,wrist,elbow, and shoulder so moving a mouse around on the desktop just does not work for me even if it is very light in weight. I have expounded here on what I had wrote there to make you aware on the difficulties I am having…Along the same line, I mentioned a replacement better keyboard than I have currently (it is wireless) from RazEr with my issues and what I mentioned already there in mind…As I also mentioned, I am here because I just purchased a RazEr Kraken V4 Pro headset which I really like.    

I have been a loyal Razer customer for ages now.  My first was the Razer Black Widow N7 Edition keyboard and I loved it.  Now I am rocking a Chroma RGB and could not be happier.  I am also a trackball mouse enthusiast and have been using them since they existed pretty much.  I would love to see Razer do a Trackball mouse with lights.  I am envisioning lights around the trackball, around the two buttons and on the bottom of the mouse like the under-car led lights these days.  Would be sick, thank you and god bless.

Hello Razer Support,I am experiencing an issue with my Cynosa V2 keyboard where the volume keys no longer support holding to increase or decrease volume after updating to Windows 2026 Preview Build 26200.Details: Keyboard: Cynosa V2 Firmware version: 1.0.2.0 Synapse version: 4.0.86.2601201054 Windows build: 10.0.26200 Problem description: Pressing the volume keys works for single taps, but holding the key no longer produces continuous volume changes. I have tried remapping the volume keys in Synapse, adjusting Windows keyboard repeat settings, and checking all Synapse profiles. The issue persists. Other keyboards on the same machine work normally. This indicates the problem is likely related to Cynosa V2 + Synapse interaction with Windows 26200, rather than Windows itself. I would like to know: Is this a known issue for Cynosa V2 with Insider/preview builds? Are there any recommended settings, patches, or firmware updates that restore hold-to-volume functionality? Is a

Will there be wuthering waves lunite subscription in razor gold?

Linked Games and Auto Profile Switch no longer works after an Synapse Update (Jan 2026), profile switch doesn't affect the apps i'm using. i did a clean install to the software, the linked games now takes forever to scan games and i can't even add programs to it.