30 MARCH 2026 - Synapse & Chroma for Windows

so as of today has the issue with the razer freyja’s haptics not working been fixed?

There was a fix involving Freyja released last 16 March but not for today’s patch.

Will there be a new patch soon to fix the Razer Freyja haptics not working anymore since the last update? There’s a lot of unhappy people including myself. 

Yes, Im curious on this one as well.  After the last update it seems like the haptics rarely work and have to go through some annoying lengths to get it to work.  When it does work the haptics are in two categories 

1) They are absolutely overboard, just running crazy and literally kills any sense of immersion. It’s not just the strength, it’s the audio that it is being translated to the haptics. It literally turns it into just a massage chair at that point since it seems like it sending absolutely every audio queue that is played.   

2) The haptics are so non-existent/weak even at max settings, this is also immersion breaking.   

Side Note/Question: I do have a question about the actual build quality though.  I bought this product back in 12/2024, don’t get me wrong, I love the device but within a year I had to RMA the product 4 times due to the haptics in legs or lowest part of the device failed.  Now I’m outside of warranty and am concerned that it will happen again.  Any insight on this?

I also have this problems with the Freyja . It stops working , when i reinstall the Synapse Software , it work for a time , then stops . Also one Vibration device on the left is gone , and one makes noises when its working , so i have to turn it down to 30% . I hope they fixed it ASAP . 

Nice to see release notes finally being a thing after so long! A step in the right direction for transparency with your customers.

Still waiting on a fix for S0 Modern Standby not working on the Razer Blade 14 2023. Allowing the laptop to go to sleep results in a black screen with the keyboard RGB fading in then out when trying to wake it back up. Workaround is to set “Make my device sleep after” to “Never” for when it’s plugged in and on battery power as well as setting all lid, power and sleep button controls to “Nothing”. This issue is very frustrating, as I can’t allow my Blade to power down, it is in a constant state of activity, which makes it consume electricity a lot more than usual.

I have a new Blackshark V3, but none of the microphone settings I've made are being saved. I've followed all the recommendations exactly. I've deleted everything, re-downloaded and updated everything. Nothing has changed. The headset works perfectly except for the microphone, but I bought it primarily for the microphone. I can't use the noise cancellation feature. As soon as I restart Synapse or the headset, all the settings are lost and it reverts to factory defaults. 

I'm almost certain it's a software issue. I've never had problems with Logitech/GHub before. Fix your software.

And yet, despite being an ‘Insider’ my software refuses to update automatically to these versions despite ‘Auto-Update’ enabled?
I’m still on Software version ‘4.0.14.2603190316’

When I opened Synapse today it showed me all these patch notes, yet hasn’t updated a thing?
WTF?

Will there be a fix for certain windows apps no longer being recognized by auto-profile switching? Apps like Explorer.exe, firefox.exe, etc.? Been broken since around end of Jan.

Will there ever be an update for the Cobra Hyperspeed that makes the “AI button” usable for other things?

Currently it has strange behavior since it is hardcoded for the regular press + long press action behavior. This means that it will always wait for key release (a buffer for the long press) to send a regular press, making hold actions impossible like a simple click and drag or to cook a frag grenade. Long press doesn’t function as you would expect either when rebound. Macros are also TOTALLY non functional using this button.

I just want the button to work as any other would. In my config I would like to have the option to TRULY DISABLE long press and then that would have regular press act as any other button on the mouse without the strange buffer and wait behavior.

stutter in games and a constant 3% cpu usage for hapticservice.exe after this update. 

Razer firefly v2 Razer blackwidow pro v4 razer basilisk pro v3

I am having troubles with my Razer Blackshark V2 Pro White basically ever since I bought it.  Mic volume used to seemingly decrease at random, I had to install a 3rd party software too keep the level so that I just don’t go so quite that people don’t hear me. 

It used to just kind of disconnect/turn off, and would not connect after restarting, only after what seemed a random time waiting, or unplugging and replugging the dongle. Tough I cannot recall it happening in the last few weeks.
 

AC2337D27501657

Firmware 2.2.0.0

Want to remind you all again to fix the Razer Freyja haptics not working issue.

I DONT KNOW WHAT YOU  DID WITH THIS LITTLE UPDATE INVOLIING THE MOUSE SETTINGS BUT FOR SOME REASON NOW MY MOUSE IS SHOOTING RANDOM WITHOUT ME CLICKING ON IT WHEN IS THIS GOING TO BE FIX?

Since this update, my mouse keeps disconnecting and reconnecting every three seconds. (razer basilisk ultimate) connected by the provided USB cable)

What kind of issue is that? if it stopped working after u turned it off and turned it on ? or does it happen when u have both SENSA HD and Audio ON?  explain more thoroughly.

Disabling Audio to Haptic and Re Enabling or Exiting Chroma and Re run it fix all issues with no Audio to Haptic

SENSA HD Enabled might cause audio to haptic to stop working randomly still haven’t figured it out, might’ve fixed now, didn’t test yet. 

What game does it happen? It only happens with SENSA HD enabled both of them or with the audio to haptic only? explain more thoroughly

No such issue with Freyja Haptic and Wolverine PRO 3V,  please give more information

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No fix for Razer Black Shark V3 Pro?????????? Ridiculous...

The Chroma Lighting Control Room remains extremely laggy and unusable. As a huge RGB enthusiast, this makes it impossible for me to update Razer Synapse 4 or purchase any new products.

I have just got banned in Maplestory when I got kernel141 error for simulating key-weighting. Wtf? it says the synapse sends the input with 0ms delay that triggers anti-cheat system???? what is going on?