Broadcaster not appearing on Razer Synapse | Razer Insider

Broadcaster not appearing on Razer Synapse

  • 21 April 2021
  • 1 reply
  • 256 views

Hi I just received my new razer kiyo pro and it seems to be working on zoom and obs but I can't seem to find the setting for it on razer synapse. I can't adjust it to HDR mode if the settings don't appear in synapse. Is there any fix for this? Thanks in advance

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Same here. Got the device in the mail, installed it and immediately followed a prompt to contact Support (#210519-003084) to update the firmware (v1.03_r2). - That didn't change anything at all.

They just came out with a new Synapse version on May 31st (3.6.0515.051215). - Now Synapse doesn't detect the Kiyo Pro, Razer Blade 15 Advanced and BlackWidow Elite keyboard.

Support ticket has been opened for 2 weeks as of today. Have I made a mistake going with Razer or is this a one-off?