Ripsaw HD audio popping/tapping | Razer Insider
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Ripsaw HD audio popping/tapping

  • January 25, 2021
  • 11 replies
  • 1110 views
W
I'm getting a tapping noise coming through my ripsaw HD. When I pass through to the monitor the sound is gone. But when I listen to the ripsaw audio through OBS or even just listen to the output in the recording section of windows sound control I can hear the constant tapping. I have tried taking everything off the USB board to see if it was to much, but that didn't help at all. I'm lost at this point and considering getting a different card altogether. Any help?
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    11 Replies

    A
    • alswar
    • 2 replies
    • January 28, 2021
    I had the same issue. I fixed it moving USB port on the PC from USB 3.1 Gen 2 Type A to USB 3.1 Gen 1 Type A. Hope this helps
    #RazerStreamer http://www.twitch.tv/alswar_
    Sye_The-Vie
    Vanguard
    • Sye_The-Vie
    • VANGUARD
    • 1937 replies
    • January 25, 2021
    I can advise few options
    • try plugging a different headset / audio to the Ripsaw HD
    • Try implement the firmware again from the support firmware website
    Sye_The-Vie^^
    W
    So I can hear the tapping through desktop speakers/headphones etc. But It's crystal clear if I listen to the game through the monitor. It's the actual ripsaw itself that's making the tapping, because OBS records/streams with it, but also if I listen to the device in the sound control panel directly I can hear the tapping. I did just update my firmware after you suggested, but it didn't fix the issue.
    Sye_The-Vie
    Vanguard
    • Sye_The-Vie
    • VANGUARD
    • 1937 replies
    • January 25, 2021
    I tried searching for youtube or any references to the Ripsaw HD tapping. If the inside of the RipSaw is making the tapping, than I'm thinking~~~
    • Internal hardware damage
    • Or cable issue
    For first option you'll need to take the device to a RAZER electronics specialist Second option, see if you got a spare cables and try swap out~~~ That is all I can suggest Unless other Insiders can speak otherwise~~~
    Sye_The-Vie^^
    W
    Ok, How would I contact or find a RAZER electronics specialist?
    Sye_The-Vie
    Vanguard
    • Sye_The-Vie
    • VANGUARD
    • 1937 replies
    • January 25, 2021
    WhiteSmoketoolsquick933
    Ok, How would I contact or find a RAZER electronics specialist?
    RAZER electronics specialist, I'm talking anyone, like "electronics specialist", "tech dude" The only reason why I say "RAZER electronics specialist" is so that you do not take it to some random specialist, but a person that really knows their staff about electronics.
    Sye_The-Vie^^
    W
    Gotcha, thank you very much for the help.
    Sye_The-Vie
    Vanguard
    • Sye_The-Vie
    • VANGUARD
    • 1937 replies
    • January 25, 2021
    Otherwise, you can check out the RipSaw HD support here, and contact a RAZER support
    Sye_The-Vie^^
    P
    hello,i have a ripsaw for stream with my ps4,i have the astro headset A40 With mixamp and when go in obs,audio is distorted and much high,do you fix a problem?
    A
    • alswar
    • 2 replies
    • February 24, 2021
    pulsexSilverSand615
    hello,i have a ripsaw for stream with my ps4,i have the astro headset A40 With mixamp and when go in obs,audio is distorted and much high,do you fix a problem?
    I solved going into Open Sound Settings (in bottom right of windows) -> Sound Control Panel -> Recording -? Razer Ripsaw HD HDMI -> Levels and placed 50 instead of 100
    #RazerStreamer http://www.twitch.tv/alswar_
    P
    i solved with refound the ripsaw and buy a elgato :)
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