[MONTHLY SILVER] January 2025 30,000 Silver Drawing
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Beta Testers!We want to extend a heartfelt thank you to all of you for your amazing contributions to make Synapse 4 better!Your dedication, insightful feedback, and tireless efforts have been instrumental in helping us identify bugs, enhance features, and improve the overall user experience. Whether it was through testing new updates, providing detailed reports, or simply sharing your thoughts, every bit of your input has made a significant impact.With over 1.2 million beta testers in 10 languages, spanning over 100+ countries and over 10,000 reports and many thousdands of bugs squashed, your efforts have made Synapse 4 better than ever. THE BEST OF THE BETA!As a special THANK YOU, we’ve chosen the best of the best of the beta testers to receive a Black Widow V4 Pro 75% in the following categories:“Most Bugs Reported” - NabuEQ2“Most Active Tester on Razer Insider” - FiszPL“Best Feedback” - OLRezliable“Best Suggestion for Improvement” - classicSatinSheenGold668Along with six randomly ch
For a while now Razer Synapse 4 was working great and I had no issues with it but today I opened it and it started to crash over and over a few seconds after opening - at one point it looked like it was going to try to install an update but then it said installation failed and crashed. I tried restarting my laptop and also uninstalling synapse and going to the website to download the latest version of the installer and reinstalling it but this also failed. I am running on a razer blade 18 (2024) with rtx4090 and intel core i9 14900hx on windows 11 latest udate
Under the display tab in LAPTOP COLOR PROFILEIt’s always set to Custom with a blank on the drop-down box.When clicking on any other buttons like sRGB it doesn’t have an “apply” button? only shows the image of the color profile.Is this a bug? Feels like it.
Hello all, Since using synapse 4 I've got some troubles with my profiles for minecraft Java. Normaly I add the Java file in my games and it works. But with synapse 4 it delete it from the game list after every boot of minecraft and when it doesn't delete it it put it graued out saying it doesn't find it. Is there another way or do I have to roll back to synapse 3? Thanks in advance
Ever since I downloaded Synapse 4, I have been plagued with the following problems:While mic monitoring is enabled, I can hear a faint echo of myself on a delay, on top of the existing intentional side tone. This means I hear myself twice, once the normal way, and again shortly after and quieter. It sounds like the “Listen to this device” feature in Windows input settings. While mic monitoring is enabled, my output volume is lowered to about half of its output. However, Windows and the Razer Synapse app say that its still at 100%. This makes everything super duper quiet.I have reinstalled Synapse SEVERAL times, going as far as getting more and more exhaustive with my removal methods. I first enlisted the official guide for reinstalling Synapse on Windows, but this did not resolve the issue. I downgraded to Synapse 3, and the issue was still occurring (Only the first issue, with the echo. The lower output volume does not exist after downgrading to Synapse 3). When this didn’t work, I u
After recently synapse 4 update on Nov 14, the left/right sound direction is reversed when thx spatial audio is enabled on my blackshark v2. If I switch to thx stereo, the left/right sound direction is correct. I have tried to uninstall synapse 4 and restart pc and reinstall synapse 4, but the the left/right sound direction reversed issue is still there. What should I do to fix this? Is anybody has the same issue?
My headphones instantly turn off with hyperspeed dongle after newest update of Razer Synapse 4. I tried turning off Synapse 4 and headset is working normally. Anyone else got same problem?
Hello! So I’ve recently switched to Razer Synapse 4 and after a few days my Razer Laptop Chroma stand v2 lighting stopped turning off when I shut down the laptop. I updated the stand to the latest firmware, but the problem persists. What might be the issue?
I have had the Razer BlackWidow Elite (keyboard) and Razer Kraken Ultimate (headphones) for a few years now. They are both wired, both worked just fine, I used Synapse 3, and maybe a month or so ago switched to Synapse 4. Everything was working, everything was good, until this morning. I booted the PC and in the app it said I have no devices. When I went to the devices section it said that the devices were “Disconnected” and they were grayed out. I tried everything you would normally try: restarting the PC, the app, reinstalling the app, all that stuff, nothing helped. The devices are working I am typing this on the said keyboard, but the Synapse is not detecting them. Anybody knows what’s going on? Also, I don’t have another device on which I can test whether or not the issue would persist...
Hi.I have Razer Basilisk Ultimate with Mouse Dock Chroma and Keyboard Huntsman Elite.Mouse and Keyboard installed but Mouse Dock Chroma have some error in synapse 4 - installation error.Dock work fine because I can still charge my mouse and RGB is lighting but in synapse 4 not working.If someone have solution it will be great is someone can share the solution.I reported this issue on customer service and they said that they will back to me between 24 - 48 hours.I switch back to synapse 3 and here everything work fine.Best regards.
Hello,Yesterday, I received my new BlackWidow V4 75% Pro, which required me to upgrade the Synapse software from version 3 to version 4, as this keyboard is not compatible with Synapse 3.All my other devices connected properly, but my Firefly V2 Pro is not being detected. It keeps showing "Detecting devices" continuously.I have already tried several solutions: Changing the USB port. Restarting my PC. Reinstalling Synapse 4. Unfortunately, the issue persists, and the Firefly V2 Pro remains undetected.Do you have any suggestions or solutions to resolve this?Thank you in advance for your help!
PROFILE MIGRATIONEffortlessly transfer your settings with one click. Synapse 4 now has a sleek tool to bring over your Synapse 3 Profiles, Macros, and Chroma Effects. When upgrading from Synapse 3 to Synapse 4, the Profile Migration tool in Synapse 4 automatically detects and helps manage transfer of your Synapse 3 profiles in one click. Prefer a fresh start? Use the tool to handpick only the Profiles you wish to migrate. If your system doesn’t auto-detect Synapse 3 profiles, you can always click on the Settings tab and look for this module.Don’t have Synapse 4? Upgrade now!
I’ve recently had issues with my Razer Nommo V2 Pro speakers not being detected by Razer Synapse 4. I get a USB device not detected error in Windows, after hitting the control pod button a couple of times to switch to BT and back to PC, it connects and sound works but the Razer Synapse 4 tab remains blank with ‘detecting device’ and I cannot change any settings. FIrmware and Synapse are updated to the latest versions. I’ve had constant issues with these speakers not connecting properly with my PC and do regret my purchase somewhat. Please assist.
I have an Asrock Z690 Taichi Razer edition motherboard. The list of supported devices doesn’t include motherboards and since I’ll lose all my profiles from synapse 3 if I were to switch to 4 right now I’d rather not experiment and see if my motherboard is supported. Is this motherboard supported and are there plans for the motherboard to be supported if it isn’t already? sorry for the title spelling I’m on mobile and clearly can’t type.
I'm currently having my mobo Z690 Taichi Razer edition (This is the latest version motherboard with the BIOS flashed to v.18.0.3 directly and win11pro ready when it leaves the factory this year. There is no need to flash the BIOS manually like the old mobos), which doesn't show up in Synapse 4 any longer, even if it's the first install. It was mistakenly identified as the B550 AMD version, but it's Z690 Intel version. I don't want to return the Synapse 3 because I also bought the Freyja, which can only be driven by the 4. Please help me!!!
I have razer barracuda (not X or Pro) headphones but razer synapse 4 doesn't detect them scan doesn't start. my computer detects the headphones as USBAudio1.0 when i plug in the usb-c dongle. the headphones work normally but they don't connect to synapse 4. (the dongle is connected to the graphics card because that's the only place i have usb-c) (razer blackshark v2 pro are detected normally)
Razer please bless us with the ability to switch DPI with macros
Now it fails to automatically switch profiles and sometimes it even switches back to default profiles while gaming. It’s like they’re evolving the software but backwards. What the hell???
The cooling pad does not work after the firmware update. Only the red light blinks, it doesn't check the temperature, and it doesn't work at all. I deleted and reinstalled Synapse 4 and even formatted the PC. What on earth was this update for? Please take quick action.
Hi guys, is it a known bug that the old Synapse 3 macro feature of recording a key down press and no up press resulted in the key being held down when activated doesn’t work in Synapse 4?Has anybody been able to find a workaround for this on Synapse 4 or is downgrading back to 3 the only way to get that capability back?Cheers.
After a fresh Synapse 4 install both my Naga Trinity and Deathadder V3 Hyperspeed are seemingly stuck “Detecting Device...” There is another thread about this but it was locked after the first response so if they found a fix it’s in private messages… That being said, both my headset and keyboard are being detected just fine. My mice drivers are up to date and my Synapse is version 4.0.86.2411140357. Synapse 3 also had no problems detecting either mouse.
Hello! I have some xml macro files and I want to import these files but they are not added to the application.I try to add them and nothing happens.What could be the problem?Thanks for the help!
On a fresh install of Synapse 4, the mic volume for my Nari Ultimate headset keeps getting turned down from 100 to < 20. This has an impact on any application that uses the mic, such as Teams, Discord, et cetera.The only workaround I’ve found is to close out all Synapse applications.Is there any way to disable mic volume auto adjustment in Synapse?
After the firmware update just stuck on “initializing” - no CPU/GPU temperatures available - so adaptive smart cooling doesn’t work. Is it possible to reset/downgrade the firmware update?
