So i buyed 2019 the Razer Nari Ultimate and i have to say honestly that the sounquality is one of the best i ever experienced. I immideatly fall in love with them. The quality was good and the synapse programm worked well, but i was wrong after one year of usage there randomly things started to not work anymore. For example one RGB on the left side had failure. Disconnects from the headset happend and when battery got low it does the sound nonstop. I mean sure i used it one year but i payed 200 for that headset, i think it´s normal to expect it holding longer? right? And for everyone who thinks i throw my headset around .. no! i took very good care of them. Because of increasing problems and failures i writed razer support because i had warranty and they replaced it for me. So the new headset i use until now is also break down. It started after a year of use again with disconnecting problems and when i turned the voice up/down there was a really annoying sound like an radio on searching mode. But it was still useable and my warranty was over so i never writed razer, also because i would feel bad asking for a second one.. now 2022 the dongle of the headset is broken. It started a week ago to dis and reconnect while gaming and increased, Now it happens 10x a second. So my headset is not useable.
What the support answered me you want to know? They just followed ther damn script.. I told them i have no warranty.. what they do? asking for the bill saying i should tell them my new adress and saying in the end : oh you have no warranty we cant refund so hf with your broken headset again!
I mean they are just doing their job, but i really feel disappointed when i told them already since beginning that i do not have warranty. I feel like razer is shitting on people without warranty.
In my search i found out that very many people have these problems, also my friend in real life who i recommended that headset. He got also problems and no warranty anymore.
I think these wireless headsets are made to break down or just have the badest quality/firmware..
So i can say by my experience dont buy it! I guess cable headset should be fine.. but for everyone who loves wireless headset and want to use them longer as an year maybe go watch another brand.
It hurts to say that as an razer fan who owns everything by them.. mouse, keyboard, music player...
Please tell me your experience guys! What are your experience with Razer wireless headsets?