Audio

Hallo  ich habe das Kaira Pro für Xbox ! Es verbindet sich mit der Xbox . Wenn ich dann die App starte Versucht die App sich mit dem Heatset zu verbinden es erscheind unten ein Ladebalken der Gar nicht erst startet der bleibt bei 0%  genau das selbe wenn ich es auf PC versuche ! Kann mir jemand sagen wie ich das hinbekomme das die App Arbeitet und ich das Heatset einstellen kann !? MFG

Sorry for the long title :DI just got the “Razer BlackShark V3” headset, and it was working fine on dongle. I didn’t test it on wire mode, but it was charging normally.However, after firmware update, the dongle stopped working (lightning doesn’t show at all), and I cannot connect the headset to it . It does register in windows settings though: I cannot do firmware update now, because I cannot pass the check for “Connect the headset to your PC using the usb type a to usb type c cable”, because it doesn’t register the headset for some reason.I cannot update either the firmware for “BlackShark V3” or “RazerAudioPairingUtility” - same thing happens.I think this is similar to this

My mic that came with the razer barracuda wasn’t always working well. Now it just gave up. I need to buy one but i couldn’t find it anywhere. Pleaseee tell me how can u get ut

Hi everyone!I really like my Razer BlackShark V3 Pro headset but I have a few issues sadly that I can not fix. - When there is no audio playing for a few minutes, the audio then played in ‘faded-in’. This is very annoying it basically mutes shot notification and short voice chat moments. I can't find to turn this off anywhere.- The headset stops audio all together sometimes, it still shows in Windows and is playing but no sound. Reconnecting the dongle or powering the headset on and off again fixes this. - Synapse tells me to update the firmware yet I already upgraded to the version that is listed on the website from August 1st 2025. 

Is there a way to have the gengar headphones not have the microphone? I already have a stand alone microphone.

This *beep* sound with brief audio cut is annoying and disturbs a lot. I play many games and use Discord using open mic - previously used Barracuda headset and it’s very convinient for me to use it that way, instead of voice activation or push-to-talk - especially during long game sessions and when needing constant input from keyboard for game. Where is the option to disable it? If not - please add it.

For about a couple of weeks ago, my 7.1 surround stopped working due to the app showing reconnecting at all times and not working at all.I reinstalled it too but still no use. Now if i login into the account it shows logging in and then the window closes. You can see the app and razerengine app running in the task manager and minimized in the notification area but if you right click it, it gives the option of login, again.7.1 surround sound options shows up in audio devices but if you select it no sound plays as no device is connected to it I guess.I have Blackshark V2 and it was all working fine up until just some weeks ago. Any help would be appreciated. (Win 11)

¿Los auriculares Razer Kraken V4 Razer™ HyperSpeed ​​Wireless (2,4 GHz) + Bluetooth 5.3) se pueden usar con un adaptador de USB-C a conector de 3,5 mm? 

Hi everyone,my Razer Hyperspeed Pro V2 headset was working perfectly, but out of nowhere the USB dongle stopped being recognized by my PC. I’ve tried different USB ports and restarted everything, but it still doesn’t respond. Is there any official way to replace just the dongle, or do I need to go through RMA/support for a full replacement?Any advice would be appreciated.The product is out of warranty btw.

Well I've bought kraken v3 pro a few months ago and I need eq settings that are good for everyday use. Listening to music (classical and pop), chatting on discord, gaming, etc.I have tried to find something that would work out for me but my attempt was unsuccessful. I would also like some tips for mic settings on the headset. Thanks in advance.

Hallo  ich habe das Kaira Pro für Xbox ! Es verbindet sich mit der Xbox . Wenn ich dann die App starte Versucht die App sich mit dem Heatset zu verbinden es erscheind unten ein Ladebalken der Gar nicht erst startet der bleibt bei 0%  genau das selbe wenn ich es auf PC versuche ! Kann mir jemand sagen wie ich das hinbekomme das die App Arbeitet und ich das Heatset einstellen kann !? MFG

I’m on my second pair of this headset. Primary use is Xbox series x with some pc use. At the store both sets worked fine when I tried them. Get home, set them up on my Xbox, razer app, synapse on pc, updates, and upon initial power on, sound is super tinny, far away, and awful UNTIL I tap the EQ button then I gain full sound back. This happens EVERY power on. Razer support couldn’t help, the demos at the store didn’t experience this either. The issue is very clearly software related. The only thing Razer support wanted to worry about was pc. I bought them as they are the only Xbox compatible set Razer makes that’s wireless. For $250 this issue is unacceptable and it should load full volume on power on without me needing to do a single thing. I’ve done 4 factory resets and that doesn’t fix it either. It’s clear this headset isn’t ready for market.  otherwise the headset is comfy and sounds good. Battery life is great. But cannot recommend these whatsoever at this time. 

I finally got my hands on a v4 pro given that the battery in my v3 couldnt handle haptics for more than 2 min before dying. I was looking forward to listening to music again with some thumping bass but, after playing around with the settings, the haptics on the v4 are 1: not as strong and 2: dont really follow the beat of the music, its just like, constant. There were some songs that had the v3 doing the same thing but my go-to bass heavy songs are just all muddled with constant weak vibration that seems like it wants to cut out but doesnt. Anyone have any advice to get it closer to the v3 haptic feeling? 

The microphone driver was damaged. I completely reinstalled the standard Windows 11 driver (the system was also updated). I ran a full driver check. I tried to manually install the driver, but it only returned error 10. When completely removing any drivers from the device, it returned error 28. Frankly, I tried everything I could on the PC, but the driver is not available in the devices.

My leviathan v2 will not work. It will turn on and but that is it. You can switch it over to Bluetooth but then it will be stuck in that state. I can get it to connect to my computer and phone via Bluetooth but will not play sound. The only way to change it back to source is to do a hard reset with the + and - and power button. Computer will not detect when the device is plugged in. I have tried multiple computers, reinstalling synapse 3 and 4, hard reset, different cables. Is the device bricked? This is the second time happening after removing from power but nothing i try will fix it this time around. Any suggestions? Time to switch back to Logitech?

Am I supposed to be able to have the headphones on bluetooth, put them away. Take one out. Switch to Hyperspeed with 3 taps. Put the other headphone in and have bluetooth? I have hyperspeed audio in one ear and bluetooth audio in another. Seems kinda sus.

I use various gadgets from Razer, and I like their products. Right now, I would like to leave a review of their headphones ( Barracuda | RZ04-03790 )I purchased them two years ago, and overall, they have been excellent. I must highlight their superb sound quality and great fit—they are both comfortable and lightweight. Even after two years, they still hold a charge remarkably well.However, there are downsides that have only just begun to surface. Initially, the headphones struck me as durable and made of high-quality materials. But now, cracks and chips have appeared in the plastic, specifically in the areas subject to the most wear and tear (where the material flexes most and experiences the greatest structural stress). And, of course, all of this happened exactly 12 days after the warranty expired.Now I have to use tape so they don't completely fall apart.

I’m experiencing a persistent and very frustrating audio issue with my Razer BlackShark V2 Pro (2023) headset on Windows 10.After a few seconds of silence, the next sound played suddenly becomes extremely loud for a brief moment (a sharp volume spike), before returning to normal. This happens consistently — for example, when watching videos, opening a tab in opera with browser-sounds activated, or receiving a system notification.Additionally, Windows system sounds completely ignore the volume mixer. Even if I mute system sounds or set them to 0%, they still play at maximum volume through the headset and then reset themself in the audimixer to 100%. These two issues combined make normal use very uncomfortable. What I’ve tried (none of these fixed the issue): Reinstalling and uninstalling Razer Synapse 4 Enabling / disabling W

Hi, my razer barracuda started turning off suddenly while using it and it bothers me a lot coz I’ve been only using this for months. Already tried other solutions but the issue still persist. It cuts off power while I’m gaming tho I’m not low in battery also I’ve been using it via USB dongle. ff: I tried to update it to its latest firmware but only the dongle has been updated and I have issue updating the headset itself. 

Hi all,I just bought a “Razer BlackShark V2 Pro Wireless Gaming Headset 2023 Edition” and I am facing a challenge while trying to switch between two different sources.According to the documentation, switching between audio sources is just a double press on the EQ button which should alternate between each source automatically What I am seeing however is that when a Bluetooth source is connected, the switch button simply does not do anything unless I forcibly disable Bluetooth from my device first.I do not understand why this is happening because the manual does not make any references to this, and it is quite annoying. Steps to reproduce :Configure the headset with two sourcesDevice 1 : Windows 10 using the wireless dongleDevice 2 : A device with Bluetooth (in my case,

Hello, I recently bought some Razer Kraken X Essential headphones. My problem is that they didn't come with a code to activate the 7.1 surround sound. I saw that they were supposed to include a scratch-off card, but the card doesn't have anything to scratch off. Where the code should be, there's only a QR code that redirects me to the Razer website. I would appreciate it if you could help me by providing an activation code or something similar. My seller isn't responding either, so I can't resolve my issue through them.