Battery worn out | Razer Insider

Battery worn out

  • 24 January 2023
  • 3 replies
  • 60 views

Im using the viper ultimate,so recently i think the battery start to ran out so soon and is there anything i can do ? Like replace the battery or something guys

3 Replies

Sye_The-Vie
Just a heads-up; by using a third-party support vendor to replace the Viper battery you will lose the warranty.
Seek an advice from RAZER Support about the Viper ULT battery check/replacement under the current warranty.

Otherwise, use it the old fashion way of connecting the dongle wire directly to the mouse for now




.

Thanks for helping me out as well, if I face any more problem, I will PM you.
Userlevel 7
QuangLuong
Im using the viper ultimate,so recently i think the battery start to ran out so soon and is there anything i can do ? Like replace the battery or something guys


Can you PM me the serial number and share a copy of your receipt so I can validate its model and its warranty status? You can use Google Drive in sharing the receipt with me. Thanks!
Userlevel 7
Just a heads-up; by using a third-party support vendor to replace the Viper battery you will lose the warranty.
Seek an advice from RAZER Support about the Viper ULT battery check/replacement under the current warranty.

Otherwise, use it the old fashion way of connecting the dongle wire directly to the mouse for now.

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