Hello, hoping I can get some answers here as I've been dealing with this for too long. For some reason in any game that I play my side keys will begin to work, but they then at some point, then stop working. There is like a massive delay in the presses like they don't work for like 5-10 seconds. The only fix is unplugging and replugging the mouse just for them to work for maybe 5 mins. Am using Synapse 3 as well. Can't use Synapse 2 as it doesn't support the naga hex v2 anymore.