Razer Synapse

I’m here simply to advocate for Linux support. I have 3 Razer devices, headphones, keyboard and mouse and they struggle to work with Linux. Us Linux users should not have to settle for third part software like OpenRazer. While I respect their work it should not be on them to have to make these tools. We paid money for our devices, we expect support on Linux. 

I’m experiencing an issue with my BlackShark V3 Pro after performing a firmware update through Razer Synapse.After the update:The USB dongle no longer lights up The dongle is not detected by my PC There is no audio when using wireless modeHowever:The headset still works normally when connected via USB (wired mode)I have already tried the following:Using different USB ports Restarting my PC Reinstalling Razer Synapse Attempting to re-pair the headsetThe issue started immediately after the firmware update, and it seems the dongle may have failed during the process.What can I do?Thank you.

Now can switch ANC on/off or ambient, but cannot adjust ANC level in Synapse 4 version 4.0.86.2601160905 and beta version 4.0.86.2511170410.Synapse 3 and Audio app are correctly. Since 02-Nov-2024, I reported this issue to Razer Support staff.By the way, last month (10-Dec-2025) Razer Support staff replied me that they tried to fixed.What are Razer doing?

Hello. I constantly face an issue where "RazerAppEngine Window" process prevents my PC from shutting down normally. Sometimes an additional error window pops up during this.When will this be fixed? All of this happens on new PC with a clean Windows installation. It has been more than 1 year since first post about this, but bug is still not fixed.Existing threads discussing this issue:https://insider.razer.com/razer-support-45/razerappenginie-exe-is-preventing-shutdown-74690https://insider.razer.com/razer-support-45/razerappengine-exe-prevent-windows-shutdown-76967https://insider.razer.com/razer-support-45/please-fix-synapse-4-bug-causing-computer-shutdown-issues-68815 Additionally, while looking into this problem, I noticed extremely poor RAM optimization. The RazerAppEngine process takes 0.25 GB in background, grows to 1 GB if I open the app window, and stays at 0.5 GB after closing window. And this is not counting other Razer background processes.It feels like software optimization w

I installed Razer Synapse 4 and Cortex and have problems with my Logitech mouse and my HyperX Microphone and Headset! They just begin to connect and disconnect but my Razer Blackwidow V3 doesn't have any problems at all. I searched for days and found out that it must be the fault of one of the Razer software. I re-installed everything from scratch but the same problem still happens. I don't know what to do. Can someone help me?

I sometimes get stutters on my Razer Blade 16.They happen around twice a minute or so. Usually my laptop is fine most of the time. But once the stuttering starts, it usually does not stop until I have restarted the laptop. I noticed that the stutters only really happen when my game is in fullscreen exclusive mode. On fullscreen windowed they don’t usually happen, don’t want the increased latency that comes with that though…I tried so much, all kinds of driver upgrades and downgrades, bios updates etc. etc.Eventually I kind of gave up on it until I had an idea - what if I close Razer Synapse? Turns out that when I exit razer synapse during those stuttering episodes - the stutters go away…I tried both Razer Synapse 3 and 4 reinstalls and both of them have this issue. Is there an alternative? anything I can do? The fact that the software that is there to manage everything about my laptop causes it to stutter is just unbelievably stupid.  Please tell me there is a fix? 

Ok, so I won a govee floor lamp.. and its ugly af lol so my wife said to keep it in my office so she doesnt have to look at it. So.. I have set it up, its in the govee app. I have it connected in Synapse and Chroma. It works with the profiles etc.. but I cannot get it to react to the games?i start up Diablo.. the KB, mouse, mousepad all work fine.. the govee just goes dark. Im sure im close .. any ideas? thanks!! 

With a lot of people moving from Windows to CachyOS and other Linux distributions, I am yet another person asking the question of Razer:When will you provide official support for Razer products and Synapse on Linux? 

My Razer Seiren V3 Chroma’s lighting stopped working. This problem is appearing after my PC restarted this week, the lights would get stuck instead of the wheel effect and if I would plug out and plug in, it would never turn back on. The microphone itself works perfectly fine, but there are no longer any visual indicators. For example, the light doesn’t change when I press the mute button and it doesn’t show the chroma effects I configured in my chroma studio. I’ve already tried switching USB ports, unplugging and reconnecting the microphone, and resetting Chroma Studio, but none of these have resolved the issue. I’m looking for any suggestions on what else I can try.

My Razer Seiren V3 Chroma’s lighting stopped working. This problem is appearing after my PC restarted this week, the lights would get stuck instead of the wheel effect and if I would plug out and plug in, it would never turn back on. The microphone itself works perfectly fine, but there are no longer any visual indicators. For example, the light doesn’t change when I press the mute button and it doesn’t show the chroma effects I configured in my chroma studio. I’ve already tried switching USB ports, unplugging and reconnecting the microphone, and resetting Chroma Studio, but none of these have resolved the issue. I’m looking for any suggestions on what else I can try.

I just bought the Razer Pro Click V2 Vertical Edition. It’s a fantastic mouse, but I have a feature request that would elevate it to the next level for productivity tasks: a second Hypershift mapping layer.As it stands, we are limited to one Hypershift layout per profile. While application-specific profiles are helpful, they don't solve the issue of needing more easily accessible macros within a single heavy-duty program. One modifier layer is simply not enough for my daily workflow.Because the two side buttons on the left are so comfortable to reach, I would love the ability to assign them as two separate Hypershift triggers. This would allow me to have a "Standard Layout," "Hypershift 1," and "Hypershift 2"—giving me the power to remap left-click, right-click, scroll, and other buttons multiple times without ever taking my hand off the mouse or changing profiles.Implementing a secondary Hypershift layout would be a massive quality-of-life improvement for power users. Please consider

Given the BIG AMOUNT of problems that synapse 4 has, specially with my Tartarus pro, I mistankely trusted on the new version Synapse 4 and now I MUST return to synapse 3 to preserve my previous functionality, how can I return to that version? I cannot see a place to download synapse 3 installer for windows, any ideas?

Hello there!I got the Razer BlackWidow V4. Actually I’m playing Stalker 2 with Sensa effects on.I really like it! But there’s one problem: When I play the game at night in my very dark room the effects really shine. But depending on the situation the lightning of the keys turn completely off. And to be honest I constantly hit the wrong keys! Turning on my table light helps but kills the atmosphere and of course the intensity of the Sensa effects.So my question: Is there ANY way to prevent the lightning of the keys going completely dark? Would be nice to have an option for that, but maybe it is possible to edit the Sensa profile for this game?My idea is that whenever the light of a keycab turns dark/off it instead stays at a fixed color and intensity, preferably the user can set as he likes….

For me using synapse 3 with my wooting 60he became a pure waste of performance since the chroma API does not support per key rgb on wooting keyboard, is there a way to get per key rgb with this keyboard anyway with chroma or do i just need to hope it get updated?

I have a few macro keys set up with button combos that include the windows-key that, naturally, don’t work when the windows-key is disabled like it is when gaming mode is turned on, so I have made sure to keep gaming mode off even when I’m in game, but in spite of that the windows-key, and therefore the aforementioned macros still don’t work when I have a game loaded up. I’ve double checked that gaming mode is still disabled when I have a game running which it definitely is, I have Razer Synapse open on my second monitor and a game on my primary monitor and I see very clearly that gaming mode is off, both the toggle for the mode itself and the “Apply in-game only” box un-checked, but the windows-key and macros still don’t want to work when playing a game. Is there a way to fix this on my end or is it just a case of Razer having fucked up and I’ll have to pointlessly wait for them to do something about it?Any and all help with this would be greatly appreciated!

I've already reinstalled it and even tried using Windows Task Scheduler, but the issue persists every time. Once I click that 'Not Responding' button and the Synapse app launches, it connects normally again. However, it's really cumbersome and inconvenient to have to manually do this every time. Is there any way to fix this

For many years in synapse 3 I had Excel linked to special profile. After migrating to synapse 4 few months ago I was unable to do so, so had to roll back to S3. Now, few weeks ago I tried S4 again and it worked this time. But today it stopped working. In the linked games tab excel was shown with comment "game not found". I deleted it from the list and tried to re-add it. For some reason when I choose Excel.exe with "brose" menu nothing happens, and it returns to the menu of linked games.That is very frustrating for me, since Excel profile is the most important function in synapse for me.

Has Razer lost interest in this? I don't think I've seen one person from Razer reply to a post on this thread yet. Your competitors have MacOs support fyi.

I recently had uninstalled razer synapse 4 and reverted to razer synapse 3 after hours of trying to troubleshoot issues with razer synapse 4 crashing over and over again but I decided to try to give it one more chance and for some reason I thought, what if I try continuing as guest when logging in? FOR SOME REASON, THIS SOLVES MY CRASH ISSUE. I tried logging in again and IMMEDIATELY the program crashes over and over again. I uninstall and reinstall and  but log in this time to find that, sure enough, it still crashes on startup repeatedly. Uninstall and reinstall and continue as guest- NO CRASHES. So weird I don’t understand why this would be the case, maybe there is a bug with the profiles syncing or somehow my profiles got corrupted or something, I don’t know,… I also don’t know if this will solve the issue long term, and would like to be able to sync profiles or have access to my old profiles saved to my account, but for now at least it seems to work as a temporary fix for the crash