Synapse keeps logging me out
Synapse keeps logging me out randomly for the past few months. At first, it was not a big deal. It happened only when I restarted my PC. But lately it keeps happening even when I am doing something...I am browsing the internet ? Logout.I am watching movie with friends ? Logout.I am playing online game, and I am in a middle of shoot-out ? Logout.You never expect when it happens. It is just tiresome at this point. Anything I try to do, do not work. Repairing did not fix the problem (https://mysupport.razer.com/app/answers/detail/a_id/4535). Clean installation of Synapse did not work. At this point, I wonder if uninstalling it is not the best option here. I will wait for a fix to this problem. Thank you in advance for your help and response.
mouse movement not supported in a macro
good morning, I would like to integrate movements into a macro for my mouse. I've followed the tutorials and already created some macros a while ago;but recently I wanted to create a new one and it doesn't work anymore. the movement is written in the macro but nothing is displayed in the little window that is supposed to describe the movement.does anyone have a solution?thanks in advance.
Deathstalker V2 reconnecting when changing profiles
HelloI'm using Deathstalker V2 ( https://mysupport.razer.com/app/answers/detail/a_id/6119 ) and, unlike to Pro or TKL, there is no firmware updates.I have the last version of synapse 3 (188.8.131.5213)In Synapse 3 i'v created 4 profiles and have less than 45 macros (if that's important).I bind them to a keys for all profiles (about 43 bindins at all),bind F5, F6, F7, F8 to change to my custom profilesand bind F1 for return to default profile.So when i'm switching between profiles (by pressing F5->F1->F6->F7.. or other combination, even selecting from combobox in synapse) the keyboard stucks (lights are also freeze) , unplugs and plugs again. This happens just with less then 10 switches.I'v tried to:1) clean resinstall synapse2) repair synapse3) plug keyboard to another usbHowever, if i save profiles to the keyboard memory, than everything works normally.I'm totally at a loss - the there is a bug in a firmware\synapse or my keyboard is broken?Thanks
Synapse not loading - just a grey screen
Hello, Since the new update my razor app wont let me log in, it shows me an gray screen just similar as this person had (link to old report), I put the same name title as the old report of it and i wish to know if there was a fix for this? I have tried disabling the antivirus and firewall like the tips the old report had, i had no success. Sincerely, Prince
Synapse 3 not recognizing Razer Blade 15 Advanced 2019 laptop
I have a Razer Blade 15 Advanced 2019 laptop with a 2070 RTX Q-Max graphics card. After a recent update of Synapse 3 software, it stopped recognizing my laptop. I can’t see my laptop in Synapse 3 or use Studio because of that. How can I fix this issue?
My Razer Blade 15 BaseModel isn't detected by Synapse 3
For whatever reason, Razer Synapse refuses to detect my device? Initially it did but after multiple refreshes due to regular PC updates for antivirus systems blah blah, it wouldn’t pick up again.I’ve tried completely uninstalling Synapse (3 times), I’ve rebooted the laptop once of which I had some more hope until the final hurdle before installing Windows 11 on it to where it lost detection for whatever reason.I’ve watched the video provided by Razer and ran multiple diagnostics checks (on both Windows 10 and 11), I feel like I’ve exhausted all my options! I need help ASAP, thanks in advance.
Synapse constantly writes logs to disk
Hi, I recently noticed that Synapse 3 (and Synapse 2 as well) constantly writes to disk saving logs in various files. I found these paths for now: ProgramData/Razer/GameManager/Logs ProgramData/Razer/RazerCentral/Logs ProgramData/Razer/Synapse/Logs (probably Synapse 2, but still annoying since I'm using both) I did not find an option to disable logging, and would love to, since it's a CONSTANT write operation on my C drive that I do not want happening. Apart from the constant writing, the issue is that these folders just keep growing. Older logs are not auto-deleted, they just keep piling up. I just reinstalled Windows about a week ago and we are already at about 250MB of logs file alone, insanity. I would rather avoid having to fiddle with folder permissions/security/ownership to stop these logs. Please just give an option in the general settings to disable this feature. Thanks.
Synapse 3 Mac OS X Support
It would be great if we could get some traction on adding support Mac OS X for Synapse 3. I just purchased my Blackwidow Elite and would like to use it for work too which is Mac. I am disappointed there isn't cross platform support, will there ever be cross platform support or should return my keyboard for another? Are newer devices also compatible with Synapse 2?
"synapse 4" beta not installing ARGB controller and Kraken V3 pro
title pretty much says it all just calling it synapse 4 for now so people dont think im on about synapse 3 or 2 instead of “the new razer syanpse beta” but ARGB controller works with visualiser but says not installed retry on the dashboard so no custom customisation or anything just visualiser making it work or just leave it cycling and the kraken v3 pro just wont show up...not expecting miracles as still in beta so ofc there are bugs and this probably one any tips tricks or solutions will be appreciated if not throwing this out there to anyone thats trying it for the first time
Razer Synapse not working
I changed the lights of my keyboard and after that the app stopped working. First it would open but then crash everything, but now it doesn’t even open. I found the troubleshooting guide and tried to do as it said, but it didn’t help. I’ve performed many clear reinstallations, not working. I don’t know what to do anymore. Please help me.
Razer Synapse has been updating daily for weeks
The Razer Synapse software has been updating every day for weeks. I understand that current software practice is to do frequent deployments, but even so this is ridiculous. I've begun to wonder if the update is failing, so I got into Windows' Event Viewer. I didn't see an error related to the updating process, but I did find an error in the Razer Synapse Service: [INDENT]Log Name: Application Source: Application Error Date: 11/10/2022 8:13:51 PM Event ID: 1000 Task Category: Application Crashing Events Level: Error Keywords: User: SYSTEM Computer: MYCOMPUTER Description: Faulting application name: Razer Synapse Service.exe, version: 184.108.40.206, time stamp: 0x633dca52 Faulting module name: KERNELBASE.dll, version: 10.0.22621.819, time stamp: 0x1355b9cf Exception code: 0xe0434352 Fault offset: 0x00147402 Faulting process id: 0x0x1F0BC Faulting application start time: 0x0x1D8F509DAB9945F Faulting application path: C:\\Program Files (x86)\
razer synapse 3 won't start up/stay log in
so this just started for me for the first time and every time I try to open synapse nothing works it will open for a sec and close itself. when i try to log in this is all i get and nothing else. I have restarted my laptop 3 times and uninstall and reinstall synapse and still the same thing. any helps would be nice
I am trying to make a macro that does a sequence of pressing 2-3-4-5-6 and then repeat. It ends up stopping at one number seemingly at random and continually spamming that key until I shut down razer synapse.Does any1 have a similar macro they could share with me that actually works. Ideally I would like to press 2 and have the macro run until I press 2 again. Thanks.
Urgent Request for Synapse 3 macOS Compatibility: An Opportunity for Mutual Growth
Dear CEO @ Razer,I trust this message finds you well. My name is Ali, and I am a devoted Razer customer and a passionate advocate for your products within the Apple ecosystem. I am reaching out to you today on behalf of a significant and growing community of loyal Razer customers who use macOS.Unfortunately, our shared affinity for Razer's exceptional hardware is marred by our inability to use Synapse 3, Razer's top-tier customization software, which is currently unavailable for macOS. This disparity in service, I believe, is a gap that needs urgent bridging.As a global leader in gaming technology, Razer has consistently demonstrated its commitment to pushing boundaries and exceeding user expectations. This commitment is one of the reasons why we, the macOS user base, have chosen Razer products. We firmly believe that adding Synapse 3 compatibility to macOS would solidify Razer's market leadership and bring in a wealth of opportunities.The number of Apple users worldwide is steadily gr
mouse movement macro
Im trying to create a macro that moves my mouse 45cm to the right. Pretty simple. I was able to do this in icue with my corsair mouse. I cant seem to do that in synapse. I tried modifying the xml, but i dont know what to put.I use 3200dpi, so i calculated this to be 56693 dots. I could obviously do less, like 5cm and just do it 9 times. How do i do this?
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