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purchase failed

  • 26 March 2022
  • 1 reply
  • 2071 views

Hi! I was trying to reload diamonds for the game "mobile legends: bang bang", when I was faced with the issue of payment failed. does anyone know a solution to this problem? if yes please reply thank you.

as you can see I have the funds to buy it but it doesn't allow me. also this is an issue just mobile legends(as far as I know), as when I tried reloading for valorant and pubg, this issue didn't occur.
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1 Reply

xCryptik
Vanguard
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  • Vanguard
  • 872 replies
  • March 31, 2022
LolLelGG
Hi! I was trying to reload diamonds for the game "mobile legends: bang bang", when I was faced with the issue of payment failed. does anyone know a solution to this problem? if yes please reply thank you.

as you can see I have the funds to buy it but it doesn't allow me. also this is an issue just mobile legends(as far as I know), as when I tried reloading for valorant and pubg, this issue didn't occur.

Hi @LolLelGG,
You can submit a ticket to our Razer Gold Team here, and you can also contact them via Live Chat to get this sorted out in real-time.

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