Hello. I purchased Kraken v3 Hypersense. Synapse software works successfully. However, when I want to update the headset firmware, I get the "firmware update failed" error. Many people are experiencing this problem. How can I solve it?
![](https://uploads-us-west-2.insided.com/razer-us/attachment/162cdb9e-c6a3-471a-8186-13ef82328e17.png)
Hello. I purchased Kraken v3 Hypersense. Synapse software works successfully. However, when I want to update the headset firmware, I get the "firmware update failed" error. Many people are experiencing this problem. How can I solve it?
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