Audio

The volume randomly fluctuatesIt happens only when THX enabledIt used to happen on my Blade 18 2025 until the software was updatedKraken V4 was released in 2024. Is it ever gonna be fixed? This is so frustrating for such an expensive headsetIt's been mentioned by other users too:https://insider.razer.com/razer-support-45/kraken-v4-volume-goes-down-while-listen-music-85607This was probably the last time I bought a Razer headset

Hello I am experiencing an audio issue with my BlackShark V2 Pro (original/older model) on Windows 11.The Windows Volume Mixer does not work correctly. When I change the volume using the Volume Mixer, the volume sometimes changes several seconds later, and sometimes does not change at all. Even when the volume has changed correctly, if I stop playback and start it again, the audio briefly plays at 100% volume before changing to the selected volume.The EQ and other audio settings in Razer Synapse work normally.However, I found that if I disable “Audio enhancements” under Windows Sound Properties, the Windows Volume Mixer works correctly. Unfortunately, when I do this, the EQ and other audio features in Razer Synapse stop working.I have already tried the following, but the issue persists:Restarting WindowsReinstalling Razer SynapseUsing Razer's cleanup toolReinstalling the audio driversI have uploaded a video showing the issue on YouTube. Please take a look to see exactly what is happeni

HELLO EVERYONE!! REGARDING ON THE UPDATE OF BLACKSHARK V3 FIRMWARE..PLEASE CAREFULLY READ THE INSTRUCTIONS.. FIRST THING TO DO IS TO UDPATE THE DONGLE, THEN AFTER THAT, UNPLUG THE DONGLE TO YOUR PC/LAPTOPS, NEXT CONNECT YOUR HEADPHONE USING THE PURCHASED TYPE C TO TYPE A CABLE TO YOUR PC/LAPTOPS THEN CONTINUE UPDATE.. THEN IT WILL FIXED YOUR PROBLEMS..  IT SHOULD BE THE SAME VERSION 1.4.0.0.. THANKS 

HELLO EVERYONE!! REGARDING ON THE UPDATE OF BLACKSHARK V3 FIRMWARE..PLEASE CAREFULLY READ THE INSTRUCTIONS.. FIRST THING TO DO IS TO UDPATE THE DONGLE, THEN AFTER THAT, UNPLUG THE DONGLE TO YOUR PC/LAPTOPS, NEXT CONNECT YOUR HEADPHONE USING THE PURCHASED TYPE C TO TYPE A CABLE TO YOUR PC/LAPTOPS THEN CONTINUE UPDATE.. THEN IT WILL FIXED YOUR PROBLEMS..  IT SHOULD BE THE SAME VERSION 1.4.0.0.. THANKS 

I’m experiencing a persistent and very frustrating audio issue with my Razer BlackShark V2 Pro (2023) headset on Windows 10.After a few seconds of silence, the next sound played suddenly becomes extremely loud for a brief moment (a sharp volume spike), before returning to normal. This happens consistently — for example, when watching videos, opening a tab in opera with browser-sounds activated, or receiving a system notification.Additionally, Windows system sounds completely ignore the volume mixer. Even if I mute system sounds or set them to 0%, they still play at maximum volume through the headset and then reset themself in the audimixer to 100%. These two issues combined make normal use very uncomfortable. What I’ve tried (none of these fixed the issue): Reinstalling and uninstalling Razer Synapse 4 Enabling / disabling Windows Enhancements Turning off all Spatial Sound options (I don’t want any spatial audio) Setting “Do nothing” under Communication settings in Windows Sound

With the help of the OG ChatGPT pro, I was able to fix the long running annoying as hell audio issue with Razer Blackshark v2 Pro 2023. I have spent nearly a year for this issue to be fixed.Update: I finally found a reproducible root cause and a working workaround for this issue.This is not simply a USB problem, an incorrect sample rate, defective headset hardware, or THX being “too demanding.” On my system, Synapse 4 was creating a broken Windows Audio Processing Object chain in which the THX APOs and Realtek APOs were attached simultaneously to the BlackShark V2 Pro render endpoint.Removing only the Realtek APO registrations from the Razer endpoint fixed the issue while keeping Windows Audio Enhancements, Synapse EQ, and THX enabled.My setup Razer BlackShark V2 Pro (2023) USB 2.4 GHz dongle connected directly to the motherboard Windows 11 24H2 Razer Synapse 4 Windows Audio Enhancements enabled THX Spatial Audio enabled 16-bit, 48 kHz Symptoms Intermittent crackling/poppin

Hi bro, I have a Razer BlackShark V3 Pro headset. Every time I power it on, the audio sounds muffled and distorted. I need to cycle through the EQ button on the headset to restore normal sound quality. Both the headset and dongle are running the latest available firmware. I’ve noticed multiple other users in the community are reporting this exact same bug. Is Razer aware of this issue?

I am using the Razer 7.1 Surround Sound software with my headset on Windows 11. However, I am experiencing a persistent issue where background recording applications like NVIDIA ShadowPlay and Medal.tv fail to capture desktop/game audio.When the playback device is set to "Speakers (7.1 Surround Sound)" as required by the software, recording software captures my microphone audio, but desktop/game sound is completely silent in clips.

This conversation is in relation to the memory leak I have been experiencing on my Strix G16 laptop. For over 2 weeks I have been going crazy, trying EVERY solution mentioned out there:Some of the solutions I have already tried were:Disabling all audio enhancements (e.g. Razer 7.1 Surround Sound) Disabling all sound effects/ e.g. Spatial Sound etc. Uninstalling/ Installing Windows drivers ALL the updates you can imagine…. Cancelling the Windows Audio Device Graph Isolation process directly from the task manager.… and couple of others I cant remember. I have been watching countless videos on YouTube and relentlessly reading all the Forums for an answer. My problem has never been the spike in CPU usage, but simply a memory leak. The Windows Audio Device Graph Isolation would start at 1GB and slowly (but surely) creep up to 8 - 9GB. I call it memory leak, because during at an idle moment in games, I would minimise the game - open task manager (whilst nothing else is open) and simply watch

Removed screenshot for security purposes.

I’m on my second pair of this headset. Primary use is Xbox series x with some pc use. At the store both sets worked fine when I tried them. Get home, set them up on my Xbox, razer app, synapse on pc, updates, and upon initial power on, sound is super tinny, far away, and awful UNTIL I tap the EQ button then I gain full sound back. This happens EVERY power on. Razer support couldn’t help, the demos at the store didn’t experience this either. The issue is very clearly software related. The only thing Razer support wanted to worry about was pc. I bought them as they are the only Xbox compatible set Razer makes that’s wireless. For $250 this issue is unacceptable and it should load full volume on power on without me needing to do a single thing. I’ve done 4 factory resets and that doesn’t fix it either. It’s clear this headset isn’t ready for market.  otherwise the headset is comfy and sounds good. Battery life is great. But cannot recommend these whatsoever at this time. 

I recently lost the dongle for my blackshark v3 x hyperspeed for xbox headset and am unable to find it, and was wondering if the dongle replacement that razer sells is compatible for it because it doesn’t say, or if I just have to buy a whole new headset.

Does rz04-0283 have a corresponding driver?

I've had my headset for about 3 months now. It was working perfectly fine when I first got it but lately it does this thing where the mic will auto mute/unmute itself without pressing the button on the headset. I've checked all my connections and as far as I know all the software is up to date. I can't seem to figure out the problem and hearing the little beeping of it muting and unmuting is driving me crazy. The headset is Bluetooth also not sure if that makes a difference. Any help would be greatly appreciated. 

I've lost my usb dongle for Barracuda X, is there any replacement part available in France ? 

Hi, My friend has a Razer Kraken Kitty Edition BT headset and on the new PC they are unable to use stereo mode with microphone.   On the playback settings it shows 2 output devices: - Razer Kraken BT Kitty Edition Hands Free AG Audio - Razer Kraken BT Kitty Edition Stereo On the recording settings it shows 1 device: - Razer Kraken BT Kitty Edition Hands Free AG Audio When selecting default communication device as  Razer Kraken BT Kitty Edition Hands Free AG Audio they get audio + sound but it is single channel with telephone quality - unable to game on. When selecting Razer Kraken BT Kitty Edition Stereo as default output device, they get no sound. Is this issue with the BT dongle they are using or driver issue. Have tried everything but cannot figure out how to get this working. Any idea/help would be great Thanks 

hi guys i need help i just bought razer barracuda x 2022 the pink version and i cant startup firmware software because it tells me to put usb c donlge withouth the usb a adapter but i dont have usb c in my pc, sound works but my mic doesnt even tho windows registers it what should i do  

не могу зарегистрировать продукт , пишет обратиться в поддержку , продукт только купил , активацию не проводил .

I can't register the product , I write to contact support , I just bought the product , I didn't activate it . but the product has already been activated. because of this, I can't get the activation code for surround sound, what should I do?

If you're facing the issue of not detecting the mic of your BlackShark V2 X, especially on a laptop, here are some simple steps to fix it:1. Check the mic mute button. If it's green around the edges, it means it's not muted.2. Test your headphones on other devices like a phone to rule out hardware issues.3. If you're on Windows, open the search bar and type "Realtek Audio Console". Once it opens, click on "Device advanced settings" at the bottom left of your screen. After that, under "Connector Retasking" in the "Analog" dialog box, select "Headset (with microphone)" from the drop-down menu. And see if that fixes the problem.Hope this helps! :)