Missing Playtime Stats in Razer Cortex | Razer Insider

Missing Playtime Stats in Razer Cortex

  • 21 August 2023
  • 1 reply

Hi Razer Cortex Support,

I recently updated Razer Cortex and noticed that a significant portion of my playtime stats, especially in Minecraft, has disappeared. I rely on this data to track my progress, and I'd really like to have it back. Can you please assist me in restoring my missing playtime stats?


1 Reply

Hey there!


Thank you for sharing your issue with us here. My name is Michelle, and I’m part of the Razer Cortex technical support team. I will be delighted to be of your assistance. 


To help us further investigate this issue, could you provide us with your Razer Cortex logs via pm?


We’ll be looking forward to your reply soon. Thank you for your patience,