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Hi! I was trying to reload diamonds for the game "mobile legends: bang bang", when I was faced with the issue of payment failed. does anyone know a solution to this problem? if yes please reply thank you.



as you can see I have the funds to buy it but it doesn't allow me. also this is an issue just mobile legends(as far as I know), as when I tried reloading for valorant and pubg, this issue didn't occur.
LolLelGG
Hi! I was trying to reload diamonds for the game "mobile legends: bang bang", when I was faced with the issue of payment failed. does anyone know a solution to this problem? if yes please reply thank you.



as you can see I have the funds to buy it but it doesn't allow me. also this is an issue just mobile legends(as far as I know), as when I tried reloading for valorant and pubg, this issue didn't occur.


Hi @LolLelGG,

You can submit a ticket to our Razer Gold Team here, and you can also contact them via Live Chat to get this sorted out in real-time.