Hyperlink key causes interrupt when mapped to directional keys. | Razer Insider
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Hyperlink key causes interrupt when mapped to directional keys.

  • Nov 4, 2026 7:00 AM UTC
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I’m having an issue with the hyperlink key on a Basilisk V3 X Hyperspeed (also using an Razer Ornata V3 X) with anything mapped to the directional keys. Please note, it is ONLY the directional keys, no other key on the keyboard have I been able to duplicate this with. He’s the scenario. Let’s say I have WSAD mapped to the directional keys (up/down/left/right) in both the regular side and the hyperlink side. So, when mapped it doesn’t matter if I’m holding the hyperlink key or not “up” should always be “w”.

Now, suppose I hold the directional up key in notepad (just for test purposes). I’m given a sting of “w”’s on to infinity if I let it. If I press and hold the hyperlink key without letting up on the directional up arrow, I’ll continue to get a sting of “w”’s, uninterrupted. Now, while doing this, the second I release the hyperlink key, the “w”’s stop. I’m still holding the up arrow, but they’ve stopped. Synapse didn’t used to behave this way and I can’t duplicate it (as said before) with any other key on the keyboard. Any other key, I can press the hyperlink and let off the hyperlink and the characters never stop.

This happened about a month ago and happens on Synapse 4 beta as well. I’ve tried to roll-back versions, but Razer doesn’t have an option for that.

I’ve been able to make a work around with Synapse combined with some creative scripting in autohotkey, but Synapse 4 will not play ball. I’m running whatever the latest version is - 4.0. [removed by moderator] . Keep in mind, this likely isn’t a driver issue as it only happens on the 4 keys of the directional arrows. The same scenario with the interrupt, doesn’t recur with any other keys.

Any ideas anyone?